Customer Ratings & Reviews
- Model:
- NS-TWM41WH8A
- |
- SKU:
- 5963916
Customer reviews
Rating 4.3 out of 5 stars with 6144 reviews
(6,144 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the 4.1 Cu. Ft. High Efficiency Top Load Washer's overall performance, ease of use, normal noise level, good price, large capacity, and suitable size. However, some customers have reported issues with the washer's performance and spin cycle. A few customers have also mentioned that the washer can sometimes become unbalanced. Overall, the washer seems to be well-received, but potential buyers should be aware of the reported issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Rated 4 out of 5 stars
Good starter washer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this for our apartment and it fits perfectly in the spot that has the hookups. The washer runs well and does not make to much noise. We were told that we could use the pods with this machine and have found out the hard way that they do not work well at all. The water does not get them hot enough to "melt" the plastic coating they are in and we have had to switch to regular liquid detergent. We hope that this will work better in the machine.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best machine that I’ve ever had
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never thought that a small washing machine this size would be so effective. Great for small areas. My recommendations are very high.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Niurka,
Thank you for your wonderful feedback! We're thrilled to hear that the Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer is exceeding your expectations and proving to be effective in small areas. Your high recommendations mean a lot to us.
If you have any questions or need further assistance, please don't hesitate to reach out. Patricia | Insignia Support
- Pros mentioned:CapacityCons mentioned:Balance
Rated 3 out of 5 stars
Great Capacity but throws code often
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the large capacity of the washer. It will throw a code quite often that its off balance. I rearrange the clothes and most of the time it will finish but occasionally I have to do it several times to get it to finish. If it continues, I will be calling for repair. Hopefully, this is just a fluke with this particular washer and not all of them. I have only had the washer for about a month.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At the moment I have not had any issues. I think in the span of 2 years only once has it given me an error message but otherwise it has performed as it should.
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Happy with the price and purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a washer that finally broke down and could not be fixed. It was a 3.5 cubic ft unit and this Insignia was the largest that would fit through my door opening to the basement. Seems like a quality unit and purchased a 5 year extended warranty as back up. Got it on sale so it was a great deal.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with your new Insignia washer. We're glad to hear that it fits perfectly in your space and that you were able to take advantage of a great deal. The extended warranty is always a good investment for added peace of mind. If you have any questions or need assistance in the future, feel free to reach out to us. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-4-1-cu-ft-high-efficiency-top-load-washer-white/5963916.p?skuId=5963916
- Cons mentioned:Spin cycle
Rated 2 out of 5 stars
Affordable but weird quirks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this with the hopes of it working well because of the price point, but after a few washes I'm somewhat disappointed. Most washers you can just throw a level on them and adjust the legs to make it level. This one has a water ring inside the basket you have to fill and look to see if the water is level, with a reflective basket this isn't good or precise. The most concerning part is the fact I cant wash a blanket in here, not because of size, but because when it goes to spin the basket it spins lopsided and the machine stops and returns to rinse. So now I just have sopping wet blankets. Real let down
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi KellyM,
Thank you for taking time to write a review our Insignia™ - 4.1 Cu. Ft. High Efficiency Top Load Washer - White. We are working on improving our products and designs. We appreciate your feedback.
Dina || Insignia Support || https://www.bestbuy.com/insignia
- Pros mentioned:Noise levelCons mentioned:Washer performance
Rated 5 out of 5 stars
Great machine
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is very quiet and washes my clothes great. The price is worth the product. The agitator doesn't wear down my clothes and there is lots of settings to choose from including heavy loads.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, NicoleR! We're thrilled to hear that the Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer is performing quietly and effectively for you. It's great to know that you find the price worth it and appreciate the variety of settings. We appreciate your support and hope you continue to enjoy your washer! Jeth | Insignia Support.
- Pros mentioned:Noise level
Rated 5 out of 5 stars
New washer for mom
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this washing machine for my mom, and she absolutely loves it. It’s quiet, easy to use, and gets clothes spotless every time. The cycles are efficient, saving her both time and energy. She especially appreciates how gentle it is on fabrics while still delivering a deep clean. It’s been a wonderful upgrade for her laundry routine.
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level, Price
Rated 5 out of 5 stars
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product love it. Quiet, fast, simple to use. Resonable price.
I would recommend this to a friend - Pros mentioned:Capacity, Ease of use, Overall performance
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new washing machine! It is efficient. It is large enough to wash bedding. It has several different settings. It is easy to use.
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Rated 5 out of 5 stars
So far, so good!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had this for a little less than a month, but it works great so far. The controls are easy to figure out and customize to a load. I'm not sure why the machine has a default setting of warm, but I've only forgotten to change it once. No leaks, as some others mentioned. Hold a lot, more than my dryer, as I had a 3.5 c.f. before. Does not make a great deal of noise, and I like the auto adjust because that seems to balance every load. All clothes have come out clean, so the auto sense works well. I did have two blankets in the other night and set it to bulky. I think it took about 1.5 hours which was surprisingly long. I don't think other brands nowadays are any quicker though. I did buy the extended warranty because some of the reviews scared me, and you never know!
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
great buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really like the washer. I have had it for two years already and i haven't had any problems. We have a lot of bulky stuff to wash, specially with 5 dogs at home. a lot of towels and blankets. the bulk future helps a lot and the part that this has a sensor to stop the machine if is unbalance due to the amount of clothes, I like it because it prevents it from braking down. I love all the futures and I have used them all. my clothes is always clean and no odors at all, specially after washing the dogs stuff. Really good washer.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for your detailed review, HubixaS! We're thrilled to hear that your washer has been performing so well for two years, especially with all the bulky items and dog-related laundry. The sensor feature is indeed a great addition to prevent breakdowns. Enjoy your clean, fresh laundry!
- Shiela | Insignia Support
- Pros mentioned:Price
Rated 4 out of 5 stars
Economically priced.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice for the price. Baught it for my sister for her apartment and it fit nicely into the space. Hook-up was easy.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review of the Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer! We're delighted to hear that it was a great fit for your sister's apartment and that the hook-up process was easy. It's wonderful to know that you're satisfied with the value and performance of our washer.
If you have any further feedback or need assistance, please don't hesitate to reach out. Patricia | Insignia Support
- Pros mentioned:Ease of use, Noise level, Overall performance
Rated 5 out of 5 stars
Laundry is now a joy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer, very efficient, doesn't use much water, easy to use and very quiet. Live having a washer with a full size agitater and what a great price. Couldn't be happier!!!
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level, Overall performance
Rated 5 out of 5 stars
Best ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, I haven’t use this brand before but it durable it very efficient, quiet, easy to use I will recommend to anyone and price is right
I would recommend this to a friend - Pros mentioned:Capacity, Ease of use
Rated 4 out of 5 stars
insignia washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great machine for the price. Pretty easy to use and roomy enough for a larger comforter. The load does need to be balanced or the machine will stop. It is not usually an issue unless it is a big, heavy load. Does the job!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my washer. Easy to use washes and drains better than I imagined. The only downside is sometimes if it’s unbalanced it will stop mid cycle and sometimes won’t pickup where it leaves off after you adjust the load. Does not happen often. Maybe 3-4 times in the year I’ve had it
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks, AshleyC! Sounds like your washer is doing a great job overall. Appreciate the heads-up about the unbalanced load issue—it’s great to know it’s rare.
— Shiela | Insignia Support
- Pros mentioned:Capacity, Ease of use, Noise level
Rated 5 out of 5 stars
Mr
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washes excellent, auto water level is great, quiet, easy to use, price was great and large capacity
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Rated 5 out of 5 stars
Insignia FTW!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This machine works wonderful. It was bigger is volume than I expected. It’s quiet and washes as good as the big brands!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .DanielW, thank you for your fantastic review! We're thrilled to hear that the Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer exceeded your expectations in both size and performance. Enjoy your quiet and efficient washing!
- Shiela | Insignia Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
It works
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets clothes clean and is easy to use. I prefer a traditional agitator, but this washer still does a good job overall.
I would recommend this to a friend













