Customer Ratings & Reviews
- Model:
- NS-TWM41WH8A
- |
- SKU:
- 5963916
Customer reviews
Rating 4.3 out of 5 stars with 6144 reviews
(6,144 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the 4.1 Cu. Ft. High Efficiency Top Load Washer's overall performance, ease of use, normal noise level, good price, large capacity, and suitable size. However, some customers have reported issues with the washer's performance and spin cycle. A few customers have also mentioned that the washer can sometimes become unbalanced. Overall, the washer seems to be well-received, but potential buyers should be aware of the reported issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity, Ease of use, Overall performance
Rated 5 out of 5 stars
Washing Matters
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Larger capacity than our last washer. Easy to operate and very efficient. My wife said it was the best gift i could have gotten her and that's what really matters. Happy wife, Happy life. No more rust is a must. Delivery on time was really fine. Hooked it up before i could fill my coffee cup. Price was right because my finances are tight.
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Rated 5 out of 5 stars
This thing has 1 job...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this bad boy in a pinch because it was on sale. So far, so good. No issues, no complaints, easy to use, is quiet, and it does what it's supposed to do; it cleans my clothes. This thing has 1 job, and it definitely does that job. I'm not ready to fire it yet.
I would recommend this to a friend Rated 4 out of 5 stars
After a year, still going strong
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this washing machine one year ago to replace the Whirlpool we bought in 2003, and so far it’s been pretty great. Lots of options for various load types and temps, huge drum (a bit too deep if you’re under 5’5”—I have to use tongs to grab a sock or two at the bottom sometimes) and gets stuff super clean (though the cycles are long in most instances). My biggest complaint is the machine is very loud. Luckily, our laundry room has a door, but if you don’t or you live in a small space, this will sound like an airplane taking off in your home. Also, the installation needed to have included arrestors for the water pressure. I didn’t even know about these until the huge pressure shifts were causing our entire pipe system to sound like a sledgehammer was hitting it when the water temperature changed from cold to hot. Had to buy them on my own but they were easily to install and saved our plumbing. Wish I’d known about them ahead of time though I feel like Best Buy should have known as well.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi DeniseH, thank you for sharing your detailed review! We're glad to hear that your Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer has been performing well for you over the past year. It's great to know that you're enjoying the variety of options and the large drum, even if it requires a bit of creativity to reach the bottom sometimes!
We appreciate your feedback regarding the noise level and the need for water pressure arrestors. Your insights are valuable and will help us improve our service and product information. If you have any further questions or need assistance, please don't hesitate to reach out.
- Shiela | Insignia Support
- Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer works and looks great. Sized right for the area. Large load capacity.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We are delighted to hear that your washer is performing well and fits perfectly in your space. It's great to know that the large load capacity is meeting your needs. We appreciate your support and look forward to continuing to provide you with high-quality products.
Keith | Insignia Support
- Pros mentioned:Capacity, Price
Rated 4 out of 5 stars
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very reasonably priced. Not to bulky, very spacious.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for sharing your thoughts, JenniferO! It's great to hear that you find the Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer to be reasonably priced and spacious. Its compact design and efficiency make it a practical choice for many households. If you have any questions or need tips on getting the most out of your washer, feel free to ask! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Noise level, Overall performance
Rated 5 out of 5 stars
Nice size washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really like this washer.It's easy to use.Works well.quiet when washing unless it gets off balance.
I would recommend this to a friend - Pros mentioned:Ease of use, Price
Rated 5 out of 5 stars
Great washer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beyond happy with this purchase. Great price. Has so many settings. Easy to use and the tub is huge, so you can wash large comforters.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your fantastic review of the Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer! We're delighted to hear that you're beyond happy with your purchase and that you find it easy to use with its many settings. It's great to know that the large tub is perfect for washing comforters. If you need any assistance or have further feedback, please don't hesitate to reach out. Enjoy your new washer! Rolf | Insignia Support https://www.bestbuy.com/site/insignia-4-1-cu-ft-high-efficiency-top-load-washer-white/5963916.p?skuId=5963916
- Pros mentioned:Noise level, Overall performance
Rated 4 out of 5 stars
Washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from my old washer this was the perfect upgrade, it's bigger more efficient and quieter.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
GREAT WASHER.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In need of washing machine asap. My wife starting looking online. The reviews on this machine were great. The price fit my wallet. Bought it two days ago. My wife loves it, easy to use, gets your clothes. I know it's a little early for a review, but so exited with the over all operation of product.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your early impressions and excitement about your recent purchase!
We're thrilled to hear that the washing machine has met your expectations so far and that your wife loves it. It's great to know that the positive reviews online helped guide your decision, and that the price was within your budget. We understand the importance of needing a reliable appliance quickly, and we're glad that this washing machine fits the bill.
We hope that the machine continues to impress you with its ease of use and effectiveness in getting your clothes clean. If you ever have any questions or need assistance with your washing machine, please feel free to reach out to us. We're here to help!
Thank you for choosing our product, and we appreciate your support. Keith | Insignia Support https://www.bestbuy.com/site/insignia-4-1-cu-ft-high-efficiency-top-load-washer-white/5963916.p?skuId=5963916
- Pros mentioned:Capacity, Ease of use
Rated 5 out of 5 stars
Great washer!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my washer! Easy to use and durable. It’s not huge, but big enough for normal load
I would recommend this to a friend - Pros mentioned:PriceCons mentioned:Washer performance
Rated 4 out of 5 stars
not bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the lowest priced available, but it is working well and seems to be a bit more solid-state than the higher end ones with more bells and whistles. Only concern so far is that things have gotten wrapped around/stuck under the agitator and I had to remove it (a couple of tabs and a screw) to remove the stuck clothes.
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Very quiet
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this 5 months ago. I wash king size sheets and doggie bed covers, large towels and and just works fantastic. Would highly recommend and yes I would certainly buy it again. Thanks BB!!
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance, Price
Rated 5 out of 5 stars
Excellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great load capacity, works efficiently, easy to use and understand, very good price.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's wonderful! We're so glad you're happy with the great load capacity, efficient operation, ease of use, and excellent price of your appliance. Those are all key features, and we're delighted they're meeting your expectations. Thanks for sharing your positive feedback! - Carl | Insignia Products
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Great product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn’t be happier with my purchase of the Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer in white! This washer has truly exceeded my expectations in every way. **Outstanding Cleaning Performance** Every load comes out fresh and impeccably clean, even with tough stains. The high efficiency design not only conserves water and energy but also ensures that clothes are gently yet thoroughly washed. **Spacious and Convenient** With a generous 4.1 cubic feet capacity, it easily handles larger loads, reducing the number of washes I need to do throughout the week. It’s perfect for families or anyone with a busy lifestyle. **User-Friendly and Stylish** The intuitive controls make it a breeze to operate, while its sleek white finish complements any laundry room décor. It’s the perfect blend of modern design and practical functionality. **Energy Efficiency** Knowing that this washer is designed to use less water and energy gives me peace of mind about its environmental impact and helps lower my utility bills. Overall, the Insignia™ washer is a reliable and efficient addition to my home. It’s clear that great care went into its design and performance, and I would highly recommend it to anyone looking for an effective and stylish laundry solution!
I would recommend this to a friend - Cons mentioned:Spin cycle
Rated 4 out of 5 stars
Odd "Efficiency" washer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for the price. This is a "High Efficiency" washer and has peculiarities that are characteristic with these as opposed to normal washers. This takes a really long time, about twice as long to complete compared to the less digital washers I've used in the past. The instructions don't say what all the buttons do, at least for this simpleton. The water level doesn't get high enough for my taste, unless I also push the "Water Plus" button. And did I mention it takes forever to finish? Over an hour for a normal load! Nothing mentioned in the instructions to taylor it to your needs. Also the agitator blades are really small, so all the clothes do is jiggle a little while its soaking. I guess that's good enough. On the plus side, the tub is really big, and will fit a king/queen size quilt, no problem. Would I recommend this? For now yes. It still seems to clean the clothes after a normal wash. I don't know how it does for really soiled laundry. I guess we'll see.
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Dry insignia
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works very well, I love its system. It works great, I love its system. It's super easy to use.
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the matching set. Works great, and the setup was easy
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Rated 5 out of 5 stars
Great product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! It runs very quietly, ring tone is loud enough to hear but not like an alarm clock. The settings permit bulky items, like blankets, to be washed without causing the machine to move around like a 1940s tap-dancer. It is also very user friendly and with the transparent top, my kids love to watch it work.
I would recommend this to a friend Rated 5 out of 5 stars
deep cleaning!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are a family of 5, and let me tell you we abuse our washing machines. our recent was a maytag bravos. we killed it in 2 years. went to best buys website and read reviews. 4000+ reviews! omg inran my first load and i couldnt believe the dirt that came out of my clothes! crazy! i picked up in store and the order was ready in minutes! awsome service and the help loading was much appreciated. Best buy is my go to for appliances
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We are thrilled to hear that our service met your expectations and that you are satisfied with your new washing machine. It's great to know that the reviews helped you make an informed decision and that our in-store pickup and loading assistance were efficient. We look forward to continuing to be your trusted source for appliances. Keith | Insignia Support
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Insignia washer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was in need of a washer and dryer seeing that I had just gotten a new townhouse. I decided to come into Best Buy to see what they had to offer. Of course, I went in looking at all the fancy namebrand ones that I had grown up knowing that were very pricey. I ended up seeing the Insignia washer and dryer which offered the same things the other’s did , but at a way more affordable price. I chose to buy the set. I’ve had it now for over a year and have had zero problems and they still work as good as they did the day that I bought them. I highly recommend trying them out.
I would recommend this to a friend













