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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 835 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are pleased with the compatibility, ease of use, voltage flexibility, and performance of the 3,000 mA 5’ Universal AC Adapter. Many appreciate its affordability and the wide range of devices it works with. However, some customers found the adapter to be large and bulky, and a few experienced issues with the included adapter tips or overheating. The adapter's functionality is generally well-received, despite these minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 835 reviews
  • Pros mentioned:
    Compatibility, Performance

    Rated 5 out of 5 stars

    Adapter

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great brand adapter. It fit my devices perfectly. Just make sure you know what your output voltage is before purchasing it. The right one works great!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price, Versatility

    Rated 5 out of 5 stars

    Great if you have multiple tools.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in construction and having this universal ac adapter has helped me charge many of my tools. The multiple heads that you can switch is so helpful because i dont have to have multiple chargers for each head. The price is also decent and not too expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Versatile piece of kit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, works to power on a number of different devices. I use this (and the previous version) to power on the Blackstar 3 amp miniamp. Much cheaper than the official one that you are stuck buying (bc the power supply doesn't come with the miniamp). But I tried this for other devices with random power imputs and they all worked! Love the different sized connectors!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Easy and Powerful Adapter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is very great it can addapt easily to different devices. easy to use and powerful help.

    I would recommend this to a friend
  • Pros mentioned:
    Voltage

    Rated 5 out of 5 stars

    Perfect for small things like routers or switches

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new power cord for my router as it was constantly restarting itself and refusing to stay on, this one was perfect as I needed it same day to continue with work so I went to my local BB to pick it up and I couldn't be happier, it's super easy to set up by selecting the voltage you need and plugging it in! I bought mine open box so one of the power plug adapters was snapped but was printed on the label saying so, thankfully it wasn't the one I needed. So far so good running great without a single power off and restart on my router so I would more than say this thing works great! Came in clutch and allowed me to continue working and my wife continue watching her show 10/10

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Sounds like it saved the day! Glad it kept your router running and your household happy. Thanks for the detailed and helpful review!
      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works good and a good price. Quality is a little low though but it works.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Gets the job done well

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing's huge. But it also does exactly what I need it to do—drive some 2.3-amp electronics I absolutely cannot find the adapter to, perfectly. And unlike all the other adapters I found online, I can trust that when this one is labeled UL listed, it actually IS UL listed. I'd be just a little careful with it, though—when I go to unplug from the device, the tip tends to pull off the cord because the tip's grip is stronger than the pins. Just be careful where you grab.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      It's great to hear that the adapter meets your needs and is UL listed, providing that extra assurance. However, I appreciate your cautionary note about the tip pulling off the cord—definitely something to be mindful of during use. If you have any other tech-related questions or need further assistance, feel free to ask! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    The best little invention

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A true must have for anyone that’s tired of going to a good will and looking through all the voltage and out out types. It works for my guitar amp for my mini hand held vaccuum and a bunch of other appliances I can’t ever seem to find the cords too. Thanks Best Buy !!!

    I would recommend this to a friend
  • Pros mentioned:
    Versatility

    Rated 5 out of 5 stars

    Compatible With LG Bluray (mod BE16NU50) Ext Drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cat chewed through the AC cord to my external LG BR RW drive (model #BE16NU50), and LG doesn't sell the power cord to this model by itself, so I had to find an adapter. The Insignia Universal AC Adapter works perfectly. Not only does it have a voltage selector so it could be compatible with various electronic devices, but it also comes with different sized/shaped connectors that you can swap out to match more devices than if it just had only one way of connecting. The only drawback is the boxy unit is what plugs into the outlet, so there isn't a cord running from the adapter to attach to the power outlet. There's only one cord that leaves the adapter and that's the cord you attach to your device. Otherwise, it works in a pinch especially if the only issue you have is a lost or chewed up AC cord.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your detailed feedback. We are pleased to hear that the Insignia Universal AC Adapter works perfectly for your external LG BR RW drive and that you appreciate its versatility with the voltage selector and various connectors. We understand the inconvenience of the boxy unit plugging directly into the outlet and will take your comments into consideration. Your satisfaction is important to us, and we are glad our product could help in a pinch. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Performance
    Cons mentioned:
    Adapter, Size

    Rated 5 out of 5 stars

    Life saver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. My orig cord I was using got water logged and this little device saved my event from disaster. I wish it were smaller and that the adapter plugs fit a bit more securely but overall a great option.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Performance

    Rated 5 out of 5 stars

    Wifi cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cord. Works excellent and is universal for all wifi boxes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great AC adapter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I urgently purchased this power adapter for my laptop, and it's been just working fine so far. I had to do a little of research if I could use this to charge my laptop, and it's been working for my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Voltage

    Rated 4 out of 5 stars

    Multi-Voltage AC Adapter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unusual, because it has higher voltage outputs, which is what I was looking for. I haven't been using it for long, but it seems to be working fine. Nice that it included multiple connectors.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Voltage

    Rated 5 out of 5 stars

    Good price, good result.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Has an adjustment for the voltage level. For $21 I'm back to using my device.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, JacobH, for your comments on the Insignia Universal AC Adapter. We’re happy to know it’s working well for you and providing just the solution you needed at a reasonable price. Tine | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Versatility

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This such a handy device. If you broke or lost a specific transformer, this universal adapter is really great. Adjustable voltage & a variety of adapter plugs to fit most devices.

    I would recommend this to a friend
  • Pros mentioned:
    Versatility, Voltage

    Rated 5 out of 5 stars

    Multi voltage adapter

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed. Included many adapter tips to fit various models. Wide selection of voltages makes life much easier!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Good item!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is very convenient and easy to use. Has all the different type of adopters to charge the devices

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Multiple chargersl

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as advertised! No issues. I would definitely recommend this item. It has all the different tips for all types of applications. And i love tge fact that you can charge in different voltage.

    I would recommend this to a friend
  • Pros mentioned:
    Voltage

    Rated 5 out of 5 stars

    Left on vacation without power cord.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. We were on vacation when I realized I had not packed a power cord for my wife’s medical device. Luckily there was a Best Buy near by and I was able to get her going. The power cord had enough length to plug into the wall and her to sit comfortably in a recliner. It has multiple power outages so I was able to dial in for her specific equipment. Overall we were very pleased with our purchase.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with our product. We are glad to hear that it worked as advertised and provided the necessary support during your vacation. It's great to know that the power cord had sufficient length and multiple power settings to ensure your wife's comfort and the proper functioning of her medical device. Your satisfaction is important to us, and we appreciate your feedback.

      Keith Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect found the right adapter for the port and it works very well only issue it’s too big.

    I would recommend this to a friend
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