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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2487 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the picture quality and ease of use of the 32" Class F20 Series LED Full HD Smart Fire TV. Many also appreciate its affordability and the convenience of its smart TV features. While some users experienced issues with the remote control and occasional software problems, the positive feedback on picture quality and ease of setup outweighs these concerns. The lightweight design was also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 2,487 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect for my space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the tv to use as a monitor for my MacBook as an extended monitor. It fit perectly in my desk cubby. Its great because with the amazon fire remote, I switch connections easily to actually watch tv. Great value for the money and its full 1080 for under$100… you can’t go wrong with this.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Insignia 32" Number Two

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VALUE drives this 4 star rating. A software issue on the first TV required a replacement after 2 years. With the replacement credit I could have chosen another brand but found that despite the issue, this was still the value choice. KUDOS TO BB's staff, qualities and practices !

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The boss tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate beautiful color . When you pause a show for to long it automatically brings up a slide screen then it close of by its self very convenient,

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's wonderful to hear! We're so glad you find your Insignia TV easy to operate and appreciate the beautiful color. It's great that you find the automatic pause and screensaver feature very convenient! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Price, Smart tv

    Rated 5 out of 5 stars

    32" Insignia TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv works perfectly! I would highly recommend it. Cheap price but a really nice unit. No proble.s at all.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Small TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent small TV, especially at the Best Buy price point. I replaced a TV that cost nearly $900 before the era of smart TVs. What a huge improvement! Works so much better than that top of the line TV did even when it was brand new

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great little tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great experience for such a cost effective tv. I’ve purchased several of these in recent months. I’m using two as monitors, and the third is my kitchen companion. The picture is great for the prices. Don’t expect QLED or OLED, but they’re great for my purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Good Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value nice picture good sound and connected to network easy

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for the positive review! We're pleased to hear that you're happy with your Insignia™ 32" Smart Fire TV. Great value, clear picture, good sound, and easy network setup, sounds like a winning combination! Enjoy your viewing experience!
      -Paul | Insignia Support
      https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia HD FireTv.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent HD Tv for the price. Great sound and easy to use FireTv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new TV for my bedroom and this was the cheapest one I could find. The picture quality and sound quality are great. The interface is especially easy to use as we already have an Amazon account.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Pleased

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television is the perfect size for the bedroom, and its live TV options are fantastic. There's an impressive selection of shows to choose from, including Columbo, Murder She Wrote, In the Heat of the Night, and classic Westerns. I absolutely love it!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's wonderful to hear, Shelly! The Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV is indeed a great choice for a bedroom. Its compact size and Full HD resolution make it perfect for smaller spaces, and the integrated Fire TV platform offers a fantastic selection of live TV options and streaming content.

      If you have any questions about its features or need tips on getting the most out of your new TV, feel free to ask. Enjoy your favorite shows! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Serves its Purpose Well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two for the purpose of dual gaming in my sons room. As for Smart TV functionality all apps downloaded work and picture quality is solid. Connectivty over wi-fi is spot on so the onboard antenna is doing its job. However as a person familiar with Fire Tv products like the Fire stick & box devices. The interface built into the TV does not seem as snappy and going from the dashboard to a selected input such as the XB or Playstation it's a bit sluggish. For $99 not a bad deal. They serve their purpose and my son is content.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Surprised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this brand last summer and was very satisfied! So we bought a smaller one. Still satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for the dining/kitchen a nice picture and easy to use !

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Tv for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really like this tv, it seems like it should cost a lot more than it actually does. I caught it on sale for under $100, the buy of the year. I had a Roku before, which i really liked, but the capability to add Kodi to it to watch movies really sold me. Definitely recommend if wanting an inexpensive tv.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That’s fantastic, Robert! The Insignia™ - 32" Class F20 Series LED Full HD Smart Fire TV is indeed a great value, especially when you catch it on sale. Its affordability combined with the Fire TV platform makes it a solid choice for streaming and smart features. The ability to add Kodi for additional content is definitely a bonus! Patricia | Insignia Support https://www.bestbuy.com/site/insignia-32-class-f20-series-led-full-hd-smart-fire-tv/6495086.p?skuId=6495086 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV especially for the price. Purchased as a second TV and the picture and sound is great

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! That's wonderful to hear! We're so glad you're pleased with your Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV, especially for the price. It's great to know that it's serving well as a second TV and that you're impressed with both the picture and sound quality. Thanks for sharing your positive feedback! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the bed room. Love the fire tvs, apps are easy to download and customize your screen

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv fits my needs. It’s smart with good picture quality and sound. All the apps are there and it’s easy to use.Also was a great price.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, LadyCinderella, for your positive feedback on the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV! We're delighted to hear that it fits your needs with its good picture quality, sound, and ease of use. It's great to know that you find it to be a smart choice at a great price. Enjoy your TV! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect TV for small room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV for a workout room look at this TV and for the price and the options built into it. It was the perfect choice perfect size for the room. We added a swivel base so the TV is easily turned in the direction that like for viewing

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your thoughts on the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV! It sounds like it’s a fantastic fit for your workout room, especially with the added swivel base for flexible viewing. The combination of size, price, and built-in options makes it a great choice for smaller spaces.

      If you have any further questions or need assistance with anything else, feel free to ask! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Great little big tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and quality for the cost. Makes my rv living more fun with both gaming and tv.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great fire tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV I bought two of them for the holidays because of the amazing price it was a project I was afraid to do, but after finishing it, it looked tremendous

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We're thrilled to hear that you love your Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV and that you bought two of them for the holidays. It's great to know that the project turned out tremendous and that you found the price amazing. If you have any questions or need further assistance, feel free to reach out. Enjoy your new TVs! BBY-ExBrand_Insignia

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