Customer Ratings & Reviews
- Model:
- NS-DH35WH1
- |
- SKU:
- 6385840
Customer reviews
Rating 4.7 out of 5 stars with 1460 reviews
(1,460 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the 35-Pint Dehumidifier with ENERGY STAR Certification for its effective performance, quiet noise level, and ease of use. Many appreciate its ability to control humidity and remove water, while also noting its reasonable price and suitable size. However, some customers have expressed concerns about its weight, capacity, and energy consumption.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
best dehumidifier ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i love it, how it tells when to remove the water, easy to use
I would recommend this to a friend Rated 5 out of 5 stars
dry house now
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product, had a water leak in the house. dehumidefier removed all the dampness right away.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Perfect for the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second one. Very reliable and easy to operate. Ideal for what I need.
I would recommend this to a friend - Pros mentioned:Performance
Rated 4 out of 5 stars
Effective Dehumidifier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item works as advertised. It's amazing how much difference a decrease in humidity makes in the comfort of a room. The only thing I don't like is that it blows hot air.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for the feedback, BernitaJ! We're glad to hear the dehumidifier is making a noticeable difference in your room’s comfort—it’s amazing how much impact humidity control can have. Your input is appreciated and helps highlight how the product performs in real-world use. Thanks again for sharing your experience! Jeth|Insignia Support.
Rated 4 out of 5 stars
Does its job, but
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this cautiously, not really expecting good results, but was surprised to see that after just 8 hours in a medium sized room, it collected a decent amount of water. The real problem was the fact that me, being unaware that dehumidifiers give off heat from the exhaust vent, couldn’t deal with the extra heat in 80 degree weather. If it weren’t for that, I would have kept it. Also, it gives off a buzzing sound kind of like an indoor ac unit.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Sorry to hear that our Insignia 35-Pint Dehumidifier didn't quite meet your expectations. We appreciate your caution going into the purchase, and we're disappointed to hear that it didn't live up to your hopes. We're sorry to hear that the unit collected water quickly, and that the exhaust vent heat was a concern for you, especially in 80-degree weather. Additionally, we're sorry to hear that the unit produced a buzzing sound that was similar to an indoor AC unit. We'll take your feedback into consideration and look for ways to improve our product. Thank you for choosing Insignia and for sharing your honest review. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-35-pint-dehumidifier-with-energy-star-certification-white/6385840.p?skuId=6385840
- Pros mentioned:Performance
Rated 5 out of 5 stars
Works great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dehumidifier works great for our basement. Large area and when running continuously makes a huge difference in a short amount of time.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Fellie, thank you for sharing your experience! We’re thrilled the 35-Pint Dehumidifier is making such a noticeable impact in your basement. It’s built to handle larger spaces efficiently, and we’re happy to hear it’s helping create a more comfortable environment in your home. Patricia | Insignia Support
- Pros mentioned:Ease of use, Noise level
Rated 5 out of 5 stars
Simple and works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been a super rainy year and for the first time our basement has been musty and icky. This nice little dehumidifier has done a great job at drying out the air and preventing mold. It’s simple and quiet and really easy to empty.
I would recommend this to a friend - Pros mentioned:Noise level, Performance
Rated 4 out of 5 stars
Does the job!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our basement has been a little...musky. We’ve had this running most days for a few weeks now and I can definitely tell the difference. Easy to order, delivered quickly and in great shape, got it unpacked and plugged in within minutes. We had an older dehumidifier in our previous home that was loud and it blew hot air. This one is very quiet in comparison and the fan blows room temp. Wish it came with the hose so I didn’t have to empty I, but we’re working on getting one.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Outstanding
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is amazing how good this Dehumidifier works, would definitely recommend!
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great value, works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Good value and super easy to set up. I use it in a large basement and it dries it out very quickly.
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Rated 5 out of 5 stars
Has worked without a flaw for the last month!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dehumidifier works great! Easy to use. Not sure how quiet it is since I’m rarely in the basement, but just in passing it seems much quieter than our previous one. Very sleek design looks good, but does make it more of a challenge to grab the bucket when emptying. Would recommend if you’re looking for a budget friendly option.
I would recommend this to a friend - Cons mentioned:Energy consumption
Rated 2 out of 5 stars
Owned 4½ months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Now I understand why some reviews said it fills the bucket at first, but then produces no water. I believe that the coolant leaks a little from the time of purchase. The indicator shows the humidity goes down (from maybe 60 to 45), but the bucket hasn't filled more than ½ inch since the first month I owned it after days of having it shut off, and more days of running again. The fan runs for an eternity after the compressor shuts off, helping the electric bill increase and making me crazy with the continual noise. It should produce lots of water (like it did the first couple of weeks), as I live on the TX coast, with temps of 99.5° and dewpoint of 75°. At least you might say it is self-sufficient, because it must be recycling the water into the air and never makes me empty the bucket.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your concerns with us about the Insignia™ - 35-Pint Dehumidifier. We apologize for any inconvenience you've experienced with the unit's performance. It's possible that the initial filling of t he bucket was due to the unit's initial startup process, and we appreciate your feedback regarding the subsequent low water production. We understand your frustration with the prolonged fan operation after shutdown, which may be affecting your electricity bill and noise levels. We take all feedback seriously and will pass on your concerns to our product development team to improve future models. Thank you for choosing Insignia, and we hope to have the opportunity to address these issues further with you. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-35-pint-dehumidifier-with-energy-star-certification-white/6385840.p?skuId=6385840
- Pros mentioned:Noise level, Performance
Rated 5 out of 5 stars
excellent
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice and small very quite and very sufficient nice buy
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Rated 5 out of 5 stars
basement nice and dry
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great not too noisy the controls are easy to use, but only able to get rh to 35%
I would recommend this to a friend Rated 5 out of 5 stars
Good dehumidifier- especially for the price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good basement dehumidifier. Especially for the price. Quiet and easy to clean filter.
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
working!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have three dehumidifiers smaller than this. In our humid apartment we used to run all three for 24 hours. Filling the tanks (30-80 oz) takes almost five days and humidity was not changed. This dehumidifer is noisy, but it works. This actually decreases humiditiy to <45% from ~75% in a few hours. Filling 35-pint tank takes half day or less. This is noisy and bigger (than I expected), but this actually works. Others are calm, but do not help. Highly recommended if you are really suffer from humidity.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Cool Dehumidifier
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good unit. Stops when the water compartment is full. Auto continues when you empty it.
I would recommend this to a friend - Pros mentioned:Noise levelCons mentioned:Capacity
Rated 4 out of 5 stars
Average efficiency
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Excellent timer feature for both start and stop. Quiet operation, good buy for price I paid ($120). Selected because of auto defrost feature. Over 4 years last two 50 pint units I bought both stopped working. It appears they lost refrigerant which probably resulted from the condenser coils icing up and cracking over time. Plus I got a 4 year warranty for $44. Couldn't go wrong with this buy although I wish it was 50 pint.
I would recommend this to a friend - Pros mentioned:Humidity control
Rated 5 out of 5 stars
Completely changed the basement
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had no idea how high the humidity was in the basement until we got this dehum. It was pulling out 2 gallons overnight reqiring emptying every morning. Now it is draining directly into the floor drain. Now it is comfortable and dry. We got this dehum on a BestBuy deal of the day and could not be happier.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Dehumidifier
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice dehumidifier. Much quieter than the one I had to replace.
I would recommend this to a friend





