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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 600 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the 32W Dual Port Wall Charger for its fast charging speed, overall performance, and ease of use, making it ideal for travel. The inclusion of both USB-C and dual ports adds to its versatility, allowing for simultaneous charging of multiple devices. While the charger is appreciated for its compatibility and price, some users have noted concerns about the plug tip and prongs. However, others appreciate that it doesn't get excessively hot during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 600 reviews
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Super Charger

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance of this charger is outstanding, fast and complete performance as expected!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thanks for your review! We're thrilled to hear that the charger delivers fast and reliable performance just as expected. Enjoy the convenience of speedy charging! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Charger

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my old IPad and found out I need a new iPad and not the charger and they were out of the iPad charger anyway so I this instead it does work with the iPad as well as my phone.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ 32W Foldable Dual Port Wall Charger. We're glad to hear that it works well with both your iPad and phone, even though you initially needed a new iPad charger.

      We apologize for the inconvenience of the iPad charger being out of stock. If you have any further questions or need assistance, please reach out to our customer service support. We're here to help and provide alternative solutions if needed.

      We appreciate your feedback and are committed to ensuring you have a positive experience with our products. Thank you for choosing Insignia™! -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-32w-foldable-dual-port-wall-charger-for-iphone-samsung-smartphones-tablets-and-more-white/6502522.p?skuId=6502522 BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works well!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it at work to keep my phone and other accessories charged.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the feedback! We’re glad to hear the product is helping you stay charged and organized at work. It’s always great to know our accessories are making a difference in your daily routine and keeping your devices powered when you need them most.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Charging speed, Usb-c

    Rated 5 out of 5 stars

    Charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and fast charging! No complaints as it has both usb and c ports.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c
    Cons mentioned:
    Plug tip

    Rated 4 out of 5 stars

    Good return of the investment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the 20w USB charger which I use to charge z fold. Charging is pretty fast with USB c. The plug design is not the best because it kept coming off the wall plug. Because of the big size, the charger may not fit if you have a bed or other furniture close to the walls. Good return of investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have several of these wall plugs. The plug includes the two sizes that are currently being used for electronics. This reduces the amount of plugs that we need to keep on hand and we don't have to worry whether or not we have the correct plug when we pick them up for use.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're glad to hear that the wall plugs are helping simplify your setup and reduce the need for multiple adapters. It's great to know that having both commonly used plug sizes in one device makes things more convenient and efficient for your electronics.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    it works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and works well. I'm told I need to enter more words. sad

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, Alice! We’re glad to hear the charger is working well and keeping things simple just plug in and go. And hey, your review gave us a smile too short, sweet, and right on point. We appreciate you taking the time to share it! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Efficient and good for travel

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great charger to use when I travel as it accommodates my iPad and my Apple Watch. It is relatively compact.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this items works like it should. I like the dual connection

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Did the job.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charges fast, doesn't take up two outlets, isnt crazy. All in all, did what I needed it to do, and it's still doing it. 5 stars, no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    the power-up ready

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my handy power-up that I can bring anywhere I go. It is good to keep this handy and reliable sacket to be with you anytime to power you up

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Nodnod,

      Thank you for your great review! We're thrilled to hear that your Insignia™ 32W Foldable Dual Port Wall Charger is your go-to power-up companion. It's wonderful to know that you find it handy and reliable for all your charging needs on the go.

      If you have any questions or need further assistance, feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Charging speed

    Rated 4 out of 5 stars

    Good For What It Is

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger is good for its configuration. At the time I bought it I was on the road 2,000 plus miles from my home, and only had an existing USB-C cable. So, all I got was 12W to use till I got home. Would like to see a smart charger prioritizing 20W to whatever connection on the charger is use, and the 12W automatically switch to the other connection. It's a good charger you see, just my idealistic thinking needs a bit more. Who knows, food for thought for Best Buy?

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback on the Insignia™ 32W Foldable Dual Port Wall Charger. It's great to hear that you found it to be useful during your travels. Your suggestion for a smart charger that prioritizes power output based on the connected device is definitely interesting and could provide added convenience for users. We appreciate your input and will definitely pass along your suggestion to the team. Thank you for choosing Best Buy and we hope to continue meeting your needs in the future! - Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Dual port

    Rated 5 out of 5 stars

    Very convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that it has ucb and usb c charging while still having the 20w charging abilities

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback! We are glad to hear that you appreciate the versatility of having both UCB and USB-C charging options, along with the 20W charging capabilities. Your satisfaction is important to us, and we appreciate your support. We look forward to continuing to provide you with reliable and high-quality products.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Two way plug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working as it should and as expected to work per the product description

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, JohnA! We're glad to hear that the Insignia™ 32W Dual Port Wall Charger is performing just as expected. Reliable and efficient—exactly what you want in a charger! We appreciate your support. Tine | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for travel.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well and as designed. Would recommend for use traveling.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thanks for your review! We're happy to hear that the Insignia™ 32W Dual Port Wall Charger performed as expected and is a great travel companion. Safe travels and happy charging! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Convince

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ever to have with you when you travel. Only one needed to charge phone and Apple Watch.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no issues. It does what I need it to do

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We're glad to hear that the Insignia™ 32W Dual Port Wall Charger is working great and meeting your needs without any issues. It's always great when a product delivers exactly what you expect. If you ever need more charging solutions or accessories, we’re here to help! Ivy | Insignis Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Fast Chargin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well with C-USB connector. USB connector is too slow.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Functional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my iPhone, so I needed a new charger with a USB-C port. This works fine. And the foldable AC-prong is a nice feature for portability.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, John! We're glad to hear that the Insignia™ 32W Foldable Dual Port Wall Charger is working well for your upgraded iPhone. The foldable AC-prong for portability is indeed a handy feature. Your feedback is much appreciated! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    My Charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia. Dual port wall charger meetscmy requirements i have only purchased .Mac devices beforeʻ but i really like the price of this charged and it’s “ guts”

    I would recommend this to a friend
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