Customer Ratings & Reviews
- Model:
- NS-TWM41WH8A
- |
- SKU:
- 5963916
Customer reviews
Rating 4.3 out of 5 stars with 6144 reviews
(6,144 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the 4.1 Cu. Ft. High Efficiency Top Load Washer's overall performance, ease of use, normal noise level, good price, large capacity, and suitable size. However, some customers have reported issues with the washer's performance and spin cycle. A few customers have also mentioned that the washer can sometimes become unbalanced. Overall, the washer seems to be well-received, but potential buyers should be aware of the reported issues.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome love this model of washer and dryer second time buying it the first one last 7 yrs and could have gotten it fix but for the price and how long we had it i just bought another one instead
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your wonderful review of the Insignia™ - 4.1 Cu. Ft. High Efficiency Top Load Washer! We're thrilled to hear that you love this model and that it's your second time purchasing it. It's great to know that your first one lasted 7 years and you decided to buy another one for its value and reliability. Your feedback is valuable and helps other customers make informed decisions. If you have any questions or need further assistance, please feel free to reach out. We appreciate your support! Ivy | Insignia Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Insignia™ - 4.1 Cu. Ft. High Efficiency Top Load W
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.True upgrade from my previous washer i had for over 10 years. I was due for a new washer because old would not stop shaking and was loud no matter what i tried to do to fix...very quiet and easy to use.
I would recommend this to a friend Rated 5 out of 5 stars
Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best decision I’ve ever made purchasing this washer
I would recommend this to a friendRated 1 out of 5 stars
NO LUCK for For
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems this item has worked for many others but unfortunately not for me. This item will not drain for me nor will it allow me to use the other functions example normal. heavy. quick wash etc. It only allows me to wash on Quick Wash for it to only just wash and NOT RINSE with a error code E1. Item delivered on 3/10/2021, had to call for a return pickup 3/11/2021. I waited 2+ weeks for item to deliver and now this. NO luck for me, mind you I was on a budget and only purchased it due to the 1300+ 4* star reviews and $549 price tag and modern appeal with glass door. I did not read any of the reviews just seen it had a high 4+ star review and that's all I need to see before buying. Uuuuuug back to square 1.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Top Load Washer! We understand how annoying is that your washer is not working properly. We would love to assist you further! Please feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great machine for the price.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s definitely a great machine especially for how much we use it with 4 people in the house.
I would recommend this to a friend Rated 5 out of 5 stars
Great brand for the price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Leave it to the professionals! Fast and dependable with great products. My 2nd time purchasing for my rental units.
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Insignia washer A+
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best value washer I ever bought! It’s smart, cleans evrything, and quiet!
I would recommend this to a friend Rated 5 out of 5 stars
Mother's Day Present 2024
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Washer... Works Great! Easy to operate and cleans the clothes very well.
I would recommend this to a friendRated 5 out of 5 stars
My favorite washer yet
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m in love with my new washer. It’s beautiful, works smoothly, and does everything I want it to do.
I would recommend this to a friendRated 1 out of 5 stars
Absolutely worst washing machine ever!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute worst washing machine ever! Do not buy and waste your money. Machine arrived on a Wednesday and I called for a return on Thursday! Every error code that could possibly appear, did so on the first day. The machine would never complete a cycle without an error code. Forget about all the bells and whistles….. this appliance is a piece of junk! Shame on Best Buy for selling such an inferior product. Ended up purchasing a name brand GE washing machine that actually works! Save time and headaches….. avoid this machine at all costs!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your candid review, EdwardB. We're very sorry to hear about the issues you encountered with your washer right from the start. That’s certainly not the experience we want for our customers, and we appreciate you bringing this to our attention. Your feedback is being taken seriously and will be shared with our quality team. Tine | Insignia Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new washer! I have no problems or complaints! Would definitely recommend.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Wonder washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washes easier and smooth. Noise reduction. Easy to operate.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Very nice washer for decent price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we really like this washer. Works as expected.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and delivery was on time. I have no complaint. Thank u
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi WillieW, thank you for your interest to our Insignia™ - 4.1 Cu. Ft. High Efficiency Top Load Washer. We’re thrilled to hear that you enjoyed our products. Your feedback encourages us to keep improving. Ivy | Insignia Support | https://www.bestbuy.com/site/insignia-4-1-cu-ft-high-efficiency-top-load-washer-white/5963916.p?skuId=5963916
Rated 5 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this. Set it fits directly into my laundry area. It has many amazing functions.That allows you to differentiate your laundry! I did a wash immediately after delivery and it was effortless! Clothes were super clean!
I would recommend this to a friendRated 5 out of 5 stars
Game Changer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer gets the job done. The agitator is a game changer. My clothes are much cleaner and stains are easily removed. Tub accommodates a large load of clothing. Great investment and can’t beat the price.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're thrilled to hear that the washer is performing well for you and that the agitator is making a significant difference in cleaning your clothes. It's great to know that the tub's capacity is accommodating your large loads effectively. We're glad you find it a great investment and appreciate your positive comments about the price. Keith | Insignia Support
Rated 4 out of 5 stars
buyer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought this in may 2020 and the spin wheel broke in tow pieces and the drum separates October 2021 th
No, I would not recommend this to a friendRated 5 out of 5 stars
Great purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is very high tech and does really big loads. I was very impressed with the quality and the variety of options for the different fabrics that I have and found that important.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're delighted to hear that you're impressed with the Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer. It's wonderful to know that its high-tech features and variety of fabric options are meeting your needs. If you have any other comments or need further assistance, feel free to reach out. Happy washing! |Angelica| Insignia Products|
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great washer for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer, and really nice looking. Runs well so far. Love the display
I would recommend this to a friend Rated 5 out of 5 stars
Nice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems to be washing everything very nicely. It is very pleasant to look at.
I would recommend this to a friend













