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Customer Ratings & Reviews

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$1,199.99
Save $2,799.01
Comp. Value: $3,999.00

Customer reviews

Rating 4.6 out of 5 stars with 991 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the 3D Zero Gravity Full Body Massage Chair for its massage quality, overall performance, and comfort. Many find the price to be reasonable and appreciate features like Bluetooth and zero gravity. Some customers mention the chair's size and weight as potential drawbacks, while others have concerns about the warranty and remote control functionality. A few customers reported issues with assembly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 991 reviews
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    You won't regret buying!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chair is great and has a beautiful design that looks perfect in my living room, it fits me because I'm thin and my husband who is stronger and bigger. It has several levels of massage types that anyone can easily program. I highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Living Room Spa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair turned my living room into a daily spa and melts away my back and leg pain after work.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Message Chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an amazing chair, we have been ising it everyday since christmas. Our family loves it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      It's wonderful to hear that your family is enjoying the Insignia™ 3D Zero Gravity Full Body Massage Chair and using it every day since Christmas! It sounds like it's been a fantastic addition to your home. If you have any other questions or need further assistance, feel free to ask! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is amazing. So many setting options. Inhave fallen asleep several times using it

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful feedback! We're delighted to hear that you're enjoying the chair and finding the various settings useful. It's great to know that it's so comfortable that you've even fallen asleep in it! We appreciate your support and hope you continue to enjoy your chair.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Best chair ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, so I never write reviews. But, I am sitting in the chair right now and it is amazing! We had another Brookstone chair for a long time that we liked, and it was smaller and more basic. This has been an amazing upgrade! I was originally skeptical of the air bags and how good they were, but they squeeze very well and the pressure is perfect. The foot roller is awesome- just right. We wanted a chair that did feet while other areas and it is so good. There are so many choices for programs and I have been trying different ones. But after having it for two months, I still have not tried them all! I use this chair almost every day to help with body pain. I am a 50 year old man who is very active with basketball, hockey, and working out. This chair is a lifesaver for me and my wife and daughters. Don’t hesitate….. just buy it. You will be happy!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Nice, So Far. Time and Use Will Tell.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an early Christmas present for my old body. The sale price was right and it has all the basic massage points covered. Unfortunately, not all points as well as I would prefer. I would prefer more for the legs and feet. It is a heavy chair and it is quite comfortable. Since I just started using it, it is impossible to comment on its durability and the longevity of the mechanics. Time and use will tell.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    I am happy I kept the chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this chair. It works out all the stress in my body. I sit and go through 3-4 massages each day. Well worth the spend. My only complaint is the chair could not fit upstairs because it’s too wide so it sits in my family room,

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Little Slice of Heaven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent massage chair! With so many options and preprogrammed massage types, it is easy to slip right in, ease the stresses of the day, and get relief following a long day at the office. I love the heat option, and look forward to this little slice of heaven every night. So far, SO excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Massage chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair it’s wroth every penny a must have Best Buy have the best deals

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are thrilled to hear that you find the chair worth every penny and consider it a must-have. It's great to know that you appreciate the deals at Best Buy. Your comments help us understand where we can make enhancements to better serve you. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Insignia 3D zero gravity massage chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for parents who can’t find time to go out for spa massage . Great massage chair. Worth the $$$

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We're delighted to hear that you find the Insignia™ 3D Zero Gravity Full Body Massage Chair perfect for parents who can't find time to go out for a spa massage. It's wonderful to know that you think it's a great massage chair and worth the investment. If you have any questions or need further assistance, feel free to reach out. Enjoy your relaxation time! BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal on a great chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair at an even better price. My husband has back problems so I thought this might help, he loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great chair!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this at the outlet store and have no complaints. The price was a steal. We absolutely love the chair and look forward to years of massages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Chair!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No Regrets here! Say goodbye too sore muscles! You will need to remove your door and jamb to get it inside.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Massage chair

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best chair ever!! My mom loves it! It helps with her pain in the back and bottom end.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you! We're glad the Insignia™ 3D Zero Gravity Full Body Massage Chair is providing relief for your mom. We appreciate your business! If you have any other questions or need further assistance, feel free to ask! - Mae | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Chair.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Use it everyday. Great price.can’t ask for better

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful review! We're thrilled to hear that you find the Insignia™ 3D Zero Gravity Full Body Massage Chair amazing and that you use it every day. It's great to know that you're satisfied with the price and the product's performance. Your satisfaction is our top priority, and we're delighted that you can't ask for better.

      If you have any questions or need further assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Great Massage Chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This massage chair is great for the price if it's on sale, so relaxing when using it, 20-minute massage can put you feel asleep!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi ChristianN,

      Thank you for your fantastic review! We’re thrilled to hear that you’re enjoying the Insignia™ 3D Zero Gravity Full Body Massage Chair. It’s wonderful to know that it’s providing such a relaxing experience and even helping you fall asleep during those 20-minute massages. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Awesome chair!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After it arrived, i realised it wouldnt fit through our bedroom door but, their was a detailed review on here on how to remove the necessary pieces. After moving it in and setting it up. Its very comfortable and relieves any pain.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Overall performance

    Rated 5 out of 5 stars

    Massage chair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and works as expected, highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok Chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an OK massage chair. It has a lot of features but shop around

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for the feedback, JoeT! We're glad you found the chair feature-rich. We appreciate your honesty and hope it continues to provide relaxation!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my husband, but one I used it, there was no possibility that it was going anywhere! We both sleep better and the pain that radiated from my left shoulder up my neck is gone!

    I would recommend this to a friend
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