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Customer reviews

Rating 4.6 out of 5 stars with 991 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the 3D Zero Gravity Full Body Massage Chair for its massage quality, overall performance, and comfort. Many find the price to be reasonable and appreciate features like Bluetooth and zero gravity. Some customers mention the chair's size and weight as potential drawbacks, while others have concerns about the warranty and remote control functionality. A few customers reported issues with assembly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 991 reviews
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Excellent buy with great acquisition experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent massage chair delivered quality and value with continued outstanding acquisition experience provided by Manny R. of Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Loosening up the tin man

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with this massage chair is nothing short of life changing in terms of the daily aches and pains that make going through each day challenging. This massage chair successfully loosens me up so that I don't feel like the tin man for the rest of the day. We like it very much.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    True R&R

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is the truth, first of all I’m a 6ftr and this chair swallows you up, like your in a cocoon being pampered. It’s a must at an affordable price. You can’t go wrong..it really gets the job done, especially when you’re on your feet all day, take a load off and get in this chair.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Insignia™ - 3D Massage Chair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not new to massage chairs and this is one of the best I've experienced. The Best Buy experience, from online purchase through final delivery was excellent. Delivered on time with an excellent crew. The chair has performed very well.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Best Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchase i ever had. No regrets and feels great to the the your whole body. Item is solid.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback on the Insignia™ - 6.7 Cu. Ft. Electric Dryer. We're glad to hear that it gets the job done for you and appreciate your insight regarding the occasional issue with dryness.

      Your comments are valuable to us, and we encourage you to explore the dryer’s sensor settings to see if adjustments can help improve the performance. If you have any further questions or need assistance, please don't hesitate to reach out. - Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Best chair ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just want to say that this is the best gift I ever got for myself I use it everyday before work after work while I watch sports you should buy one of this insignia chair before you die!!!!!lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny and then some!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this chair for over a year now (purchased May 2023 for $1,599.99). It has been worth every penny so far. The different modes and functions are wonderful for recovery after an active day or from a work day sitting at the computer at the office. My friends and family love this chair as well. My favorite features are the bottom of foot rollers, the arm airbags, and the shoulder airbags. My only gripe is that it cannot reach up high on my neck, but that is a small sacrifice for every other benefit that this chair brings.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Great chair to own!!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it massages you from head to toes.. I definitely recommend them to everyone!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much for your fantastic review of the Insignia™ 3D Zero Gravity Full Body Massage Chair! We're thrilled to hear that you're enjoying the head-to-toe massage experience. Your recommendation means a lot to us and will surely help others looking for a great massage chair. Enjoy your relaxation time! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Great gift for the wifey

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Would buy 10x over. Best Buy customer service sucked and cancelled the delivery the day of when scheduled it weeks in advance, but the chair. Perfection.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The gift that keeps on giving

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is a Christmas present for my husband and I. It has become a family present. This chair is amazing! We use it daily, often twice a day! We would highly recommend this chair. It’s fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Loving this message chair.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks Best Buy & Insignia, this massage chair has become one of our family member. After all my stress day at work and continuous travel, I’ll be eager to reach home to relax on this chair.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Massage chair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and amazing massage chair we very happy to have this massage chair

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect Chair!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop reading the great reviewd and just buy it!!!! THE BEST CHAIR EVER!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi DMac,

      Thank you for your enthusiastic review of our Insignia™ 3D Zero Gravity Full Body Massage Chair! We're thrilled to hear that you consider it the best chair ever. Your excitement and satisfaction mean a lot to us. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Insignia 3D zero gravity massager chair

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I feel tired of everyday works, I always seat on my useful, defendable and relaxing “Insignia” 3D zero gravity massager chair

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your positive feedback on the Insignia™ - 3D Zero Gravity Full Body Massage Chair - Black. We’re delighted to hear that you find our massage chair useful, dependable, and relaxing. It’s great to know that it provides you with comfort and relaxation after a tiring day.

      Your satisfaction is our top priority and your feedback helps us improve our products and services. Thank you for choosing Insignia! |Angelica| Insignia Support| https://www.bestbuy.com/site/insignia-3d-zero-gravity-full-body-massage-chair-black/6463071.p?skuId=6463071 BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    relax

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the massage chair that I am there 5 times a week

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful feedback! We're delighted to hear that you love the massage chair so much that you're using it five times a week. Your satisfaction is our top priority, and we're thrilled to know our product is enhancing your relaxation and comfort.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Rogelio’s massage chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very affordable and excellent massage chair. I love all the different massage settings it has on it I use it twice a day there must be at least 15 to 20 different settings on there for massages.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Insigna zero gravity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The family love it. We use it every single day. Highly recommended.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are thrilled to hear that your family loves the product and uses it every single day. Your high recommendation means a lot to us, and we are glad to know that it has become a valuable part of your daily routine. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Total therapeutic relaxing massage!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful, glorious and so relaxing. This 3D Insignia massage chair reaches practically every corner of my body. I’m 6’ 3”, 190 lbs, my wife is 5’ 2”, 105 lbs, we both absolutely love this!

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 4 out of 5 stars

    Great Bargain!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great massage chair and really do the job. I would compare this to a $4,500 chair, which I tried before buying this without any trail. I'm pleased with this purchase , but I will comeback in few months to share more hands on experience

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Amazing Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally beneficial dor the whole family! The chair provides a full body massage that is customizable from the initial scans that it does. Ive fallen asleep in it more than once and woken to the feeling of a renewed body!

    I would recommend this to a friend