Customer Ratings & Reviews
- Model:
- NS-32D220NA20
- SKU:
- 6311202
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the 32" Class LED HD TV for its excellent picture quality, affordable price, and easy setup process. Many customers have praised the TV's size, saying it is perfect for smaller spaces like desks. However, some customers have expressed concerns about its durability, volume, remote control, short lifespan, and occasional malfunctions.
This summary was generated by AI based on customer reviews.
Disappointed
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reviews were really good for this TV so I figured I'd buy one. Purchased it on Sept 28th, unboxed it on Sept 29th, plugged it in and it was frozen on one of the initial set-up screens. Returned it for an exchange, no problem. Set that TV up, everything went fine. About 3 weeks ago (TV is less than 6 months old) I started having audio issues. I turn the TV on and have no audio. After scrolling through different inputs the audio will eventually come back on. Sometimes it's quick, other times it takes 20 minutes. I'm assuming it will eventually lose audio all together. I don't think it's too much to ask to get a few years (minimal use) out of a TV this price.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Matt,
Thank you for taking the time to leave your review our 32'' HDTV. We understand how important this TV is for you. Certainly no one wants to experience this with their new TV. Since you mentioned the audio goes in and out, it leads us to believe that it may be a problem with the setup. In order to figure this out and provide you with an appropriate resolution, please feel free to contact our team. We are here for you.
- Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us
Rude worker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guy who came out to help me was extremely rude and argued with me about my purchase. I told him i was there to pick up my order a 32in tv. He came back out arguing with me that he didn't see a 40in tv. I told him numerous times that it was a 32in. After 15 minutes of wasting my time he comes out with a 32in tv saying he didn't see a 40in. I just left it alone due to him not understanding the first 5 times I told him. From now on I will have all orders shipped to my house.
I would recommend this to a friendVery Slow to Turn on, Don't Buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've timed it, it takes 12 seconds for screen to turn on. I don't recommend unless you are going to use as a computer screen and even then, hesitant. After only 2 months into use the sound will come and go and in the middle of something I may be watching I'll hear a loud crackling sound that made me jump out of my seat. When it's on for a while a very loud crackling sound will happen, the only way to fix is turn off and let it cool. The graphics aren't great either. Spend a little more and save yourself a headache. I do not recommend this brand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! Thank you for taking the time to write to us and let us know your experience with this TV. We understand that the issues that you are experiencing with your unit are less than ideal and so, please know that you are more than welcome to contact us on the link below, and we will gladly assist you.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this television for my son but didn’t care for the quality of this television which was dissatisfying. However, the television works just fine!
No, I would not recommend this to a friendJust ok
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a very good tv. Guess you get what you pay for but honestly had better for this price. Speakers sound like tin cans and picture quality not that good.
No, I would not recommend this to a friendNot recommended
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV don't have a great picture. It want pick up no more the 2 channels. I do live out in the country but my last tv picked up over 20 channels in same place and with same antenna.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that you are struggling finding channels in your area. I must say that TVs usually wither find channels or they don't, and so, I would suggest that you try placing the antenna in an open space (specially if it is an indoor antenna), like next to a window. If you need further assistance, please know that you can contact us on the link below and we will gladly help you.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Cheaply made
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was working well, but after moving it into another room, apparently something cracked on the interior part of the TV and it's now stuck with a bunch of lines and a cracked looking spot on one part of the screen. This is a cheaply made tv. Spend a few more bucks and buy something quality. This is our first and last Insignia purchase.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Stephen, We appreciate you taking the time to provide your feedback about our TV. I know that it is an unfortunate situation, but please let us help you by contacting us, so we can check your product and get some alternatives to get this situation solved and improve your recent experience. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
It's ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay for the price I guess. I can't watch the certain things on it because it needs a sling which my other TV I can just use my hopper or Wi-Fi for
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Maze24.
I truly appreciate you taking the time to share this review on your 32" TV. It is important to consider that since the TV has no smart functions, in order to run sling or any other app you would need a streaming device.
Cesar G. - Insignia Support
Decent picture for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for the kids. Not appropriate to use as a tv monitor. Assembly is easy but the support legs don’t fit snuggly so it’s a little unstable
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our 32" TV! We know how important is to have a good TV for your kids to enjoy, and we would love to be sure that the legs supporting the TV are safe for them. Please feel free to contact us at the link below to get assistance with your unit!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
We have not been able to use this TV
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Television has been blurry and snowy since it was purchased. Could not get it returned to the store within the return policy time frame due to the tv being in my child's possession while he's away at college. We haven't been able to program it! It will not allow you to change the input device...Nothing is working...In the process now, trying to locate the procedure to have it repaired or replaced under the Manufacturer Warranty.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time out of your busy schedule to leave a review of the 32" TV. I am very sorry to read that you are having issues with the unit, and that you are looking to apply the warranty. Kindly contact us to be able to assist you further.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Okay TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working now works occasionally. Not the best money I have spent, customer service didn't want to replace with new unit.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 32" TV. I am sorry to read that you are having issues with the unit. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
The quality could be better
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess you get what you pay for them but I didn’t expect a little better quality. Would not purchase again
No, I would not recommend this to a friendOnly usable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Images are too dark, don't have converter (nobody in store was able to answer me this), menu seems like something from the 1990's.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time out of your day to give us our review on this product. I understand that the situation that you are in is a very delicate situation and I can assure you that if you contact us we will get you on the right track.
https://www.insigniaproducts.com/contact-us
Brian C. Insignia support
Good while it lasted
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought my tv in July 2019 and today it stopped working. Not worth the money if it only works 1.5 years.....
No, I would not recommend this to a friendTv not working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought tv 3/5. Turned tv on yesterday and it’s not working. Have left messages at my local Best Buy to assist me with no call back. I have insurance and can not figure out if I’m supposed to switch it out from Best Buy or from the warranty company. Can not retrieved my previous email of who the warranty with.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Adams, Thank you for taking the time to leave a review of the TV. I am sorry to read that your unit is not working properly. Please contact us to be able to check further to the warranty. Please keep in mind that the warranty is 1-year from the moment of purchase. Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
- Pros mentioned:Price
Bought it on May 2 stopped working on May 27
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great bargain if you are looking for a no frills TV that lasts for 25 days.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for informing us about your TV not working anymore. I know how disappointing it is when our products stop functioning so quickly, so please conact us at the link below so we can help you get your TV running again.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
4 months old and dying
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Granted, I picked up the out of box version but....honestly this hasn't been the best choice. I bought it to use as a computer monitor. The sound has always been an issue and even I tried to watch movies on it, I couldn't. Two days ago the color started to go out. So it flutters between blue and color all day. Super frustrating. Won't get another one of these.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our 32" TV! We understand how frustrating is that your TV screen flickers. We would love to check this situation further with you, so please feel free to contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Low Cost TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV but not long lasting. You pay for what you get. But great on a fixed budget.
No, I would not recommend this to a friendOnly worked for 4 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked up TV on May 8th 2020. Quit working in September 2020. Had purchased 2 year protection plan. Best Buy said TV had to be sent off to be fixed and we would be out if a TV for at least a 2 week turnaround time. Had 2 TVs from Best Buy go out the same day. The other one was a 58" Westinghouse Roku Smart TV. We had only had it a month.
No, I would not recommend this to a friendPrice was 109 for a little 32 inches tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV and the price was $109 I'm wondering why show up my profile that I paid$ 249
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Isabelle,
Thank you for letting us know about the small mistake on your purchase information. I know how confusing this may be for you so I will like to recommend to get in touch with us at the link below so we can review your purchase together and help you clear out any doubts you may have.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us