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Customer Ratings & Reviews

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$395.99
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Comp. Value: $549.99

Customer reviews

Rating 4.3 out of 5 stars with 6144 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the 4.1 Cu. Ft. High Efficiency Top Load Washer's overall performance, ease of use, normal noise level, good price, large capacity, and suitable size. However, some customers have reported issues with the washer's performance and spin cycle. A few customers have also mentioned that the washer can sometimes become unbalanced. Overall, the washer seems to be well-received, but potential buyers should be aware of the reported issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 6,144 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised at how well this washer worked. The drum is plenty big for larger loads . I also like the options of extra water and soak. My only real complaint ( and this might just be user error) but i wish the settings would save for the different loads. It say lock hold for 3 sec to lock but doesn't seem to remember the settings. But overall for the price I paid I'm plenty happy, I just be hope it lasts longer than my last one did.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    My best washing ❤️

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. Never had a quieter washer. Haven’t got any off balance error codes, and I’ve washed everything including comforters, and pillows. Gets your clothes super clean. Easy to use.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your fantastic review! We’re thrilled to hear that you’re enjoying the washer and its quiet operation. It’s great to know that it handles everything from comforters to pillows without any off-balance error codes and gets your clothes super clean. Your satisfaction is important to us, and we’re glad you find it easy to use. Thanks for sharing your experience!
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Cons mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer for the price. Does a very good job and the wash cycle doesn’t take forever. However we had trouble with the order submitted by Best Buy. They didn’t haul off the old washer like they were supposed to. The delivery guys are 3rd party and claimed it wasn’t one the order. Impossible to call the store I bought it from. You get a call center. No help.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed feedback. We’re glad to hear that the washer is performing well and meeting your expectations in terms of efficiency and value. However, we’re sorry to learn about the inconvenience you experienced with the order and delivery process. We understand how frustrating it can be when expectations aren’t met, especially regarding haul-away services and communication. Your comments are important and will help us continue to improve both our product and service experience.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is working great, and it’s quiet! Better than the previous one we bought!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Insignia, short customer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the tube would turn when it's stopped, so short people can not reach to get the clothes out. Also, when you are not in the same room, the bell is too low to hear when the wash is done. Other than that, it works very well and does get the clothes clean.

    I would recommend this to a friend
  • Cons mentioned:
    Washer performance

    Rated 3 out of 5 stars

    Washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For ilthe price what i got it for it was nice does it job but then you start to see the washing cicle does not wash as well as you think. Still gets the job done, if i would of knowen i would of got a spin washer for the extra price.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Spin cycle, Washer performance

    Rated 3 out of 5 stars

    Doesnt work as expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sensoring it has and the clear window on top but i just dont like that the wash cycle agitator, it does not move as much as you would expect it to move the clothing around, also the spin cycle repeats if the sensor does not callibrate the amount of weight to do spin properly.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed feedback. We're glad to hear you appreciate the sensor features and the clear window design. However, we're sorry to hear about the issues with the wash cycle agitator and the spin cycle calibration. Your insights are valuable to us, and we'll use them to enhance our products.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet! And huge! My California king comforter doesn't even fill it! Everything I expected it to be and more!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Insignia works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer it works really good. Its quiet. Love the functions.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, SandraH! We're delighted to hear that you're loving your Insignia™ High Efficiency Top Load Washer and that its quiet operation and functions are working well for you. Having a reliable and efficient washer makes all the difference! We appreciate your feedback and support—thanks for choosing Insignia™! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Overall a good washer with one issue.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this washer for a few months now. Overall it has been a good washer. The only nitpicking issue I have had with it is that it is very sensitive about getting the clothes balanced in it before starting. If you put something heavy in ther with out putting something else on the other side of equal heaviness, it will not spin up and will throw an error about rebalancing the items. With just a little care beforehand, I can get the clothes balanced pretty easily.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 4 out of 5 stars

    Great4Price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this 2 yrs ago. Great machine for the price!! Quiet and efficient. Would recommend

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are pleased to hear that you have been satisfied with the machine's performance over the past two years. It's great to know that you find it quiet, efficient, and a good value for the price. Your recommendation means a lot to us, and we appreciate your support. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good washer for the price.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for 2 years now and still running like a champ.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Good washer for most households

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first look I thought it might not fit me needs. Capacity was smaller than my on unit when you just look at the numbers. But after using it for a month I have to admit this is really a very good washer. Plenty of room for my needs. Takes longer than my old one, but it is high efficiency so it is to be expected. Controls are pretty easy to understand. Does a great job cleaning my clothes. Happy with my decision.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    Best washing machine we have ever had!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This insignia washing machine is very durable and works very well for our large family. We wash clothes every single day to people we have in our household. This washing machine just keeps on going without fail. Next time you’re looking at those high dollar washing machines with all the fancy buttons and gadgets on it, do your self A favor and buy insignia. It will not let you down and it will wash and dry just as good as those $1,000 dollar ones.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insignia top loader washer is absolutely amazing. Very easy to use and washes clothes effortlessly. Installation was quick and easy. The washer is big enough to wash a queen sized comforter. It has loaded preset options for any type of cleaning you need. It has a built in sensor so it will detent how much water is needed for your load. It was very affordable and I haven't had any trouble with it so far. Recommended to all my friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome Cleaning Washer for an affordable price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is awesome, it has multiple cycles and actually cleans your clothing. We had one before that cist over $1000 with limited cycles and never cleaned the clothing and took an hour to wash. This has a big tub and has settings for all types of loads. Very satisfied, would Highly recommend. Nice glass top lid you can see in and watch it work, its neat especially when you had a notbso good washer before. Its absolutely awesome!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful feedback! We are thrilled to hear that you are enjoying the multiple cycles and effective cleaning performance of your new machine. It's great to know that the large tub and various settings are meeting your needs, especially after your experience with a previous washer. We appreciate your recommendation and are glad that the glass top lid adds to your satisfaction. Your support means a lot to us, and we are committed to continuing to provide you with excellent products.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    Great Machine at a Great Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i paid for the product and read reviews after. i was super concerned after reading all of the bad reviews but the machine has worked great for us. have had zero issues and has done everything its supposed to do. if you need a machine that does its job at a great price point. you can’t go wrong here. one thing i’ve noticed about people leaving reviews rather it be a product,restaurant,etc.....is that 95 percent of the time, the people that take time to write one had a bad experience. people that are usually satisfied dont take that time. don’t read too much into reviews you read online!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Fantastic Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutly love this washer. So much space!!! Washer isn't loud and works great!!!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi DelanaG,

      Thank you for your enthusiastic feedback on the Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer! We're thrilled to hear that you absolutely love the washer and appreciate its spacious capacity. It's great to know that it isn't loud and works great for you. Your feedback is greatly appreciated. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer and dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer im glad i chose best buy and will refer my friends to go to best buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was only in need of a dryer but once I saw the price I couldn’t resist and I’m so glad I did…I now have a matching set and the washer is easy to use and works perfectly

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the **Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer**! It’s fantastic to hear that you found such a great deal and ended up with a matching set. Having appliances that work well together can really enhance your laundry experience.

      I'm glad to know that the washer is easy to use and performs perfectly for your needs. If you have any tips for getting the most out of it or favorite features you enjoy, feel free to share! Happy washing! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia