Customer Ratings & Reviews
- Model:
- NS-39F201NA23
- SKU:
- 6492955
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers value the 39" Class F20 Series LED HD Smart Fire TV for its excellent picture quality, ease of use, and affordable price. Many appreciate the smart TV functionality and the wide selection of apps available. While some users experienced issues with the remote control and internet connectivity, the positive feedback on picture quality and ease of setup outweighs these concerns. The size is also frequently praised as suitable for various living spaces.
This summary was generated by AI based on customer reviews.
Not worth it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv itself sucks..have had it only 4 months and has been giving me trpyble from the begining.
No, I would not recommend this to a friend- Cons mentioned:Remote control
No remote
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No remote or legs came with the tv very disappointed
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi IsaacO,
Thanks for taking the time and effort to leave a review with our Insignia™ - 39" Class F20 Series LED HD Smart Fire TV. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. If your product is still within the return and exchange period, you may contact your retailer to have the product replaced or request to send the parts to your location.
We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
DO NOT RECOMMEND
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Search well before purchasing. It’s not worth it. It stopped working after 3 months using it. The screen just went black without any reason at all. We never dropped. It’s attached to the wall. After that happened I went to do research and found LOADS of people with the same problem. Don’t waste your money.
No, I would not recommend this to a friendI got two lemons
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.T v broke after three months. Under insignia warranty so it was replaced with a new one. I have had the new one for about three weeks And it is having some serious lagging issues.
No, I would not recommend this to a friendNot enough ports.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy. We have two TVs but this one has onlyi 2 HDMI ports. I am partially deaf and can only use TVEars, which now have no Audio Out port to use. Also, 1 show (!) only comes out in Spanish. Best Buy charges $200 bucks for a geek squad guy to properly install it. Ouch! I would trade it back in, if I could. R. Miller
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .On the HDMI port question, please note that this TV includes 3 HDMI ports. If you need any assistance connecting HDMI devices or with other questions please contact Insignia Customer Support at 1-877-467-4289.
Terrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always blinks will stay on for a little while and go off and come back on
No, I would not recommend this to a friendInsignia™ - 39" Class F20 Series LED H
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv in Dec 2022. It stopped working in April 2024! I figured it would have lasted longer only lasted a year and a half!! NO I DO NOT RECOMMEND THIS TV
No, I would not recommend this to a friendLasted a year!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv broke in one year. Picture keeps going black. It was a decent tv. However, I expected it to last longer than a year.
No, I would not recommend this to a friendalmost fell in love
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved so much about this tv right up until it started having audio issues. The words being spoken didn't sync with the audio. Didn't happen every day but about every 3 days. Other than that, I loved the tv
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JoyceC,
Hearing your feedback is important to us. It is to make sure that we can continue to improve the quality of our product. If there is anything that we can assist you with, please contact us at 1-877-467-4289 for further assistance.
Insignia Support
Lea
https://www.insigniaproducts.com/
Don’t do it!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible! Will not stay connected to WiFi for over 1 minute, even though modem is inches away from the TV. Don’t waste your time buying this TV
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AnaVL,
Don’t buy
Insignia™ - 75" Class F30 Series LED 4K UHD Smart Fire TV @ BestBuy
Thank you for writing a review about our Insignia™ - 75" Class F30 Series LED 4K UHD Smart Fire TV. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Support
Marites
www.Insigniaproduct
Terrible tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of my worst choices. Terrible compatibility. Ok resolution. Can't find anything useful in the settings menu. Don't waste your money
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi KevinA. Thank you for writing a review about our Insignia Smart Fire TV. I apologize that this tv is terrible in compatibility and cannot find useful in menu settings. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.insigniaproducts.com
NOT THIS ONE SPEND ALITTEL MORE AND GET MORE QUALI
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im NOT HAPPY WITH THIS ONE JUST DOSEN'T HAVE THE TECHNOLOGY I WAS LOOKING FOR TV TURNS OFF FROM TIME TOO TIME JUST DOSEN'T BRING IN REGULAR TV CHANNELS WELL
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi GREATTV,
Thanks for taking the time and effort to leave a review with our Insignia™ - 39" Class F20 Series LED HD Smart Fire TV. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
sudden stop
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 18 months, the picture suddenly stopped working and only the sound remained!!
No, I would not recommend this to a friendUploading software problem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t upload the software. Installed to Wi-Fi and tried several time but didn’t able to upload the software
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 39" Class F20 Series LED HD Smart Fire TV! We understand that you're having trouble uploading the software for your fire TV. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your fire TV.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
dont waste your money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.tv does not turn on. i'll return to the store on December 26. i bought as a Christmas gift to my mom
No, I would not recommend this to a friendWorst purchase of my life and it was a birthday gi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was purchased and missing stand, screws, couldn’t be set up do to screen locked
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Thank you for your review.
Don’t buy it!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 3 months.Very disappointed with this product and really surprised.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Unhappycustomer,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Insignia Support,
Renee
Broken
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I get the TV, broken on the screen. I return the TV.
No, I would not recommend this to a friendVery very bad tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sooooooo bad very bad experience tv didn’t turn on
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Nael,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Insignia Support,
Renee
Horrible tv brand cheap turned off by its self
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv turned on and off horrible tv brand horrible turns off by its self
No, I would not recommend this to a friend