Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 991 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the 3D Zero Gravity Full Body Massage Chair for its massage quality, overall performance, and comfort. Many find the price to be reasonable and appreciate features like Bluetooth and zero gravity. Some customers mention the chair's size and weight as potential drawbacks, while others have concerns about the warranty and remote control functionality. A few customers reported issues with assembly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 991 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Fantastic chair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great massage chair for the money. Really helps at the end of the long day.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Paul,

      Thank you for your review! We're thrilled to hear that the Insignia™ 3D Zero Gravity Full Body Massage Chair is providing great value and helping you relax at the end of a long day. It's wonderful to know that you're enjoying its benefits.

      If you have any questions or need further assistance, feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Love

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love all the different settings and details. From a more relaxing massage to a deep tissue massage. Love being able to use heat when needed or wanted. Built in speakers help intensify the relaxing experience.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Massage chair

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my massage chair. All my family that visit fight for it. The pressure is right and the level of massages available are great. Highly recommend. Might get for parents for Christmas.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    So far we are loving it .

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are using this from last month and its great value for money

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are glad to hear that you find the product to be great value for money and that it has been serving you well over the past month. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mchair

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this chair and use it daily! Best purchase I’ve ever made

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're thrilled to hear that you love the Insignia™ 3D Zero Gravity Full Body Massage Chair and use it daily. It's wonderful to know that it's the best purchase you've ever made. If you have any other comments or need assistance, feel free to reach out. Enjoy your daily relaxation! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never knew what I was missing. This is a great purchase. It didn’t break the bank but yet performs excellent. After a long day it is a welcome addition to the evening.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Worth every penny

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have loved having this chair. Its relaxing and allows us to step away for even 20 minutes of time to ourselves. This was an investment into oursleves that was certainly worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Chair

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this chair. I regret not buying it before. I enjoy massages every day

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi MirnesM,

      Thank you so much for your fantastic review! We're delighted to hear that you love your Insignia™ 3D Zero Gravity Full Body Massage Chair and that it's become a part of your daily routine. It's wonderful to know that you're enjoying the massages every day and that the chair has exceeded your expectations. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Perfect Gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bougjt this as a present for my sister, i have the same one but tje previous model and whenever her family comes over they loved it and it was a no brainer woth the deal.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Mr

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good quality and my wife likes it a lot. I will recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Must buy for someone who has chronic bodyache

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair for the price! Although it is an expensive budget, it is all worth it!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We’re glad to hear that you find the chair to be a great value for the price. It’s wonderful to know that, despite the higher budget, you feel it was worth the investment. Your satisfaction is important to us, and we appreciate your feedback. If you have any further comments or need assistance, please don’t hesitate to reach out. Enjoy your new chair!

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a long day of work. Super relaxing. My Dad uses it everyday.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful review of the Insignia™ 3D Zero Gravity Full Body Massage Chair! We're delighted to hear that you and your dad are enjoying it, especially after a long day of work. It's great to know that it's providing daily relaxation. If you have any further feedback or need assistance, please don't hesitate to reach out. Enjoy the relaxation! Rolf | Insignia Support https://www.bestbuy.com/site/insignia-3d-zero-gravity-full-body-massage-chair-black/6463071.p?skuId=6463071 BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    My chair Lilli...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why didn't I get this sooner... Lilli is what I call her... She hits all the right spots. I use her everyday after work and sometimes just before I go to bed. I would buy this item again!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love it. It’s better than the massage chairs in the mall or nail salon

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      It sounds like you’re absolutely thrilled with your Insignia™ - 3D Zero Gravity Full Body Massage Chair! It’s fantastic to hear that you find it even better than the massage chairs in the mall or nail salon. Thanks for sharing your enthusiastic review, DonnaD! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Great massage chair. Works wonders

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Love our massage chair And it’s capabilities

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Best purchase ever

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole family love this addition to our living room. No regrets

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was Worth the money, Will be buying a second chair soon.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Nice! Thank you for your feedback on the Insignia™ 3D Zero Gravity Full Body Massage Chair! We're thrilled to hear that you found it worth the money and are planning to buy a second one. If you have any other comments or need assistance, feel free to reach out. Enjoy your relaxation! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 4 out of 5 stars

    Great chair

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been wanting a massage chair for a long time and couldn't pass this one up with the black Friday price. The chair does a great job on your back and really gets out the nots and helps relieve sore muscles from sitting all day working. Took off 1 star because it really doesn't do much on the calves.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Best Buy Employee

    Rated 5 out of 5 stars

    Love This Chair!

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this massage chair almost everyday and I can say when this is on sale it is worth every penny. This goes on sale pretty often so I would get yourself one when the opportunity arrives.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 4 out of 5 stars

    Better life through tech

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another perfect example of how tech has enhanced our lives as humans for the better.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your comment. We completely agree that technology has significantly improved our lives in many ways. It's always exciting to see how innovations continue to make our daily tasks easier and more efficient. Keith | Insignia Support BBY-ExBrand_Insignia