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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 979 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 3D Zero Gravity Full Body Massage Chair for its full-body massage, comfort, relaxation, and Bluetooth speakers. They appreciate the chair's ability to provide a relaxing and comfortable massage experience, with many users highlighting its effectiveness in relieving stress and muscle tension. The chair's zero gravity feature and daily usability are also well-received, with customers praising its convenience and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 979 reviews
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    MS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG …. I love this chair … I work in an ER and it is so relaxing after a long 12 hour shift … also … my family member is trying in long distance bike riding and uses it daily after long hard rides … GET ONE NOW!!!

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    None

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product help my families got tired out of all muscle

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of the Insignia™ 3D Zero Gravity Full Body Massage Chair! We're thrilled to hear that it has been very helpful for your family in relieving muscle fatigue. If you have any further questions or need assistance, please don't hesitate to reach out. Enjoy the relaxation, DatN! --Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Great chair for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair for the price has a lot of options. Bit bulky for an apartment.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are glad to hear that you find the chair to be a great value with many options. We understand that it may be a bit bulky for an apartment. Your insights are valuable to us as we strive to improve our products.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Enjoy luxury buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Welcome to luxury this massage chair is next-level if you looking for an excellent massage chair this is it satisfaction approve with a unbelievable price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it on sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is definitely not worth $4,000 but Best buy is known to put it on sale for as low as $1,200, at $1,200 this is definitely a good chair. While many people praise it for its customization I actually wish it was a little more customizable for instance you can set the intensity of the air pressure but not for individual zones. High air pressure on the arms feels good but high air pressure at the feet with the rollers on can actually hurt. I have seen some people complain that the neck area is not powerful enough but I have found if you remove the back pad the massage becomes way more intense and even though it's not recommended it is designed for it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Insignia 3D Zero gravity full Body massage

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the massage chair to my husband, he really loved it he use it everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new insignia massage chair

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unsure of spending that much money on a massage chair,but I have to say I love my chair it is wonderful. I can say my whole family loves it too and want to get one also. Such a great purchase

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for sharing your experience! We're delighted to hear that you and your family are enjoying the Insignia™ 3D Zero Gravity Full Body Massage Chair. It's wonderful to know that it has been a great purchase and worth the investment. If you have any other feedback or need assistance, feel free to reach out! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    A very good investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This massage chair was the perfect gift for my wife, I & she really enjoy the comfort & relaxation from this wonderful chair it was above my expectations.

    I would recommend this to a friend
  • Cons mentioned:
    Rollers

    Rated 4 out of 5 stars

    Sciatic relief fir an affordable price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More likes than dislikes. Only thing I would improve would be to add more padding. The rollers are a little hard and can be painful. I place a pillow between me and the chair and it’s just right for me.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Great chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice chair more powerful than most but might not be strong enough for some. Takes up a lot of room but worth the massage. The chair speakers are quite good forwhat they are just lacking bass.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its sitting in my living room and Ive used it almost every night since it arrived. It helps me relax after a long day at work. Family members love it too.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole family including in-laws enjoy using this chair. it is relaxing, therapeutic and before you know it will rock you to sleep.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Massage chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this chair for the price was unbelievable that’s why I bought it it was adorable for me to have bought it in payments paid it off now enjoying it even more .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great chair

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing chair i use it daily bought due to bad back and neck from a car accident and was tired of paying over $100 every few days for a massage this has been great

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience! We are thrilled to hear that the chair has been a great help for your back and neck issues, especially after your car accident. It's wonderful to know that it has provided you with the relief you needed and saved you from frequent massage expenses. Your feedback is greatly appreciated.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love this chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this chair . It is so comfortable and relaxing that my husband falls asleep during every single session lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cuality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!! My husband love it!!!!! Its been using it all the time!!!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, DaynerisS, for the lovely feedback. We’re thrilled to hear your husband enjoys the massage chair and that it's become such a well-loved part of your routine. We appreciate you choosing Insignia for your comfort needs. Tine | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Relaxing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably one of the best investments I’ve made literally from head to toe lol. Great price for the black Friday sale as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bang for Buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I had been looking for a massage chair for awhile now. We stubbled upon the insignia on a Black Friday deal. It was Well worth the money. The massages this chair gives are amazing. I would definitely buy another. *Note* The packaging is definitely big and heavy. We had to take the chair out of its packaging in our front yard to be able to get in the front door. Will definitely take 2-3 people and a dolly to maneuver off your truck and inside your home.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Insignia Massage Chair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Chair even if its too bulky. I just love everything about it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback on the Insignia™ 3D Zero Gravity Full Body Massage Chair. We're glad to hear that you love the chair overall, despite its size. If you have any other comments or concerns, please feel free to reach out to us. Thank you for choosing Insignia™. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c? BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this massager chair! It's truly a worthwhile investment as daily massages have become a game-changer for our well-being. Its generous size is perfect for tall individuals, adding to the overall comfort. We can't help but sing its praises to friends and co-workers alike! Treat yourself – get yours now and experience the blissful difference!

    I would recommend this to a friend
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