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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 402 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the significant improvement in air quality and quiet operation, particularly on lower settings. Many appreciate the ease of setup and the purifier's effectiveness in removing odors. However, some customers find the replacement filters to be expensive. The compact design and user-friendly display are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 402 reviews
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Purifies Quietly & Effectively!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suffer from all sorts of allergies and I found out two years ago I’m basically allergic to all sorts of trees and plants! I’ve had my Insignia Purifier for about a week and a half and I have found I wake up with less issues and stinging eyes than I used to! This doesn’t mean I/you should stop taking allergy meds! However, the Purifier has really given me more relief at night. My other half also says my snoring has subsided. So this benefits you and your family. I have mine in my master bedroom because its where I spend my time sleeping and winding down for the evening. There are no smells or artificial scents that I thought might come from a machine like this. Sound is amazing, it is quiet as can be and in the time I’ve had it the device hasn’t needed to go into overdrive. Also Insignia did really well to include a night mode where the machine functions but the lights don’t need to be on. I’m a light sleeper and blue lights bother me so I love this. I’ve had fancier fans and the most agitating thing is when there is a switch to turn off lights. If you’re like me you’ll love this as well. Overall, an amazing addition to my house. It’s also really short and sits on my carpet, well balanced, and light to carry. Spring is around the corner so get this in your house now.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Ease of use, Noise level

    Rated 5 out of 5 stars

    Confident Purchase and Performance!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Air Purifier has been astounding since purchase recommended by my Consumer Reports App. Easy setup, auto function ensures "set-it-forget-it" simplicity. Super quiet low speed. In the dusty Southwest there's no shortage of dust in our dry air, this machine has ensured a consistent 1-5 PM2.5 rating in our large living room. The air quality readout is an excellent feature that keeps peace of mind when passing by. We're going to purchase another for upstairs for sure. I will be recommending to all friends and family with an air purifier need!

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Noise level

    Rated 4 out of 5 stars

    Allergy reduction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Physically large but works well in small living room. Not loud but definitely has a white noise to it. In just two days it reduced allergy reactions from pet in room. A value during a sale. Ordered an extra filter at time of purchase which was 25% the cost of machine.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're glad to hear that the product is effectively reducing allergy reactions and fits well in your living room despite its size. It's great to know that you found value in your purchase and took advantage of the sale to get an extra filter. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Great air purifier

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the size and functions of this unit, it covers a large area so it’s great for my apartment. It’s nice to have the read out screen to see exactly what the air quality is and the auto mode will adjust the fan speed as needed. I ended up buying two so I could put one in my master bedroom and the other in the front room and it covers that whole area very well all the way to the front door.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Noise level
    Cons mentioned:
    Filter availability

    Rated 3 out of 5 stars

    Unit works well but can't get replacement filter

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air purifier worked great and not too noisy for the family room- BUT, I don't know if the model is being discontinued or it's an inventory issue but you CANNOT get a filter to fit this purifier. It takes model NS-APFM2 and this filter has been sold out since October 2022, after I had the purifier four months and the alert to change the filter came on. Right now the purifier is useless... You cannot even buy a filter from the Insignia company as their website shows sold out also. Very disappointed in how little I've been able to use.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Very sorry for the trouble brought to your use. The filter is currently out of stock and we will have units arriving over next 3-4 weeks. Then you can get the replacement. Filter life varies based on runtime and existing air conditions. If you think your air condition is not very bad, you can use the old filter until you get new replacement. BBY-ExBrand_Insignia

  • Pros mentioned:
    Air quality, Noise level

    Rated 5 out of 5 stars

    Very Impressed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these and really like them. The automatic sensing system that adjusts fan speed and the display of air quality is a very nice feature. Very quiet operation. Bought on a deal of the day special so it made it an even better purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Noise level

    Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Night time low fan speed whisper quiet, so does not disturb sleep. Noticeable improvement in air quality. Easy to use controls. Easy replacement of filter. Vertical design takes up minimal space. Upward airflow creates only minor breeze. Sale price good value.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Performance

    Rated 5 out of 5 stars

    Every home in LA should have an air purifier.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like it does what it's supposed to, runs quiet, a bit on the larger side, but it seems effective. Takes about 5-15 minutes to clear the smell of double burnt toast. So far so good.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of our Insignia™ 375 Sq. Ft. HEPA Air Purifier! We're glad to hear that it runs quietly and effectively clears the air, even if it's a bit larger than expected. It's great to know that it takes only 5-15 minutes to clear the smell of double burnt toast.

      Your satisfaction is very important to us, and we're happy to know our product is meeting your needs so far. If you have any questions or need further assistance, please feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Odor removal

    Rated 4 out of 5 stars

    Insignia NS-APMWH2 Air Purifier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia NS-APMWH2 Air Purifier is rated for air purification in a 375 sq ft area (small to medium size room). It's designed to remove allergens, large irritants, mold, dust, pet dander, smoke and pollen with the included HEPA filter which is also an active carbon filter for the removal of odors. Thus far, it does what it says. I purchased it on sale; hence, it seems to be a good value. This is a tower purifier and stands just under 21 inches in height.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed and informative review of the Insignia NS-APMWH2 Air Purifier! We appreciate you highlighting its key features, such as the 375 sq ft coverage, HEPA and active carbon filter, and its ability to remove various allergens and odors.

      It's great to hear that it's performing as expected and that you found it to be a good value, especially since you purchased it on sale. The information about its tower design and height is also very helpful.

      We're glad that you're satisfied with your purchase and that it's effectively purifying the air in your small to medium-sized room. Thank you for taking the time to share your experience.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Air quality
    Cons mentioned:
    Filter availability

    Rated 3 out of 5 stars

    GREAT PURIFIER, but you shouldn’t buy it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ***DO NOT BUY THUS AIR PURIFIER*** The purifier is definitely FIVE STARS - it does an incredible job of pulling out even the finsest dust and contaminants. I bought 3 of these to cover the entire basement of the home, BUT (1) the filters are ALMOST IMPOSSIBLE to get (they are always out of stock and I haven’t been able, yet, to find a suitable replacement)… Best Buy does NOT keep these in stock. Which, because of… (2) these filters last maybe 3-4mos, if you’re lucky! They do such a great job pulling contaminants out of the air, that they need to be replaced frequently, and Because (3) they are EXPENSIVE… $39.99 EACH to replace, it’s turned out to not be a savings buying the air filter on sale, WHEN I am spending $120 every 3-4mos to replace filters IF I can even find a replacement filter in stock. Right now - I’m sitting here with useless air filters because I can’t get an air filter (AGAIN… this is an ongoing issue, which you will see if you read the reviews under the air filter for this). Spend more on a HEPA system that doesn’t require such frequent and expensive filter replacement… AND on a system that you can actually get the replacement filter.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, Thanks for your review. Very sorry for the trouble brought to your use. The filter is currently out of stock and we will have units arriving next 1 weeks. We have arranged to send the filter to America by air. Then you can get the replacement. Filter life varies based on runtime and existing air conditions. If you think your air condition is not very bad, you can use the old filter until you get new replacement. BBY-ExBrand_Insignia

  • Pros mentioned:
    Air quality, Noise level

    Rated 5 out of 5 stars

    Quiet and effective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this air purifier now for about a month and I do notice the difference of cleaner fresher air in my home. I do have pets and although I regularly clean my home I still would smell a slight odor when walking in the house and of course you can't avoid pet dander either so that's why I got this air purifier. And it definitely helps a lot. It runs very quiet. I always keep it on automatic setting. It is a very good value as I got it on sale for $70 off compared to others that offer the same kind of square footage and I easily can move it from one room to room when I feel one room has been filtered pretty good then I'll move it to the next and rotate.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality
    Cons mentioned:
    Filter availability

    Rated 5 out of 5 stars

    Great Air Purifier!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent air purified for the money! Used this for my living room and it has surpassed my expectations. The air feels lighter and easier to breathe now. I noticed it also traps dust around the area, but that also means the filter needs to be cleaned frequently. Air blows on top which is great unlike those tower air filters where air blows on the side and the intake is on the back. You can place this near corners or next to a wall, but don't cover the intake fans in the front. Replacement filters can be pricey, but having an air purifier like this Insignia HEPA Air Purifier can be a great investment in your family's health.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Good bang for buck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have seasonal allergies and pet allergies. This unit reduces the level of irritation for me. I run it on high for an hour or two in the bedroom. It gets the air clean and crisp, so I can breathe again. On high it is loud. I never run it on high while in the room. Medium is tolerable. Low, you can barely tell it's on. As a bonus the air purifier is sleek looking and the square shape let's it blend into a room better. I had to return the first one I received. It was refurbished. The fan was imbalanced. I think it was damaged during shipping. Returned it and got a new one, and it works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect and precise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my sitting room and ever since i started using it my doughter who has beem having frequent attacks stoped having the attacks and the whole family can really feel that we are breathing in fresh air…… Guys this product is good for the home and perfect for the price. Go get it

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We’re truly glad to hear the product has made such a positive difference in your home and that your family is feeling the benefits of cleaner air. It’s wonderful to know it’s been both effective and a great value. We appreciate your support and thoughtful recommendation.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Insignia Hepa 375 Purifier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased this air purifier for the room. It has made a difference in a reduction of dust. It is quiet and I am assured with the number display that it is working. The air in the room is more comfortable than before. Looking to buy another one for another room.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the thoughtful feedback, Mick! We're so glad to hear that the Insignia™ HEPA Air Purifier is making a noticeable difference in your space, helping reduce dust and creating a more comfortable environment. It's great to know the quiet operation and helpful display are adding to your satisfaction—thanks for sharing your experience and considering another one for your home! Jeth|Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Air quality, Noise level

    Rated 5 out of 5 stars

    Clean air

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to be selective when searching for a new purifier. It was well priced and the reviews were good so I decided to try it. I’m pleased with the loise level. Its not disruptive at all. I feel like it’s actually doing something by giving me the digital reading and color coded zones. This is easy to understand. Overall, I’m happy with the Insignia air purifier and would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Noise level

    Rated 5 out of 5 stars

    Goof value for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved me during allergy season. I left my windows open for a weekend in my office and came back to sneezing in my room nonstop. After having this running for a few hours I've finally been able use that room again! Been having it run on the Lowest settings and the its very quiet! You will almost forgot its there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 of the Best Air Purifier

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly great. I would recommend this for your roo

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're glad to hear that the product works perfectly for you. Your recommendation means a lot to us, and we appreciate you taking the time to share your positive experience. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Air quality, Ease of use

    Rated 5 out of 5 stars

    Air purifier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Improved air quality quickly.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi MaryS,

      Thank you for sharing your positive experience with the Insignia™ 375 Sq. Ft. HEPA Air Purifier! It's wonderful to hear that it was easy to set up and use, and that it quickly improved your air quality. Your feedback will be very helpful for others looking for an effective air purifier. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Really great air purifier

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a really great size for a medium room. I love how it has the sensors to let you know when there's hazardous air in the room. It has a really nice soft humming sound that is very soothing and helps me sleep at night. I would recommend it to everyone I know. A really great product at a reasonable price.

    I would recommend this to a friend
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