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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 990 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 3D Zero Gravity Full Body Massage Chair for its full-body massage, comfort, relaxation, and Bluetooth speakers. They appreciate the chair's ability to provide a relaxing and comfortable massage experience, with many users highlighting its effectiveness in relieving stress and muscle tension. The chair's zero gravity feature and daily usability are also well-received, with customers praising its convenience and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 990 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A good way to spoil someone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife's Christmas present and she loves it! I would definitely buy this again.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    3D Zero Gravity Insignia Massage Chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. I don't want to miss it. Bought it on sale for $1200. I use it almost every day

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Massage chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best gift i got for Christmas, i get so relaxed on my chair!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quiet Comfort

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my earlier chair with this and very happy witb the decision. My earlier chair although of same price range, used to make too much noise when air pump was in use. This one is so quiet and relaxing that I ofter fell asleep during the massage. With so many massage types and options available, makes it perfect therapy after tiring office day or extensive workout. Loving it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Message chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chair works great. The only complaint I have is the rollers for the calf you cannot feel them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , high intensity levels are really strong in you can handle , the speakers Bluetooth awesome to put relaxing sound, I waited for the special deals and got at a great price ! Look for offers ! Was trying to get extended warranty but only get one yr so far , hope the offer the extended warranty to make it last couple of years at home

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Enough Intensity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this massage chair based on great reviews. Some said they put blanket or towel over the chair because of the rollers pressing up their backs too hard. However, I'm not getting that experience. I really wanted a deep massage. I gave myself several weeks to try out all the features and maxed out the intensity on everything. The feet roller works great to the point that it hurts the bottom of my feet and I had to decrease the intensity. The back rollers on the other hand don't give me the deep massage that I was hoping for and this is what I really want in a massage chair. I don't put any towel or blanket over the massage chair like some reviewers do. The shoulder air inflators also don't do much for me even when I maxed out the intensity. I really want to love this massage chair but I'm disappointed that I don't get the deep massage with any of the 21 presets. I'm wondering if there's some fault to my chair where the intensity is not working properly when it's at maximum level. I tried to get a replacement during my return window but it's out of stock. I don't want to return it because it was a great Black Friday deal. So for me, this massage chair is okay, mediocre when it comes to deep massaging your back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best massage chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love with this massage chair. It’s helped me with my aches and pains. I use it almost daily. I got it at a good price on Black Friday.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're delighted to hear that you're in love with the Insignia™ 3D Zero Gravity Full Body Massage Chair and that it's helping with your aches and pains. It's great to know you're using it almost daily and got it at a good price on Black Friday. If you have any other comments or need assistance, feel free to reach out. Enjoy your relaxation time! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Best way to Relax

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I’ve been missing after an exhausting day!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love the chair from Best Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought in black Friday for 1799, love the chair, but this is the only chair I tried.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Better than expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected for the price. Delivery was smooth and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great massage chair. Got in $1200 - Black Friday

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch this video if your door space is narrow: https://youtu.be/AqFbQS8sVRU?si=N_tp9B0fX684WmGz

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great massage chair

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product comfortable relaxing I give a 20 ⭐️ if I can

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Aweaome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product!! Affordable & very comy. Highly recommended…

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    I LOVE IT!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This massage chair is a Amazing. Thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every buck!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. I’ve done a lot of research before purchasing this and this is worth every dollar spent.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Sunny,

      Thank you for your fantastic review of the Insignia™ 3D Zero Gravity Full Body Massage Chair! We're delighted to hear that you find it a great value and worth every dollar spent after your thorough research. Your feedback is greatly appreciated and helps us continue to provide quality products. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    For Total Relaxation…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally unexpected purchase…I happened to click on the “Deal of Day” and saw it was just for me. Perfect relaxation for all levels of stress relief. I would highly recommend!!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ 3D Zero Gravity Full Body Massage Chair. We are thrilled to hear that it exceeded your expectations and provided the perfect relaxation for your stress relief. We appreciate your recommendation and hope you continue to enjoy the benefits of your new chair. If you have any questions or need assistance in the future, please don't hesitate to reach out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-3d-zero-gravity-full-body-massage-chair-black/6463071.p?skuId=6463071 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    OH YEAAHHHH!!!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I've made in a long time. The only problem I have with the chair is that it doesn't give me a really good calf massage. I would like to know why it didn't have a warranty registration or does best buy already have it registered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New you!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My whole family loves it. Makes our life better and relaxing everyday.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, Mars! We're delighted to hear that your Insignia™ 3D Zero Gravity Full Body Massage Chair is a hit with your whole family. It's wonderful to know that it's making your lives better and more relaxing every day. If you have any favorite features or tips for getting the most out of it, we'd love to hear them. Enjoy your relaxation time! Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great chair for the price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great massage chair, has all the features you need for multiple types of massages. I would highly recommend this chair to anyone. Delicery and setup was amazing. They set it up on 2nd floor for me, no complains.

    I would recommend this to a friend
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