Customer Ratings & Reviews
- Model:
- NS-32D220NA20
- SKU:
- 6311202
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the 32" Class LED HD TV for its excellent picture quality, affordable price, and easy setup process. Many customers have praised the TV's size, saying it is perfect for smaller spaces like desks. However, some customers have expressed concerns about its durability, volume, remote control, short lifespan, and occasional malfunctions.
This summary was generated by AI based on customer reviews.
Good for Netflix
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad for gaming if you’re going to use it for that reason, sensitivity on the tv sucks.
No, I would not recommend this to a friendMediocrity at its finest
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this tv for about an hour, I had to return it. The quality wasn’t exquisite at all
No, I would not recommend this to a friendBad Picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried everything and the picture just looks bad UNLESS you sit straight in front of it..Best Buy states..Enjoy the picture from multiple angles, NOT true! From multiple angles it is washed out BAD...This tv has good reviews so maybe I just got a bad one but with that said I will not buy again and will be taking this back
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
Thank you for taking the time to share this review with us. I am definitely sorry to read about this situation and I would like for us to provide you with the correct options for your 32" TV since it should display a proper picture. Please reach us at https://www.insigniaproducts.com/contact-us where we will properly assist you.
Cesar G. - Insignia Support
I returned it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's cheaply made and five hours after arriving home and getting frustrated with INSIGNIA customer service over the lack of a current installation manual I received an email from Best Buy that read "STOP! Read this before attempting to install your unit". It was a link to the proper updated user manual for my new unit.
No, I would not recommend this to a friendBlacked out
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We only used this T.V. a handful of times and the screen blacked out on us. The T.V. still has sound, but not picture. I was very disappointed, especially since we have another insignia that we love.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Jennifer, Thanks for taking the time to review our TV, we are really sorry to read that you experienced this situation with this product, please let us assist you in this by contacting us, so we can get the best solution available for you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Had to return
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was almost done setting the tv up and it just turned off. So I took it back.
No, I would not recommend this to a friendDoes not work with Firestick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give it no stars, I would! This television does not work with Firestick. This was the whole purpose of not buying a smart tv. It was purchased for my children. With a smart tv they are able to push buttons and order things. If I could return these teo televisions I definitely would.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Kelda,
Thank you for taking the time to leave your review on our 32'' HDTV. We understand how important it is for you to keep the features of a smart TV out of the reach of children, so this is definitely a great alternative to use with a Fire-stick. It is important to mention that this model is definitely compatible with Roku and Fire sticks. If you are experiencing any inconvenience, please contact our tea so that we can guide you through the set up. As an alternative, though it is a smart TV, we have our Fire TV's with the fire stick software built in, however a useful feature is the parental controls. If you set this up you will be asked to input a code prior to making purchases. Regardless, we do want to invite you to contact our team so we can get you set up. We look forward to hearing from you.
- Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us
tv Is ok but for price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best quality it’s very blurry pixels take time to adjust
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Mzbltrn.
I apologize about your experience with your 32" TV. I want you to know that this could be caused by several reasons and I would like to provide you with the correct troubleshooting steps to find out the source. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you with it.
Cesar G. - Insignia Support
terrible screws
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to get screws to fully insert for legs. Major pain
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello. Thanks for taking the time to review our TV, we are really sorry to read that you are experiencing this situation with the stand screws, please let us assist you in this by contacting us, so we can get the best solution available for you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv cut out every few minutes while plugged in.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Billy,
I understand that you left us this review to report on this situation. From our side, the behavior you are describing does not seem acceptable with a newly purchased product. So we will like to make sure that you receive the proper support. Please feel free to get in touch with us at the link below so we would like to fully evaluate what happened and search for an accurate solution for you.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Wish I could rate it!!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would like to rate it, but it has been listed as delayed for 10 months and I can’t get a refund as I am stuck in limbo between Best Buy, the shipping company and my bank. Very frustrating!!
No, I would not recommend this to a friendScreen turns black
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need to return this TV because it just starting to lose the picture and turn black screen. I’m really disappointed because I do like Insignia TVs. This is the first TV that loss the video.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, I appreciate the time you took out of your busy day to leave a review of the TV. Please contact us to be able to troubleshoot the unit and to provide you all possibilities. Grecia M. | Insignia Support https://www.insigniaproducts.com/contact-us
Junk sent it back
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Total junk. I sent it back to the warehouse. Never buy that brand again
No, I would not recommend this to a friendTV didn’t last long
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV just recently died. It was just over one year old. Would not power on using remote or on TV power button. Guess I should have got the extended warranty.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 32" HDTV. I understand it recently stopped working and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us at your earliest convenience.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Avoid--CHEAP TV!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Total worse deal than the equivalent size of the brand TCL. The picture does not even begin to compare. This is a CHEAP TV, and you get what you pay for...
No, I would not recommend this to a friendterrible sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Screws are stripped, hard to put legs on, sound is TERRIBLE. U get what u pay for. JUNK
No, I would not recommend this to a friendTV
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know how good this product was because I didn't need it for several months and when I went to get it out of the box it was in a million pieces
No, I would not recommend this to a friendScreen went black
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV on May 11, 2020 and the screen went black on June 20, 2020. I guess I'm stuck with it because the return window has closed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time out of your busy schedule to leave a review of the 32" TV. I am sorry to read that you are having issues with the unit. I do apologize for the inconvenience and the time you took to contact us. I comprehend that this is very important for you. Please contact us to be able to check further options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
sound is no good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.sound quality is poor connected sound bar to tv and it did not help came to conclusion that the sound on the actual tv is not good at all …. picture is okay
No, I would not recommend this to a friendit sucks would never buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not worth the money, you can't even hear sound and its not worth the buy its more like a computer monitor or something
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We know that you wish to have a good sound when watching your favorite shows and so, please know that you can contact us on the link below, and we will gladly help you with this situation.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us