Customer Ratings & Reviews
- Model:
- NS-TWM41WH8A
- SKU:
- 5963916
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the 4.1 Cu. Ft. High Efficiency Top Load Washer's cleaning performance, ease of use, and value for the price. Many appreciate its capacity and size, while also noting that the noise level is acceptable for most users. However, some customers have reported issues with the spin cycle and the washer's overall reliability after a period of use. A few also mentioned challenges with maintaining balance during operation.
This summary was generated by AI based on customer reviews.
Washing machine review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New washing machines are not made for old houses! I had to go to another store to buy an extension drain hose. Nobody was helpful with an explanation on what was needed. Then it leaked.
No, I would not recommend this to a friendInsignia top load washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not satisfied with it. Its noisy when it agitates. Brand new and third one in 4 weeks and still not right.
No, I would not recommend this to a friendDecent budget washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get what you pay for, a budget washer that does what it should. No issues in the first couple months of user
No, I would not recommend this to a friendDoesn’t fill drain
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. Cheap junk. I bought it and only two months after having it and it doesn’t fully drain. I got the warranty and they came out to service it and assured me it was working and draining again well that’s a lie. I did my first load since and it didn’t fully drain once again and my clothes are sitting in puddle of water. Please beware of insignia products. They’re cheap and the techs do lazy work.
No, I would not recommend this to a friendAbsolute trash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute garbage don’t buy. Tech can’t fix it and won’t replace it broke after 8 months
No, I would not recommend this to a friendWasher REVIEW
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and big.. I love you get to choose more washing cycles.
I would recommend this to a friendWasher machine Load
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love this washer machine, It’s great, our whole in our household use it
I would recommend this to a friendNoisy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just got this washer installed and in the first koad I'm thinking about returning it. It's soooo loud! I have a video if it but I can't upload it. I was already disappointed because it doesn't fit the space, but I figure I can handle it because at least doesn't make the noise my dryer was making. But now I don't think I can keep it. The washer is super noisy. I have a video but can't upload it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are truly sorry to hear about your experience with the washer. We understand how disappointing it can be when a product doesn't meet your expectations, especially with the noise and fitting issues. We apologize for any inconvenience this has caused you. Your comments are important to us, and we will use them to improve our products and services. Keith | Insignia Support
BUSSING WASHER!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NICE WASHER, EASY AND SIMPLE TO USE. LOVING MY PURCHASE
I would recommend this to a friendi got a bad one
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had this washer 3 months and just found broken screws in the tub after the last 2 washes and it's not draining correctly. best buy tech came out and said they already had a bunch of returns for the same problem. i returned it and bought a different washer and dryer
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 4.1 Cu. Ft. High Efficiency Top Load Washer - White , we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
www.insigniaproducts.com/support
Leaks. Flooded Laundry Room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Leaks. Flooded my laundry room then after someone came to fix it I noticed after only two washes it’s started leaking again. What a headache this washer has been and I’ve only had it for one month.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer. We appreciate your feedback, as it helps us understand how our products are performing in real-world situations. Your insights are important, and we value your input as we continue to enhance our offerings. Thank you for being a part of our community! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-4-1-cu-ft-high-efficiency-top-load-washer-white/5963916.p?skuId=5963916
Sad Day
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was dented up delivery. I have pictures and am not happy with the appearance of the machine.
No, I would not recommend this to a friendGreat washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the cycle! It diffently separate tour clothes before it start washing
I would recommend this to a friendNot a great first impression
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were able to do 1 load before we started having water leaking out the side and bottom of the machine. One of the water lines got chewed up by the tub somehow and was shooting water everywhere but into the tub. I will be contacting Best Buy to see what my options are but as far as first impressions go I'm not impressed.
No, I would not recommend this to a friendBasura
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst washing machine I have ever bought.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your thoughts on the Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer. We appreciate your feedback, and it's important for us to understand our customers' experiences. Your comments provide valuable insight that can help others in their decision-making process. Thank you for your input! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-4-1-cu-ft-high-efficiency-top-load-washer-white/5963916.p?skuId=5963916
Dissatisfied Customer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There's an issue with washing dripping water when not in use and I have unplugged the washer & it's still dripping water. I'm starting to regret purchase.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Honey,
Thank you for writing a review for our Insignia™ - 4.1 Cu. Ft. High Efficiency Top Load Washer - White, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
A garbage washing machine.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Insignia™ - 4.1 Cu. Ft. 12-Cycle Top-Loading Washer - White. Looks good outside but it is just a dump machine. - It does not really agitate clothes during washing and runs in slow motion. - Rinse cycle only add water and water in the softener dispenser but the agitator never moved. I returned the machine three days later after delivery.
No, I would not recommend this to a friendGreat product, terrible service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.products fine. installation was terrible. to my mistakenly left our warranty packet and instruction manual in the washer, STARTED THE MACHINE, and left. this resulted in shredded wet paper in our brand new washer. it took hours and hours on the phone for someone to even help us out and the end result was a 50$ reimbursement. i will never buy here again
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback regarding the Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer. We're glad to hear that you find the product satisfactory, but we truly value your insights about the installation process and the support you received. Your experience highlights areas where we can enhance our service, and we appreciate you bringing this to our attention. Thank you for choosing Insignia, and we hope your future experiences are more seamless. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-4-1-cu-ft-high-efficiency-top-load-washer-white/5963916.p?skuId=5963916
Not satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A full and thorough inspection should be done on all products for any defects before shipping. I have had this washing machine for less than a month and now water is pouring out of the back. I was told that the drain hose was defective.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 4.1 Cu. Ft. High Efficiency Top Load Washer! We understand that you're having issue with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-
Dents
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The day I received my washer was dent on front of the washer and one side of the washer,I take it those pictures right after I open the box.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RobertoR
Thank you for taking time to write a review our Insignia™ - 4.1 Cu. Ft. High Efficiency Top Load Washer - White. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction.
Dina || Insignia Support || https://www.insigniaproducts.com/
