Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $1,199.99
Clearance
The comparable value price is $3,999.00

Customer reviews

Rating 4.6 out of 5 stars with 990 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the 3D Zero Gravity Full Body Massage Chair for its massage quality, overall performance, and comfort. Many find the price to be reasonable and appreciate features like Bluetooth and zero gravity. Some customers mention the chair's size and weight as potential drawbacks, while others have concerns about the warranty and remote control functionality. A few customers reported issues with assembly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 990 reviews
  • Pros mentioned:
    Price
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Needing Relaxation?

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this massaging chair and I must say, I am quite impressed with it. The chair itself is quite heavy, requiring two people to bring it inside. Easy set up, plug and play. Once ready to use, I was pleasantly surprised by the various massage features, particularly the deep tissue massage. Overall, I am satisfied with my purchase and the price. I highly recommend this massaging chair to anyone in need of a little relaxation in their life.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality, Price

    Rated 5 out of 5 stars

    Double treats with Best Buy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Double Treats as Christmas gift that surprises my wife and excitement it brought to the family right a way, She enjoy this every time and even after work. This serve as stress relief and relaxation after whole day of pressure at work and everyone’s enjoying it. Good investment and best buy for low price at great deal the product can do. Happy customer here!

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality, Price

    Rated 5 out of 5 stars

    Good quality with this good price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive ! I love it, actually everyone loves it in my family .this is my second one,but the price is so good, only 1/5 amount of the old one, and works great, easy to install and setup. Delivery guys are very helpful and professional. Anyhow, highly recommend it

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    We love the Insignia 3D Massage Chair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like this massage chair. It has several features that we like to use. It does take up a lot of space, but we love using it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Sounds like the chair is a hit despite its size—glad you’re enjoying all the features. Thanks for the thoughtful review!
      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfort, Massage quality

    Rated 5 out of 5 stars

    Massage Chair

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chair is amazing and as powerful of massage as you want! I use it daily. It makes a difference in comfort and my health. Start with shorter sessions and less intensity until your body gets used to it. Highly recommend!!!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your fantastic review, HomeAloneDVD! We're thrilled to hear that you're enjoying your Insignia™ 3D Zero Gravity Full Body Massage Chair and that it's making a positive difference in your comfort and health. Your advice on starting with shorter sessions and less intensity is very helpful for new users.

      If you have any other questions or need assistance, feel free to reach out. Enjoy your daily massages! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 4 out of 5 stars

    Although I gave it 4 stars, I would buy it again.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent zero gravity. Various massage variations. Some better than other. Faux leather feels very comfortable. Love the heated back. Speakers could (and should) sound better for a chair of this level.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of the Insignia™ 3D Zero Gravity Full Body Massage Chair! We're delighted to hear that you enjoyed the zero gravity feature, various massage options, and the comfortable faux leather. It's great to know that the heated back is a favorite of yours. We appreciate your feedback on the speakers and will take it into consideration for future improvements. Your insights are valuable and help us enhance our products. If you have any further comments or need assistance, please feel free to reach out. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great chair, hard to move.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chair seems to be great. Massages are out of this world. Extremely hard to move even with two big guys and forearm straps. Could barely get it up the stairs. 2 grab handles built into the backside would help immeasurably.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that you are enjoying the chair and its exceptional massage features. We understand the difficulty you experienced in moving it and appreciate your suggestion about adding grab handles. Your input is valuable to us as we strive to improve our products. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Bluetooth, Massage quality

    Rated 5 out of 5 stars

    Awesome price great chair

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had the chair about a month. I have yet to use every preset massages but the ones i have used are great. Love the save feature to recall my favorite settings. Has bluetooth to listen to music or hear tv shows while enjoying the chair.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, LorenS! We're thrilled to hear that you're enjoying the massage chair and its features, especially the save function and Bluetooth capability. Your satisfaction is important to us, and we appreciate your feedback! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfort, Massage quality

    Rated 5 out of 5 stars

    worth it :)

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3D massage is good. From neck to feet. Comfortable chair. So cool. Happy customer here. No problems in fitting in our main door. Its heavy but it is understandable. I was able to fit it with the assistance if my wife. All of us are happy :)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Don’t wait

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every always says, It would be great to get a massage chair. But seem to put it off. Don’t after a long day its a good way to loosen the back after sitting at a computer or doing yard work. Overall the chair works well, but if your under over 6’3”. I’m about 6’4” and it misses my calfs but overall a great chair.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome Chair....

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my husband for Christmas. They had it for Black Friday for 1500 bucks and i couldnt push the put in cart fast enough. Its truly heaven in a chair. Its everything that it says and way more. If your looking for a chair with loads of options this is 100% it. BEST gift ive ever purchased. I read reviews before i purchase and by far they were right on point. Do NOT try to install yourself it didnt look easy and its BIG so standard doors are tight ao keep that in mind. Totally glad i bit the bullet since its now 4,000.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    A purchase you will not regret

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the price. This is a purchase you will not Make sure you measure your doorway and the location and where you’re going to put the chair before purchasing. We had to take the front door off of our apartment just to get the chair in and it did not fit in the elevator.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Massage quality

    Rated 5 out of 5 stars

    Soothing and relqxing

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a wonderful addition in the luxuries in my life. It's smooth and soothing. I makes you lighter as a feather. Full body massage, foot and calves massage are wonderful. Choice of music via Bluetooth is an addition to your comfort while javinassage. You just have to put the times on and close you r eyes to feel like heavens. I love it and highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Massage quality

    Rated 5 out of 5 stars

    great chair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very comfortable chair. I love it. it gives the best massages ever!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That sounds like the ultimate relaxation setup, Sifan! We’re so glad the chair is living up to the hype and giving you those top-tier massages.

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Worth every penny if it holds up!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a great deal for black friday on this massage chair. I have been wanting one for years and finaliy pulled the trigger. I’m 5’10” around 285 and i fit just fine in the chair. I was worried it would be for “smaller” people since i had to order it without being able to see one or sit in it. I have a lot of back trouble and this thing is a godsend! I suffer from extreme back tension and ive tried about every other option from muscle relaxers, PT, chiropractors and the kids rubbing my back, etc. Each gives short term relief but the pain always returns. I use this chair daily for approximately an hour and i feel better than i have in years! It has a good range of presets to get you started as well as a manual mode. You can customize and save individual profiles if you prefer that. ONE THING TO NOTE. You need wide doors. Even at a 36” door i had to unbox the chair to get it inside. It might be worth paying extra to have it delivered and set up. I chose to have it delivered only. I had to move it around the back of my house and unbox it to get it inside with my sons help. Delivery didn’t include moving it inside except for the garage. Even unboxed it won’t fit through narrower interior doors. Keep that in mind if you intend to get one. But if you have a place for it it’s amazing! Now i can get a massage whenever i want and it never gets tired!

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality, Price

    Rated 5 out of 5 stars

    Love this chair !!!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Massage chair. I tried and used some other massage chairs as well, but the quality of this product is not comparable to those osaki and other brands. This is a perfect value for the money. My wife,parents and our whole family love this. We own this from a couple months now, but everytime I use this, i feel so relaxed. Few of my friends also tried this and they too are in Love with this. Just wait for the right price and deal.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Don't Question yourself, Just BUY IT

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my husband for Christmas and he absolutely loves it. Its So comfy and cozy. It feels like you're floating. The adjustments and personalizations make sit even better. You can create your own profile on the remote. It detects your body and massages according to your height and structure. Seriously a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Great Value, Many Nice Features and Super Quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent chair, very nice quality. Features at this price was a steal. Love this chair. Many options but also easy just to select from 20 massages using defaults for each. Excellen tpeakers and paired easily with my phone or MP3 player. Logical controls, well designed.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best purchase ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever! This chair is wonderful for people with back, neck, and leg issues.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Massage quality

    Rated 5 out of 5 stars

    Love it!!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best massage chair! I always look forward coming home to this after a long day at work. 3D whole body massage plus bluetooth music is perfect! I would definitely recommend this.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi LemuelS! It's fantastic to hear that you're loving your Insignia™ 3D Zero Gravity Full Body Massage Chair. It sounds like the perfect way to unwind after a long day at work, especially with the 3D whole body massage and Bluetooth music. Thanks for the glowing recommendation! Patricia | Insignia Support BBY-ExBrand_Insignia

Sponsored