Customer Ratings & Reviews
- Model:
- NS-39F201NA23
- SKU:
- 6492955
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers value the 39" Class F20 Series LED HD Smart Fire TV for its excellent picture quality, ease of use, and affordable price. Many appreciate the smart TV functionality and the wide selection of apps available. While some users experienced issues with the remote control and internet connectivity, the positive feedback on picture quality and ease of setup outweighs these concerns. The size is also frequently praised as suitable for various living spaces.
This summary was generated by AI based on customer reviews.
disappointed in the streaming capability
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.did not seem to take all my streaming apps entries and there is no way to erase and start over again.
No, I would not recommend this to a friendMeh
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it and was doing good for a few months but lately it has been lagging and the sound doesn’t match the picture. It’s on every streaming app. Paramount, netflix, prime, youtube…etc No, it’s not the wifi. How do I know? Because I’m not ignorant. You can unplug it and it fixes the problem momentarily.
No, I would not recommend this to a friendPicture is nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a nice tv but I have to restart it everytime to get the channel guide to some free applications.
I would recommend this to a friendIts ok just hate it turns off alot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cant find where to turn off power saver it turns off when i go to the restroom..r
No, I would not recommend this to a friendAvoid thus Amazon product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing wrong with Best Buy. The TV is annoying because it’s made by Amazon. I have to click on several buttons to get to the internet and log into my cable account.. It’s hard to navigate and terrible for channel surfing. I liked the old way better when all I had to do was turn on the TV and I was ready to watch my favorite show.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello TVman,
I personally would like to apologize for the experience you have been through with our Insignia™ - 39" Class F20 Series LED HD Smart Fire TV. I know it can be dissatisfying that its not working as expected. We do have non smart TV, where you can connect an antenna to watch free over-the-air broadcasts from local channels. If you need further assistance, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Tv not that great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Periodically the TV looses its Wi-Fi connection and you have to log back in .
No, I would not recommend this to a friendStreaming TV Voice delay
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When streaming TV, The Voice doesn’t match the video all the time
I would recommend this to a friendInsignia TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The lfevofvthis TV is about 6 months and then it begins to fail. We got another one and it did the samev
No, I would not recommend this to a friendBad tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound keeps going out and sometimes doesn’t like to turn on
No, I would not recommend this to a friendSlow
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow- you get what you pay for. Apps Are slow and if you have a little extra funds, get the better tv. This tv was for a 6 year old and they noticed how slow it was.
No, I would not recommend this to a friendGreat value not size listed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value however the tv is not the size as listed
No, I would not recommend this to a friend- Cons mentioned:Remote control
No remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No remote, unable to program universal remote. Tv was not prepped for universal remote. No advertised that remote would not be available
No, I would not recommend this to a friend Unhappy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this TV for one year and 6 months and this TV screen just went out. Before that the TV functioned as it supposed to but now I have a totally black screen and can't get it to come back on. It still makes sounds but nothing on the TV screen. Now I'm really worried because I actually bought three of these TVs and wondering how long it's going to be before they go out as well. Unhappy
No, I would not recommend this to a friendWont stay connected to WiFi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this in June and have had trouble ever since. The tv will not stay connected to my Wi-Fi I have called my internet provider and they were to help. But its dropping the connection again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 39" Class F20 Series LED HD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support
Bad tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible tv , gets stuck no help, have to restart multiple times
No, I would not recommend this to a friendHorrible Quality - Don’t Waste Your Money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV in May 2023, it is now November 2024 and the TV is dead. No power, won’t turn on! I’ve never had a TV o my last a year and a half. Beyond disappointing. Do not buy this brand.
No, I would not recommend this to a friendBlack screen
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV May 12, 2023 and it went out already. The screen is black, but I can still hear sound.
No, I would not recommend this to a friendWorst TV ever!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst television ever! I have never ever owned a television where I held my breath every time I turned it on, wondering whether I would see anything. Or had a TV that, once on, would randomly turn off and display a black screen that says "Loading . . ." I've tried all all the suggested fixes and nothing works! About to throw it away - and it's only 6 months old.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello VirginiaK,
We're very sorry to read you are experiencing this issue with one of our products. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
https://www.insigniaproducts.com/support
BAD PRODUCT
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THIS TV OR ANY INSIGNIA TV. This unit failed after a year. No support from Best Buy. They consider these disposable items. Starting to question Best Buy customer service.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv kept shutting off & after reading numerous complaints, I found it's caused by the sleep timer that you can't turn off. I've called customer service twice & even after updating (The supposed fix), I'm still not able to turn it off. I also had to purchase a separate USB in order to have enough room to download some of the apps I wanted.
No, I would not recommend this to a friend