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Customer Ratings & Reviews

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$395.99
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Comp. Value: $549.99

Customer reviews

Rating 4.3 out of 5 stars with 6144 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the 4.1 Cu. Ft. High Efficiency Top Load Washer's overall performance, ease of use, normal noise level, good price, large capacity, and suitable size. However, some customers have reported issues with the washer's performance and spin cycle. A few customers have also mentioned that the washer can sometimes become unbalanced. Overall, the washer seems to be well-received, but potential buyers should be aware of the reported issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 6,144 reviews
  • Pros mentioned:
    Capacity, Price

    Rated 5 out of 5 stars

    Little pricey but well worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my most recent washer the one I had for 3 years take a massive crash on me. So looking around I found that most washer machines were very pricey and most you had to pick up. So I checked Best Buy and saw the washer I wanted being the washer meet my criteria and was in my price range. After getting it and having it delivered to my home I have been extremely satisfied I went with Best Buy’s washer. If you are looking for a good replacement washer i highly recommend Best Buy and their washers. I also highly recommend this one as well. Only wish it may of been a 100 dollars or less but considering how well it work that is a mute point.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Washer and dryer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased both the washer and dryer and they both seem to be working very fine. I have not had any complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Price

    Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value with plenty of settings to use. Solid machine with a large tub. Very easy to run and very quite.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    Insignia™ - 4.1 Cu. Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine. Had an old GE that lasted for 20+ years and died from a wiring issue. This is huge inside and easy to use. Uses only the water you need and gets the clothes really clean. Takes a long time for a heavy full wash load but it is quite.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was excellent, and the machine is functioning perfectly. Its size is ideal for our heavy loads. I've had it for over a month now, and I have no complaints. We are all very pleased with the machine and its performance.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Compact and gets the job done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect washer for a smaller home! No problems yet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this while on sale for memorial day as my washer had unexpectedly went out. This is bigger then originally had and has more settings can use then my old one did. Easy to set up. I loke the glass top as well. Wish the washer would remember the setting you have used previously. You have to change to what you want if it isnt what is on by default. Other then that had no issues and is a nice product for the value.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're glad to hear that the washer has been a good fit for your needs, especially with its larger capacity and variety of settings. It's great to know that setup was easy and that you're enjoying features like the glass top. We appreciate your note about the settings not being saved, and we’ll take that into consideration for future improvements. Thank you for recognizing the value this product offers.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer has a huge drum that fits a ton of clothes. It gets everything super clean and is so quiet you can barely tell it is on.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    A+ Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re replacing a Whirlpool washer that we’ve had for about 15 years. That thing was a nightmare compared to this new Insignia. Full disclosure: The first unit we had delivered had a large dent on the front panel, but the guys saw it and immediately notated it for exchange. So, we’ve only had THIS unit for about a week. So far so good. MUCH quieter than our old unit, and I like the stainless steel drum and the simple control panel. It has one feature we weren’t used to...it weighs the load prior to introducing water, and so it rotates the load about 6 or 7 times first. It has plenty of room to handle our King-size bed comforter and it doesn’t travel at all during the spin cycle. It gets all the clothes nice and clean, and dispenses both bleach and fabric softener as it should. Clothes come out smelling nice and clean and fresh. Very happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Beat purchase ive made

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its big enough to put a queen size blanket. Can do pretty big loads in general. Easy to ise. I love the touch potion and its so quiet!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Washing Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple basic washing machine - with some bells and whistles. But this was the reason I chose this model as I wanted a simple machine that got the word done, and this particular model fits what I was looking for.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your thoughtful feedback on the Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer! We're delighted to hear that this model perfectly aligns with your desire for a straightforward yet effective washing machine. It's great to know that it offers the simplicity you were looking for while still featuring some convenient extras. We're glad you found the right fit for your laundry needs! Enjoy your clean laundry! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-4-1-cu-ft-high-efficiency-top-load-washer-white/5963916.p?skuId=5963916 BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Noise level, Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and very quiet. Easy to set up and use. I'm very please with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good working for the money ran well and drained, but the size is a downfall. The agitator does his job, but I find that the detergent sometimes sits in the detergent tub and just turn sit into a soggy mess. The quality seemed high at first, but the tub was damaged while washing a bulky load and there is a hole in the bottom.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It’s great when it works right.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works, it works great and I love it. But then there’s times where I will come back and there’s an E4 error and the items are still soaked. I’ll put it on drain and spin, but it then fills the washer all the way up again just to do the same thing. Sometimes it takes multiple tries for it to work all the way. There’s no rhyme or reason. One time washing the same thing will work, while the next time it will flag an error, then the third time will work normal again. I don’t understand it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We apologize for the inconvenience and frustration this has caused. The E4 error typically indicates an unbalanced load or a drainage issue. It's important to ensure that clothes are evenly distributed in the drum and that the drainage system is clear of blockages. We understand how important it is to have a reliable washer, and we are committed to addressing this issue. Your feedback is valuable, and we will ensure that it is addressed promptly. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⭐️⭐️⭐️⭐️⭐️ Game Changer for Laundry! This washer and dryer set has made laundry so much easier! The washer cleans clothes thoroughly, even on quick cycles, and is surprisingly quiet. The dryer gets everything dry in one go, with no damp spots, and the lint filter is easy to clean. Both units feel sturdy, look great, and have plenty of settings for different fabrics. I’ve noticed my clothes come out fresher and softer than with my old machines. Highly recommend to anyone looking to upgrade!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washers top load

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased. The washing machine works very well. It adjust the loads. Perfect. I’m glad I chose the insignia top load washer The price was also right thank you Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    Good machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like its exterior, it is easy to use, it has a large capacity, it is quiet and its washing time is fast, the clothes wash well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Excellent Washing Machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with this washing machine! It cleans clothes thoroughly and operates quietly, making laundry day much easier. The design is sleek, and the settings are easy to use. Highly recommend for anyone looking for a reliable and efficient washer!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your excellent review! We're delighted to hear that you're very happy with your Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer. It's great to know that it cleans clothes thoroughly, operates quietly, and makes laundry day easier for you. We're also pleased that you find the design sleek and the settings easy to use. We appreciate your recommendation and hope you continue to enjoy your washer! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was well worth it. It was a quick simple buy. A quick pick up from the store. I've had this washing machine for a year and it's working like the day I purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 4 out of 5 stars

    Very good brand and size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer exceeded my expectations. Very silent and powerful. Size is bigger than expected as well. Very good quality and amazing price

    I would recommend this to a friend