Customer Ratings & Reviews
- Model:
- NS-HZ335
- SKU:
- 6319221
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the 3-Port HDMI Switch's ease of use and multiple HDMI ports as significant advantages. The switch generally delivers good overall performance with HDR support. Some users have reported issues with the remote control, compatibility with certain devices, and slight lag when switching between inputs.
This summary was generated by AI based on customer reviews.
Hdmi
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It causes a huge delay in the picture. Not worth the money
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thanks you very much for taking the time to review our 3-Port HDMI Switch with 4K and HDR Pass- Through. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Not what I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product didn’t work like I expected it to. I recently purchased a 70 inch Samsung tv which only has 2 hdmi ports available. I still had to disconnect something in order to connect other devices the hdmi connector did not switch over thru the channels available
No, I would not recommend this to a friendDidn't use it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't figure out how to use it with our tv so I returned it
No, I would not recommend this to a friendNot Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to get it to work. I have to switch the TV when i want to watch the DVD, PlayStation etc. Not Happy at all
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi LadyT,
Thank you for writing a review about our Insignia™ - 3-Port HDMI Switch with 4K 60Hz and HDR Pass-Through - Black. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Products
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Poor quality on ATT UVerse programming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does this device work, certainly. However, if using ATT UVerse, the quality of the various channels, is awful. Even HD channels. A shame really. I will be returning this to Best Buy, shortly. Bought it on 29th Nov 2019. More than likely return it later this evening or tomorrow...
No, I would not recommend this to a friendnot good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it didn't work on several attempts to make it work
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback on the Insignia™ 3-Port HDMI Switch. We appreciate you taking the time to provide your experience, and we are glad to see your interest in utilizing our product with the latest technology. Your insights are valuable and will help us as we continue to improve and enhance our offerings for an even better user experience. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-3-port-hdmi-switch-with-4k-60hz-and-hdr-pass-through-black/6319221.p?skuId=6319221
Does not auto switch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Giving it 1 star because it did not do what I bought it for. Yes I needed extra hdmi ports, but getting up to hit the button to switch hdmis is the same as getting up to switch hdmi cables. Not worth the $50 if it does not auto switch
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Adrian!
Thank you for sharing your thoughts on our 3-Port HDMI Switch, we're constantly working to improve our products and your feedback is extremely important for us, I would kindly ask you to contact us using the link below as we'll be more than happy to further assist you and evaluate all the available options for you:
www.insigniaproducts.com/contact-us
Maria P. Insignia Support
Not what it claims to be
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work for what I needed. I needed a multi output with 1 intlet. This is a multi input and 1 outlet. Now I have a $30 paperweight (if that)
No, I would not recommend this to a friendStore Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased wrong Item,Based on the sales associates recommendation. Could not return was to late when realized it was the wrong component
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 3-Port HDMI Switch with 4K 60Hz and HDR Pass-Through - Black , we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
www.insigniaproducts.com/support
DID NOT WORK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THIS WORKED WELL FOR ABOUT 6 MONTHS THEN GAVE OUT DID NOT WORK AND UNPLUGGING IT AND PLUGGING IT IN AGAIN DID NOT WORK
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 3-Port HDMI Switch with 4K and HDR Pass-Through. I understand it stopped working and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
VictorS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The representative sold me this but I needed a hdmi splitter. I return it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We sincerely apologize for any inconvenience caused by the purchase of our product. It seems there was a miscommunication regarding your requirements, and we regret that the product didn't meet your needs. Your satisfaction is our top priority, and we're committed to ensuring that our customers receive the right solutions for their needs. We appreciate your understanding and hope that you'll give us another opportunity to serve you better in the future. If you have any further concerns or require assistance with finding the right product, please don't hesitate to contact us. Keith | Insignia Support https://www.bestbuy.com/site/insignia-3-port-hdmi-switch-with-4k-60hz-and-hdr-pass-through-black/6319221.p?skuId=6319221
Complete crap
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Complete garbage! Cuts out all the time, not worth paying $2 for it let alone the cost I did. DO NOT BUY THIS PIECE OF UTTER CRAP!!!!!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with our Insignia™ HDMI Switch. We appreciate your feedback and are sorry to hear about the issues you've encountered. Your comments are valuable to us, and we are committed to improving our products and services. Please know that we are here to assist you and ensure you have a positive experience with our brand. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-3-port-hdmi-switch-with-4k-60hz-and-hdr-pass-through-black/6319221.p?skuId=6319221
Does not Support multiple HDMI signals
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work supporting two gaming consoles projected on 1 smart tv - PS5 continue to take control of device, Xbox could not read HDMI signal. Returning…..
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 3-Port HDMI Switch with 4K and HDR Pass-Through. We understand that you're having issues with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
I need help
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item does not work for my application, I only have two inputs and one output but it just doesn’t work on but one input.
No, I would not recommend this to a friendbroken switch
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this switch injects noise over hdmi output no matter the port you use dont buy this cheap switch.
No, I would not recommend this to a friendNot worth it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it because it was lacking modern features compared to the ones I already have.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Sak211l,
Thank you for taking the time to review our Insignia™ - 3-Port HDMI Switch with 4K 60Hz and HDR Pass-Through. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, for any question you can contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Don’t waste your money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this today for my PS4, Xbox One, and Apple TV 4K, yet they all report at 1800p, not 4K. Pretty bummed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MillerC,
Thanks for taking the time and effort to leave a review Insignia™ - Case for Apple AirPods Pro - Black. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Abysmal product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not only did it not work, the amount of troubleshooting I had to involve myself in just to figure out it was absolutely the switch was asinine. Do not buy this!!
No, I would not recommend this to a friendNot a good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked well for a few weeks. After that it just quit doing what it was supposed to. I would not buy this again.
No, I would not recommend this to a friendFunctional for about 3 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hdmi Ports stopped working after 3 months and it would not support 4K AFTER THAT.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, I apologize for the inconvenience you have going through with the HDMI switch. I completely understand your frustration with the review as you only used the set for 3 months. Please contact us to be able to check further options for you. Grecia M. | Insignia Support https://www.insigniaproducts.com/contact-us