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Customer Ratings & Reviews

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$395.99
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Comp. Value: $549.99

Customer reviews

Rating 4.3 out of 5 stars with 6144 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the 4.1 Cu. Ft. High Efficiency Top Load Washer's overall performance, ease of use, normal noise level, good price, large capacity, and suitable size. However, some customers have reported issues with the washer's performance and spin cycle. A few customers have also mentioned that the washer can sometimes become unbalanced. Overall, the washer seems to be well-received, but potential buyers should be aware of the reported issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 6,144 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Why you should buy it insignia washer from Best bu

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer took some getting used to but I seem to like it pretty well I've learned how to trick it if I put something heavy in it I start the cycle get the water started in it then I put the bigger item in and that way it doesn't shove it all to one side make it lop side so it don't want to work it's a great way to get it to do what I needed to do seems to be a good washer so far it is quite loud at times

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    We love this washer!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. It’s been about a year now since I bought it. I bought this as a set with the dryer. Works well for the price. We were using a high end washing machine before this one and I prefer it more than the high end. The only thing I can say that could be an issue for some people is that when I wash blankets or towels, I’ll open the washing machine and everything is still sopping wet. It doesn’t do this every time I wash blankets and towels, but when it does, I just set it on a drain and a spin cycle and they’re not sopping wet anymore after 10 minutes. It’s not that big of a deal for us but maybe someone else would want to be aware of that. We love it though and it gets the job done just fine.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with our washer and dryer set. We are delighted to hear that you prefer our product over a high-end washing machine and that it works well for the price. We appreciate your feedback about the occasional issue with washing blankets and towels, and we are glad to know that the drain and spin cycle resolves it for you. Your satisfaction is important to us, and we are pleased that our product gets the job done just fine.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Unit for the Money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer for the money. Rrplaced a "high-end" GR unit that died and didnt want to spend a lot of money. This was the.least expensive unit I could find anywhere. I love it, it does a great job and has plenty of features. I've been using it for about a year now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Working Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this washer. I have a higher end more expensive machine and I really think I like this one much better. Plenty of bells and whistles. Great size. Most importantly, this washer works great and cleans my clothes.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Lenny,

      Thank you for your wonderful feedback on the Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer! We're thrilled to hear that you prefer it over your higher-end machine and appreciate its features, size, and performance. It's great to know that it works well and keeps your clothes clean.

      If you have any further questions or need assistance with any of our products, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Cons mentioned:
    Washer performance

    Rated 2 out of 5 stars

    Not Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It honestly cleans really well, i like the traditional auger which helps a lot on bulky items. BUT the first one leaked within a week of purchase, the second is leaking a year into owning it. And it leaks from different areas, there is a clear hose that is glued to the barrel that leads to the floor that is not the drain hose, but sometimes leaks onto the floor. And if your water pressure is too high ( mine is only 50 psi and the average is higher) it will leak when spraying water into the dispenser trays because the tray walls are not deep enough so it runs over the edge onto the floor. It is also really loud during the cycles and makes a really loud clunk sound when filling. if you have a rental property or just care about your floors, i would not recomend this washer. The dryer however is awesome.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for providing detailed feedback about your experience with our washer and dryer set. We apologize for the issues you've encountered, including the leaks and noise during operation. Quality and reliability are important to us, and we regret that our washer has not met your expectations. We appreciate your feedback about the water pressure and dispenser trays, which we will review to improve future designs. If you haven't already, please contact our customer service team for assistance with resolving these issues or exploring other options. Your satisfaction is our priority, and we are committed to addressing your concerns. Thank you for choosing our products, and we hope to regain your trust in the future. Keith | Insignia Support https://www.bestbuy.com/site/insignia-4-1-cu-ft-high-efficiency-top-load-washer-white/5963916.p?skuId=5963916 BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Overall performance, Price

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for price and works great. I would definitely recommend if u need something cheap with great quality and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    Would Recommend to Others

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying my new Insigna washer & dryer. It's easy to use and quiet. Holds my comforters blankets and towels well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Happy buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my washer for over a month now and I’m in love I try not to put too much in there . It’s perfect fit it works and it’s fast I love my washer it’s the best best deal

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience! We're so glad to hear that you're loving your washer and that it's been a great fit for your needs. It's wonderful to know it's working efficiently and quickly, and that you're getting great value from your purchase. We appreciate your kind words and support.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance, Price

    Rated 4 out of 5 stars

    Nice!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal, love the size and performance for the price you can’t beat it. Big bonus, I also got them on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best affordable washer for sure. i bought the set with the dryer on a good sale and after 2 years both still work pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Best in its class

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this is just about the best value on a new washing machine around. It includes features usually found on more expensive machines that save work, water and energy. It has enough setting for any washing task that you can throw at it and its big enough for blankets and quilts. It's also very quiet and stable so that I can't tell when its running unlike the washer that it replaced that shook my 142 year old house like an earthquake. For the price this machine just can't be beat.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Decent Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit works as needed. Worth the money. Delivery was fast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    great purchace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and great price. I had it for a year, had mechanical issues, and as soon as I called, they sent a technician to take a look. As soon as they noticed the parts were not available until December, they replaced them with brand new one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, small to fit anywhere, and very affordable. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Toploader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good machine. Had an issue with an internal water line not being connected from factory. Otherwise a solid machine

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the machine for about a month. Works really well. Pretty big size and easy to use features. For the price thats paid, it is very adequate

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level, Price

    Rated 5 out of 5 stars

    The washer for you.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Quiet and easy to operate. The price can't be beat!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level, Overall performance

    Rated 5 out of 5 stars

    Insignia Washer Favorable Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Quiet, easy to use and very efficient!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful review! We’re delighted to hear that you’re enjoying the quiet, ease of use, and efficiency of our washer. Your satisfaction is our top priority, and it’s fantastic to know our product is meeting your expectations. If you have any more feedback or need assistance, we’re here to help! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Cons mentioned:
    Washer performance

    Rated 5 out of 5 stars

    No frills, reliable, and fast

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that I've owned it for a month, I feel like I can a better review it. It spends a lot less water than my old Kenmore 500 and it's way faster by 15 to 30 minutes on the large, heavy loads (15 full sized cotton towels). Compared to my old washer, the clothes come out damper but I prefer it this way as my drier was too hot even in the lowest setting. On the rare occasion that the heavier, bulkier things come out too damp there's a setting to just drain and spin that doesn't take more than 10-15 minutes. Still, I like that it's a simple machine. The set up was super easy given that the leveling feet can get you get away with a lot. The agitator can be a bit annoying for larger, thicker covers (San Marcos blankets), but after a while I got used to it. In my case I bought it open box with a bunch of rewards programs on top. Even though it was dinged, it's just been a joy to wash clothes again. It's not as sensitive to unleveled ground or how the clothes are distributed as opposed to the Kenmore. It just goes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid, dependable washer for a great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had another brand of washer that broke down after 3 years, and then my next washer (a different brand) only lasted 14 months before breaking down recently. So I was wary of buying any washer at all for fear or another quick breakdown. After a lot of research on the Best Buy website and looking at the prior reviews, I settled on the Insignia washer, and I'm so glad I did! Best Buy was the only retailer out of the several that I checked that had a delivery date that was within a few days of purchase, and I needed another one right away. The washer works great - clothes and linens alike all come out clean. I'm satisfied with the various settings available. And there are no balance issues. I did buy Best Buy's extended warranty so I don't get burned again, but my fingers are crossed that this one will last. So far so good!

    I would recommend this to a friend