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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 779 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the 39" Class F20 Series LED HD Smart Fire TV for its excellent picture quality, ease of use, and affordable price. Many appreciate the smart TV functionality and the wide selection of apps available. While some users experienced issues with the remote control and internet connectivity, the positive feedback on picture quality and ease of setup outweighs these concerns. The size is also frequently praised as suitable for various living spaces.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 779 reviews
  • Rated 5 out of 5 stars

    New Year Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was good...so far it works fine...no issues.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Had issues with WiFi and remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed this TV on a wall. Had troubles immediately with this TV losing connection to the Wi-Fi network. I added an eero wifi unit directly below the TV - didn't help. When the network connection was stable enough, I set up the Amazon Fire features. Then the remote would work only at times. I took the TV off the wall, reboxed it and returned it to Best Buy. I bought a Samsung 40 inch TV with a seperate Firestick, and had zero problems.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi BatmanFTW,

      We apologize for your experience with this television. It is important for us to know your feedback so we will know how to improve the quality of this television. If there is anything that we can assist you with, please contact us at 1-877-467-4289 for further assistance.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Wouldn’t Recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t recommend this tv to anyone. I thought it would be a great buy just because it’s a Fire TV but no. After less than 2 years it has started going to black screen but audio still on. The screen use to freeze constantly and that started happening early on. It’s like the audio was still playing but the screen would freeze at random times. Also the audio and picture timing wouldn't be in sync. And it wasn't my internet because all my other TVs never did this. I bought it at a great price but now I see why.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Henndrix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Henndrix like what he purchased that day with his money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works great. No issues. Great deal on Black Friday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on tv plus I got a free echo. It shows great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product i highly recommended it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love to purchase this tv again, its a great tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesaver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my grandbabies affordable quality product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic deal will purchase two more professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good purchase. I found it in opened boxes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dalene Cantrell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Pleased With It...Just The Size We Were Needing..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insignia Fire TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works great. Connnecting Wi-Fi and antenna was easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it seems to be a good tv...cant fully review

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Blurry and fuzzy picture screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had this tv for less than a month and it got blurry and fuzzy picture screen. Had to make an appt for geek squad to fix it. This is my son's tv now he has to wait until July 6 to get it fixed. Not happy at all!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Short lived

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a fine unit for over a year, but at 17 months is went black with only sound.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too loud including sleep mode

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too loud and noisy even when using sleep mode. Easy setup tho

    No, I would not recommend this to a friend
  • Cons mentioned:
    Internet connectivity

    Rated 1 out of 5 stars

    Glitchy wifi, bad warranty replacement service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV switches on okay, but WiFi doesn't work - which makes the built in Alexa capability pretty useless unless you connect to ethernet (which works okay). Been waiting 2 weeks for BB to contact me for warranty replacement, no luck as yet.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Internet connectivity

    Rated 2 out of 5 stars

    connections

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice tv, but very hard to connect to internet.. still having problems ...

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi LindaV,

      Thank you for taking the time to review our Insignia™ - 39" Class F20 Series LED HD Smart Fire TV. I understand you found it uncomfortable to use since it is hard to connect to the internet and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia