Customer Ratings & Reviews
- Model:
- NS-HZ335
- SKU:
- 6319221
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the 3-Port HDMI Switch's ease of use and multiple HDMI ports as significant advantages. The switch generally delivers good overall performance with HDR support. Some users have reported issues with the remote control, compatibility with certain devices, and slight lag when switching between inputs.
This summary was generated by AI based on customer reviews.
Good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is useful if you need to get data from internal harddrive
I would recommend this to a friendNot compatible with MacBook Pro
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.MacBook Pro does not work with this switch and my monitor. Detects the monitor but the signal is not actually sent, creating a black screen. Was hoping to navigate between two computers without unplugging but I have to disconnect and reconnect the USBC to thunderbolt3 everytime I want to switch to the MacBook Pro, defeating the purpose of the switch.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about the compatibility issues you've encountered with our switch and your MacBook Pro and monitor setup. It's frustrating when a product doesn't perform as expected, especially when it disrupts your workflow. We apologize for any inconvenience this has caused you. We'll investigate this matter further to determine if there's a solution or workaround that can address the issue you're experiencing. In the meantime, if you have any additional information or if there's anything else we can do to assist you, please don't hesitate to reach out to our customer support team. We appreciate your feedback and thank you for bringing this to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-3-port-hdmi-switch-with-4k-60hz-and-hdr-pass-through-black/6319221.p?skuId=6319221
Works well
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Does what is expected for a manual hdmi Switch.
I would recommend this to a friendHave had one of these before.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used yet but the others I've ordered work fine.
I would recommend this to a friendhdmi switch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased a Roku streaming device which connects via a HDMI. I purchased this switch because the two HDMI ports on my tv were being used. the switches only flaw that I found is that it not doesn't have an auto detect feature
I would recommend this to a friendWORKED FOR 1.5 MONTHS, NO HELP
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got new devices and 4K tv for Xmas and this switch worked just long enough to malfunction outside of the return/exchange window and customer service refused any help because I didn't buy insurance or protection on an inexpensive (but not overly) device that worked for barely over a month and a half. I troubleshot and it was definitely the switch and none of the cables, outputs, or inputs on any of my devices (I tested with multiple devices and cables directly into all of my TV's hdmi ports btw with no issues so it is definitely the switch). It suddenly takes longer to switch between sources, the display is multiple uncentered/weirdly zoomed displays in green stripes on sources 1 and 3 and source 2 on the switch doesn't work at all now. Would NOT recommend best buy or their insignia hdmi switch based off this experience. 15 day return period is ridiculous. Now I remember why I haven't shopped at best buy since I was a teenager and why I will avoid best buy like COVID unless they have the best deal on something exclusive (like the cyberpunk Steelcase which was the only reason I was on the site in the first place).
No, I would not recommend this to a friendExtra ports
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised and expected. Older tv only had 2 ports
I would recommend this to a friendDecent but not perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent but not perfect. Button is kinda hidden on top
I would recommend this to a friendA Much Needed Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With so many devices, this switch is very valuable.
I would recommend this to a friendit was ehh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this wasnt the best and i couldnt figure out the best method to use it at all
No, I would not recommend this to a friendGood when it's good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm on my 3rd one. When it works it's great... when it doesn't it is NOT GREAT! Sends garbled video signals when the unit fails.
No, I would not recommend this to a friendDelay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is a small delay in the switching process. Also, I wish it was a little more sturdy.
I would recommend this to a friend3 Port HDMI Switch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used it. It worked OK. But fully did not do what I expected. But that could be because I did not fully understand or connect all the wires
I would recommend this to a friendSimple and Easy to Use - Cheap Quality
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple and easy to use but the quality is cheap, it fell from the desk and the casing shattered.
No, I would not recommend this to a friendPS4 pro doesnt recognize HDR
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device works great. Says it supports HDR passthrough which works for my Fios TV box and PC but my PS4 pro doesnt recognize that it supports HDR so therefore i gave it a neutral 3 stars
I would recommend this to a friend- Pros mentioned:Ease of use
Sound trails video terribly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just plugged this in to my system and it is just terrible. It's easy to install, connecting the output to my HD TV and my Blu Ray player to Input 1. The image is fine but no matter what I do the sound trails the video by about a half a second. It is completely unusable. A terrible waste of money. On top of that I purchased it 29 days ago and Best Buy says I can't return it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you so much for writing a review about our 3-Port HDMI Switch! We know how annoying is when a product does not work as expected. We would love to check this situation further with you, so please feel free to contact us at the link below to get assistance with your unit!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
It does the job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay. It was difficult to figure out which plug went in to which hole in the back and then to yry to figure out what to turn it on to. Took me about an hour of playing with before I finally figured which plug went where.
I would recommend this to a friendAverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plastic feels cheap and like it could easily be cracked. Make it feel more solid so that it gives better reliability vibes when holding it or moving it around. People deserve a good, durable investment
No, I would not recommend this to a friendSupposedly new item appeared to have been opened
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was supposed to be purchased new-in-box, but was missing the USB power adapter cord. I have spares so it wasn't worth returning, but could have been problematic for someone who didn't.
I would recommend this to a friendWaste of money and time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I could return. I’ve connected my cable and fire stick only. I watch fire stick and when I switch back to cable there is no audio. Not worth the stress and I wanted for my Xbox. Misleading reviews don’t waste your money on this just get a TV with more than 2 HDMI.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We sincerely apologize for the inconvenience you've experienced with our product. It's disheartening to hear about your challenges with audio switching between your cable and Fire Stick, especially when you had hoped to enjoy seamless entertainment. Your feedback is incredibly valuable to us, and we're committed to addressing these issues to improve our products and ensure they meet the expectations of our customers. If there's anything we can do to assist you further or if you'd like to explore other options, please don't hesitate to reach out to us. Your satisfaction is our top priority, and we're here to help in any way we can. Keith | Insignia Support https://www.bestbuy.com/site/insignia-3-port-hdmi-switch-with-4k-60hz-and-hdr-pass-through-black/6319221.p?skuId=6319221