Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Model:
NS-32D220NA20
SKU:
6311202
Your price for this item is $29.99
Clearance
The comparable value price is $149.99

Customer reviews

Rating 4.6 out of 5 stars with 2368 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the 32" Class LED HD TV for its excellent picture quality, affordable price, and easy setup process. Many customers have praised the TV's size, saying it is perfect for smaller spaces like desks. However, some customers have expressed concerns about its durability, volume, remote control, short lifespan, and occasional malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 2,368 reviews
  • Rated 1 out of 5 stars

    Returned

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned. Did not like the quality of the picture or sound. Picture was grainy and sound was sort of tinny.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Had to return

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display so pixelated for even text that it caused headaches. Also fit no aspect ratio for my computer. Would not recommend.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thanks for taking the time to leave a comment. We are sorry to read that you are having a hard time trying to set up your TV, but we would like to try to help you with this issue, so please contact us by clicking the link below.

      https://www.insigniaproducts.com/contact-us

      Marcos O. - | Insignia Support | BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Waste Of Money

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One Blew Out The Other Just Fell && Broke. Stands Won’t Stay In Properly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Looking nice no smart tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s no sound though someone help.... I was under the impression it was a smart tv but it’s okay that it’s not

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Taylor!

      Thank you for writing a review about our 32" TV! We know how disheartening is when a product does not work properly. Please allow us to assist you further by contacting us at the link below!

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Horrible!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to return my TV to the store because less than a month of owning this model the screen went blank!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for writing a review about our 32" TV! We know how disheartening is that your new TV is not giving you a picture, and we are sorry for this. We would love to assist you further, so please feel free to contact us at the link below!

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Sent back

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv I received was defective. Sent back today. It was likely a fluke, but I decided to go a different route.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missing screws had to buy a mount. Took it back and that was their suggestion

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I didint get my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They said it was delivered the didnt even knock on the door and some one stole my package

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned this TV for a Vizio

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor resolution. Very blurry Best Buy was great on exchange. The Vizio was way better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can do way better than this. I do not recommend this product to anyone.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to review our 32" HDTV. I understand you didn't like the TV and it can be disappointing. We are continuously working to improve our products and their designs, so we definitely appreciate your feedback. But, if you have any more questions or concerns, please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    poor

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality was extremely poor, Very pixelated and blurry not sharp at all I had to return.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      I totally understand this unit didn't fulfill your expectations and that you had to return the unit. We appreciate your time and your comments.

      -Arin A.
      Insignia Support
      Contact us: https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Worst

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst shopping experience of my entire life. Even this review has issues

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of junk. Got a bunch of blurry colored lines after 7 months of ownership.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! I am sorry to read that your TV is giving you problems so soon. We know that this might be frustrating for you and so, please contact us on the link below, so that we can assist you with this situation.

      Viridiana E.
      Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    cheap

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    T.v screen cracked in the first week. No longer own the t.v it was discard

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted less than one week.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted less than one week. Defective, was returned, awaiting refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Grainy LCD

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned the television because the picture was very grainy!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crap tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought and stopped working after a month!best buy ok

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, there.

      I am definitely aware that this situation with your 32" TV can be frustrating. In an ongoing effort to provide the best possible experience with your product, I would really love to provide you with alternatives for it. This is why I kindly as you to reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you.

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Tv size

    Rated 5 out of 5 stars

    Love this tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. I got a really good deal for the holiday. The TV is really light as well so it’s easy to move it if necessary. I had an older Insignia flat screen. This newer version has way better sound and picture quality. It also works very well with my Firestick TV. I highly recommend to anyone that has a smaller room like a bedroom or small living room. 32 inch is the perfect size for a dresser as well! Set up was very quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    GREAT BUY!.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is AMAZING!!. For the price, it exceeded my expectation. Very easy to understand. The features are spectacular. Easy to navigate. You can adjust the color, set what mode you like (ex movie, game, custom etc.) Just go to Picture on remote. I LOVE, LOVE, LOVE my tv. Thank you Geek Sqaud team (Shawn #1, Shawn #2 & Selena) you all are AMAZING!.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent sound and picture!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is right for the price. When I took the tv from the box,I had no trouble. The remote is simple to use. The instructions were easy to follow. I love the sound quality. The picture was crisp. I would recommend this product.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Button, We value all of our customers feedback and I would like to thank you for taking out of your day to give your review. I am really glad to hear that our product is living up to expectations. If you have any questions please contact us at Insignia and we will be more then glad to assist you. https://www.insigniaproducts.com/contact-us Brian C. -Insignia Support BBY-ExBrand_Insignia