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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 396 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the significant improvement in air quality and quiet operation, particularly on lower settings. Many appreciate the ease of setup and the purifier's effectiveness in removing odors. However, some customers find the replacement filters to be expensive. The compact design and user-friendly display are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 396 reviews
  • Pros mentioned:
    Air quality, Noise level

    Rated 5 out of 5 stars

    Great quality and value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and it works! My sister was in town and she’s really sensitive to cats. It really helped clean the air so she wasn’t sneezing during the holidays. Now we use it all the time!

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Noise level

    Rated 5 out of 5 stars

    Quiet and really works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started using this and I could tell it was really working within a few minutes. I'd recommend this even for a bedroom. It's quiet and puts out such fresh clean air. Can hardly wait to breathe better this winter. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Noise level

    Rated 5 out of 5 stars

    Insignia 375 sq ft HEPA Air Purifier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia 375 sq.ft HEPA Air Purifier is inconspicuous, quiet, and a good fit in our family room. With local allergies and a dog we are happy to have added this reasonably priced air purifier.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Great Purifier for the Living Room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this for the living room and surrounding areas and seems like its doing a good job. Has a display on the front which tells you the particles in the air and goes down when particle levels are low. Various speeds, with auto as well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great Air Purifier

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first air purifier, so I don't have much to compare it to, but it's a solid unit. It's built well. It's pretty quiet. On the lowest setting, it's not even noticeable. The middle speed makes the slightest amount of noise. The highest speed does make some noise. The timer function is great. The display is nice and bright.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Great air cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great air cleaner at a good price. Got it for nearly half off and it’s been working great for a few weeks I’ve owned it I just leave it on auto and it does its thing. I suffer from seasonal allergies and since this thing is really kept my sneezing down. If you get it for a good price do it.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Ease of use

    Rated 5 out of 5 stars

    Definitely A Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great air purifier! It cleans the air perfectly. Assembly was a no brainer. My house very small so it’s centrally located & off to one side of my living room with the setting on Auto. It has a numeric reading for the air quality which is super helpful and the fan automatically adjusts to the air quality. I would definitely recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Wish I didn't buy a Dyson!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start off by saying that I am a huge fan of Insignia (bestbuy brand) products. Everything that I've purchased from Insignia has proved to be of great quality and reliable. This air filter is no different. I purchased this unit for my bedroom, as I already have a Dyson for the living room. For the money I spent on the Dyson, I could have purchased a few of these and boy do I regret not getting an Insignia air filter first. You can see and hear the air filter going to work when the air quality changes. I set it and forget it on auto and sometimes forget it's even on except for when the air quality is really bad. If you're on the fence and think because it's less expensive than other brands that it's inferior, think again. Try it and you'll be tempted to purchase more for the rest of your home.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Noise level

    Rated 5 out of 5 stars

    Quiet. Sleek. No regrets. Full recommendation!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits on my nightstand, and is incredibly quiet. We've had it running for about a month now non-stop, and it's greatly improved the air quality in the bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Noise level

    Rated 5 out of 5 stars

    Great air purifier

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this air purifier. It's quiet and let's us know if there's something in the air. We highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great Purifier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect air purifier for my basement, very quiet and easy to clean

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      It sounds like you had a positive experience with the Insignia™ HEPA Air Purifier! If you found it effective for your basement, have you noticed any significant changes in air quality since you started using it? It's great that you mentioned it's quiet and easy to clean—those are important features for any air purifier. If you have any tips or suggestions for maintaining it, feel free to share! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Runs quietly, good filtration

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product when Best Buy had it on sale and has turned out to be a great purchase. I like the size and shape as it does not take up a lot of space. Along with having a small footprint, it runs very quietly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air purifier works as discribed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this air purifier on sale however I was surprised how well this air purifier works, it displays the air quality in numbers and the auto mode increases/decreases the fan speed as required, I do recommend this product.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, tiki. We’re glad to hear that the Insignia™ HEPA Air Purifier is exceeding your expectations with its air quality display and adaptive auto mode. Your recommendation means a lot, and we truly appreciate you sharing your experience. Tine | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Clean Air

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using this particular unit for about 8 months. I have nothing bad to say about it. It is in the donning room which is adjacent to both the kitchen and living room and it handles the smoke and odors of cooking extremely well. If you’re looking for a midsized unit with BIG redults, look no further, this is it.

    I would recommend this to a friend
  • Pros mentioned:
    Odor removal
    Cons mentioned:
    Filter availability

    Rated 4 out of 5 stars

    Pretty good!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing works really well for clearing out the smell of cigarette smoke from my annoying neighbors! Knocked it down a star because the filters are pretty expensive. Otherwise, this is a very solid product.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Noise level

    Rated 4 out of 5 stars

    Better Air quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an Air cleaner, because of allergies. This purifier started working immediately!!! It showed the air quality and worked to get the room to better air purity. It is also very quiet. Very good purchase for our home.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our room size, definitely bigger than expected but works like a charm! Also got it for a discount!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact design and easy filter change are definitely pluses. On the lower speeds, you can hardly hear it running. We use it in the bedroom and it doubles as a noise machine for which the high speed works well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Good air purifier

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purifier is nice and quiet. It was very much plug and play once I removed the protective plastic films covered some of the pieces. Don't forget to open the front and remove that last bit of plastic. I would buy another one if I didn't already have enough air purifiers.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Noise level

    Rated 5 out of 5 stars

    Quite operator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite operation and does a great job of improving air quality to assist in allergy relief. I have recommended this unit to friends.

    I would recommend this to a friend
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