Customer Ratings & Reviews
- Model:
- NS32-FEFL26
- SKU:
- 6632491
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the great picture quality of the 32" Class FE Series LED 1080p Full HD Smart Fire TV. They also appreciate how easy it is to set up and use, along with its convenient size and lightweight design.
This summary was generated by AI based on customer reviews.
Remote!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never had so much problemconnecting a tv to remote. I called customer service for help only for them to tell me my remote was no good. I am having to return the tv to do an exchange. Not happy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Meli! Thank you for sharing your experience with us. We’re very sorry to hear how much trouble you had getting your Insignia 32" FE Series TV to pair with the remote, that’s incredibly frustrating, especially after reaching out for support and then having to return the entire TV for an exchange. We understand how disappointing that is, and we appreciate you taking the time to let us know. Your feedback will be shared with the appropriate teams as we continue working to improve the setup experience and overall reliability of our products.
Darshan | Insignia
Bad remote control
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Remote control did not work. Best Buy could not fix it in store. Phone representative unable to fix it. Had the tv 3 weeks unable to use it. Buyer beware.
No, I would not recommend this to a friendCrap tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second tv that the sound went out in under 2 weeks. We are not having it at max volume and its just not worth the hassle anymore
No, I would not recommend this to a friendDidn't work with Dish remote/network
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.See above as TV Pic and setup other than Dish was ok
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Insignia Customer, thank you for taking the time to share your experience with your Insignia – 32" Class FE Series LED 1080p Full HD Smart Fire TV, and we’re sorry to hear that it didn’t work properly with your Dish remote or network even though the picture and setup were okay, as we understand how frustrating it is when a TV doesn’t integrate smoothly with your existing equipment. We are here to help, please contact us at 877‑467‑4289 or insigniasupport@bestbuy.com so we can look into this further and assist you. Thank you again for sharing your experience with us.
Darshan | Insignia
Fine. I guess
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s decent. But the audio is constantly stopping. So you have to hard restart the whole thing for the audio to work again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Insignia Customer! Thank you for sharing your feedback. We’re sorry to hear your TV’s audio keeps cutting out and only works again after a restart. We understand how frustrating that can be. Please try unplugging the TV for 60 seconds and checking for any available updates under Settings > My Fire TV > About. If the issue continues, our team can help with additional troubleshooting or review warranty options. You can reach us at 877‑467‑4289 or insigniasupport@bestbuy.com. Thank you for taking the time to let us know.
Poojitha | Insignia
TV Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not accept my internet password while old TV & the TV I replaced it with both accepted password just fine. Other features also did not work as advertised or simply did not work at all.
No, I would not recommend this to a friendThis TV sucks.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly loses sound and needs to be unplugged and plugged back in to restore it.
No, I would not recommend this to a friendnot a good deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.has lousy performance. Hulu hangs up twenty times more often than a Samsung twenty feet away. Fire TV is no bargain either.
No, I would not recommend this to a friendConnection issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After only a few uses the fire tv profile froze unable to connect to a network and unable to connect to a remote after a reset.
No, I would not recommend this to a friendpoor design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not too stable, stands for the tv doesnt support the weight of the tv
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Khanh, thank you for taking the time to share your experience with us. We’re very sorry to hear that the stands on your Insignia 32" FE Series TV aren’t providing the stability you expected. We understand how concerning this can be when you’re trying to safely set up and enjoy your new TV. Your feedback is truly valuable and helps us continue improving our products for our customers. Thank you again for sharing your review. Vennila | Insignia
Defective, lost discount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV was defective and we lost our $10 Best Buy discount. Return was easy, but we decided to buy the replacement through Amazon.
No, I would not recommend this to a friendSmart tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's slow and frequently crashes. But for my daughter it's okay.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Lili and thank you for sharing your feedback. We’re sorry to hear your TV has been running slowly and crashing at times. We understand how inconvenient that can be, even if it still works for your daughter. A full power reset by unplugging the TV for 60 seconds and checking for updates under Settings > My Fire TV > About can often help improve performance. If the issue continues, our team at 877‑467‑4289 or insigniasupport@bestbuy.com can assist with additional troubleshooting or review available warranty options.
Thank you for taking the time to let us know.
Poojitha | Insignia
Best buy is worst buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item would not download prime video account. Spole with Amazon and they advised to take back.
No, I would not recommend this to a friendDoesnt work!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pirchased as an open box and it doesnt work, going to return.
No, I would not recommend this to a friendReturning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just month old wifi will not come on remote wont work and Bluetooth doesnt work
No, I would not recommend this to a friendAWFULLY HORRIFIC EXPERIENCE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.YOU NEVER DELIVERED IT ZERO STARS DO NOT USE BEST BUY
No, I would not recommend this to a friendPoor store customer service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Store customer support was poor, misleading and disrespectful
No, I would not recommend this to a friend- Pros mentioned:Picture quality, Setup ease
Great Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price - super picture and easy to set up.
I would recommend this to a friend - Pros mentioned:Weight
TV review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is wonderful. It is very lightweight and was super easy to install to our wall mount in our kitchen. It was easy to access all of our streaming services.
I would recommend this to a friend - Pros mentioned:Picture quality
Great Value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't beat the picture quality and value for this price point
I would recommend this to a friend