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Customer Ratings & Reviews

Your price for this item is $369.99

Customer reviews

Rating 4.4 out of 5 stars with 1920 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the cooling performance and ease of use of the 350 Sq. Ft. 8,000 BTU Portable Air Conditioner, finding it easy to install and of a good size for smaller rooms. However, some customers note that the unit can be noisy and heavy, and the exhaust hose could be improved. The remote control is also a frequently praised feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,920 reviews
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    units worked great while our ac was out and helped keep the dogs comfortable while we waited on repairs

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Life Saver In 100⁰ Weather

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent; chill air inside my room while 100⁰ weather outside. The best portable A/C I've ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly quiet and definitely COOLS down my bedroom. The best in-room AC units I’ve ever owned

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Cold as ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Keeps my small office very cool during summer heat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best unit thus far!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this product moving towards 2 years now and so far I haven’t come across a time where it’s let me down. The temperature that you have it set to, I can guarantee will stay. 10/10 recommend for anyone that struggles to keep a good temperature in their room.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Exceeded my expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live in a 3 br apartment, this cools the whole place

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 3 out of 5 stars

    Okay A/C

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a while to cool the room but after maybe an hour and a half to two hours the room feels nice.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback on the Insignia™ portable air conditioner. We appreciate your time and will take your experience into consideration for future improvements. If you have any further questions or concerns, please feel free to reach out. Thank you for choosing Best Buy. - Ed | Insignia Support |
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ac is very unique and doesn’t require a lot of work . It’s easy to set up and It’s very useful. I loved this product I recommend it !

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dissatisfied with incorrect product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They shipped me the wrong product (250 square feet as opposed to 350). I paid for the 350 square foot model. Because I did not notice their mistake and report it within 24 hours (I wasn't even home this day) and exchange it within 15 days, they will do nothing to fix it. This is unacceptable. I'm disgusted at their lack of accountability. I'm a loyal customer with an active Best Buy credit card.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A/C

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought an air conditioner from these folks. They are very knowledgeable and patient with all my questions. :)

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for sharing your experience! We’re delighted to hear that our team was able to assist you with your purchase of the Insignia™ 350 Sq. Ft. Portable Air Conditioner. It’s great to know that you found them knowledgeable and patient. If you have any more questions or need further assistance, don’t hesitate to reach out. Stay cool! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-350-sq-ft-portable-air-conditioner-white/6393206.p?skuId=6393206 BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this is my living room for my wife and its works great! She is loving the cool air.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would buy again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really thought of everything when they made this AC! You can even turn off the blue led display if you are light sensitive. It works well in the space I am using it. Much quieter than the competition and seems higher quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia portable air conditioner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this product. I would recommend it to everyone who is looking for a portable air conditioner.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much for your kind review! We're thrilled to hear that you're happy with your Insignia portable air conditioner. It’s great to know that it’s meeting your cooling needs, and we appreciate your recommendation! If you have any questions or need further assistance in the future, feel free to reach out. - James | Insignia Support |
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Glad to get this

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools the entire living room which is about 21' x 15'. Easy to assemble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good ac

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ac works fine. It's pretty quiet. It's not to futuristic but not the old ugly kind.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good in the summer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in a room, the size of 12‘ x 14‘. Small small bedroom. And when it is over 83° outside, this room is only cool for the first 3 feet in front of this cooler. I think the hose radiates too much heat or something. But if you stand up your head is hot your shoulders are hot. The room is just very warm and you have to literally lay in front of this thing to feel any cool air.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're sorry to hear that you're having trouble keeping your small bedroom cool with our cooler. We understand how frustrating it can be, especially during those hot summer days when you need relief the most. It sounds like the cooling might not be reaching every corner of the room effectively. We recommend checking to ensure the hose is properly insulated and that there aren’t any obstructions blocking the airflow. If the issue persists, please don't hesitate to reach out to our customer service team; we’re here to help find a solution. Your comfort is important to us! Keith | Insignia Support https://www.bestbuy.com/site/insignia-350-sq-ft-portable-air-conditioner-white/6393206.p?skuId=6393206 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    A+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, kept the room cool, easy installation.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Horrible experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful experience, it took us 2 hours to set it up, and when we turned it on, a horrible noise came inside the conditioner and then a sharp plastic broken sound burst out. After turning it off we look from the back, several broken plastic pieces were inside. Has to go back and return it, definitely will never try this brand at all.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Very loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very loud! Not ideal for the price .,there’s no quiet time

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there. Thank you for taking the time to leave a review on Insignia™ - 350 Sq. Ft. Portable Air Conditioner - White. We deeply apologize to know that we failed to meet your expectation. Kindly call us to check on how we can further assist you.
      Mary II Insignia Products Customer Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Worthless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money, buy an isolating fan. This thing does not blow cool air at all. Super disappointed. I’ve tried it in all temps. Doesn’t work

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We apologize for the disappointing experience with the Insignia portable air conditioner. We're sorry to hear that it's not providing the cooling performance you expected, despite trying it in different temperatures. We understand how frustrating it can be to spend money on a product that doesn't meet your needs. Unfortunately, it seems that this product may not be the best fit for your cooling needs. We appreciate your feedback and would like to suggest considering an isolating fan as an alternative option. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-350-sq-ft-portable-air-conditioner-white/6393206.p?skuId=6393206 BBY-ExBrand_Insignia

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