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Customer Ratings & Reviews

$14.99

Customer reviews

Rating 4.5 out of 5 stars with 1049 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers value the 3' Lightning to 3.5 mm Audio Cable for its overall performance, compatibility, and convenient cable length. Users appreciate its ease of use, particularly in cars, and consider it a good value for the price. While some find it helpful for cars lacking Bluetooth, this is a minor point compared to the other benefits.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,049 reviews
  • Rated 2 out of 5 stars

    Cheap but it works... I guess?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It serves its purpose as an Aux cord, but it feels so cheap as if the cords will break easily. I expected better from insignia.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after a few weeks. Connection issues after a few days.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wears Out Quick

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this cable to listen to music in my car, but within two weeks of buying the cable wore out and I had to start angling the cable a certain way for audio data to be transferred to my receiver. 10/10 don’t recommend

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi CamrenW, Thank you for taking the time to leave a review of our Insignia™ - 6' Lightning to 3.5 mm Audio Cable - White. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.

      Mariepel C.| Insignia Products
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Does not work for Apple AirPod max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work for Apple AirPod Max. Do yourself a favor and just buy the Apple ones if you want to use these on a airplane when traveling.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback on the Insignia™ Lightning to 3.5 mm Audio Cable. We appreciate your insights, as they help us understand the compatibility needs of our customers better. It's great to hear that you are looking for the best options for your traveling experience, and your input is valuable in guiding other shoppers. Thank you for taking the time to share your thoughts! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-lightning-to-3-5-mm-audio-cable-white/6419150.p?skuId=6419150 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Did not recognize the connection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do NOT get this. I purchased it as an open item, but quickly realized why. I expected to hook an iPhone to the AUX port of the car radio, but it wouldn't recognize the phone--no matter which car. Yet, if I hooked a cable from the AUX to the iPhone adapter and then plugged it in, it recognized it fine. I returned and told them to return it. Either mine was broken or it just doesn't work at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give this zero stars I would but they won’t let me. As soon as I plugged this into my phone and connected it to my BOSE sound system to test it out before giving this as a gift; no sound came from the phone or BOSE when it said it’s compatible. When I disconnected it to try it again; my moms phone started smoking. And my moms phone was an iPhone 8.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very thin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very thin and expensive does not seem of quality. It’s too short

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap, but not great quality workmanship

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well this didn't last long... the connector broke in about a week...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fragile wire

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t happy with this purchase I’m returning due to the quality

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I littered Unfortunately

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I threw out of a window in Oklahoma. What can I say. Mama Tried.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the 6' lightning to 3.5 mm audio cable. I am sorry to read that you had to throw it away. Most of our units have a 1-year warranty from the moment of purchase, with the receipt of one of authorized retail sellers.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Functional...Maybe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for the purpose on the box; was misled by BB staff regarding its capabilities. It is unidirectional and will not fully replace the Apple version.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello DoubtingThomas,
      We are very sorry for the misinformation by the Best Buy staff regarding the capabilities of the audio cable. I know how inconvenient this must be for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
      Chelsea
      Insignia Support
      Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Would not recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item and I took it back the next day. I will say it works but it is way to thin... I felt like I was going to rip it apart every time I took it out of my phone. I feel it would be better if it was thicker or made of some kind of braided material.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke in 1 use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super expensive and lasted about 10 minutes. Don’t waste your money.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JacP,

      Thank you for taking time to write a review our Insignia™ - 6' Lightning to 3.5 mm Audio Cable - White. We deeply care about the performance of our products and I would like to further review your situation. In the case that you still have this, feel free to contact my team for further help.

      Dina || Insignia Support || https://www.bestbuy.com/insignia BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not compatible for the AirPods Max

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work as intended for the AirPods Max. Don’t buy for the AirPods Max.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nah

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean...it didn't work. Im not sure its a cable issue. I think its an Apple issue. But nevertheless..it never workd.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work at all with AirPods Max and Best Buy advertise the cable when buying the AirPods. What a waste of money!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to use with my AirPods Max. Didn’t work returned them to the store.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback on the Insignia™ 6' Lightning to 3.5 mm Audio Cable. We appreciate you sharing your experience, and we understand that compatibility is an important factor when choosing accessories. Your insights are valuable to us as we continue to enhance our product offerings. We wish you the best in finding the right solution for your needs! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-lightning-to-3-5-mm-audio-cable-white/6419150.p?skuId=6419150 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Does not work in planes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use on plane with Air pod Max , work directly to apple mac but did not work into airline jack

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too short! It can’t reach my dashboard!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too short! It can’t reach my dashboard! Too short! It can’t reach my dashboard!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unidirectional Wire, does he work with headphones.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wire is unidirectional so it doesn’t work with my headphones. It didn’t mention that it was unidirectional in accessible places.

    No, I would not recommend this to a friend