Customer Ratings & Reviews
- Model:
- NS-CF43SS9
- SKU:
- 6173901
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the mini fridge's perfect size, decent freezer room, and ample interior space. They also appreciate its amazing cooling performance and quiet operation. However, some customers have expressed concerns about the condition of the fridge upon arrival and frost buildup.
This summary was generated by AI based on customer reviews.
Poor Customer Service - Arrived Damaged
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge was broken I called and they said we will schedule an appointment and no one has called
No, I would not recommend this to a friendBuyer Beware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has not worked right since the day we plugged it in. This was bought as a Christmas gift for my daughter on December 18. We unpacked it the first week of January, filled it up, and within days, it had stopped cooling, and all the food was ruined. We reset it twice, but again within days all the cooling stopped, both the refrigerator and the freezer. It is now December 18 and we went to return it and they will not accept the return now. $250 down the drain.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your experience with the Insignia™ 4.3 Cu. Ft. Mini Fridge. We genuinely appreciate your feedback, as it helps us understand our customers' experiences better. We are committed to providing quality products, and your insights are valuable in our efforts to improve. We hope that your next purchase exceeds your expectations! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-4-3-cu-ft-mini-fridge-with-top-freezer-and-energy-star-certification-stainless-steel/6173901.p?skuId=6173901
- Pros mentioned:Freezer
Broke after a month
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after a month and my food spoiled. The freezer was fine but the fridge stopped working
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We sincerely apologize for the inconvenience you experienced with our product. It's disheartening to hear that the fridge malfunctioned after just a month of use, causing your food to spoil. This is certainly not the level of quality and reliability we strive to deliver to our customers. We understand the importance of having a fully functioning refrigerator to preserve your food properly. Please know that your feedback is invaluable to us, and we will take immediate steps to address this issue and ensure that our products meet the highest standards of performance and durability. If there's anything we can do to assist you further or make things right, please don't hesitate to contact us. Keith | Insignia Support https://www.bestbuy.com/site/insignia-4-3-cu-ft-mini-fridge-with-top-freezer-and-energy-star-certification-stainless-steel/6173901.p?skuId=6173901
- Cons mentioned:Condition
Too noisy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too noisy and when the item Delivered it was damaged on the bottom, the noise is too loud.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for your feedback on our 4.3 Cu. Ft. Top-Freezer Refrigerator. I understand the freezer is too noisy for you and that can be upsetting. But, we would love to work with you to find other options. Please, use the link below to contact us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
- Pros mentioned:Size
very low mechanism quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really excited and the size and storage were perfect, but sadly its not working right. I plugged it in and I heard a loud whistle noise already. I waited for 5 minutes to check to see if the noise is going away or not, and also found out that both sides of refrigerator were hot to the touch. So I returned it to the store.
No, I would not recommend this to a friend - Cons mentioned:Frost
snow storm
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this is terrible. We've only had it plugged in for about 3 weeks and 1/3 of the fridge and most of the freezer was covered in frost ruining wine and other drinks we had in there. It was set on 5 so it shouldn't have done this. I would not recommend it even for the price you will have to thaw it every 2 weeks or more.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing this review about our Top-Freezer Refrigerator. We understand how disheartening is when a fridge is not working as expected. We would love to assist you further in this situation by contacting us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Warranty is a Lie
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this fridge in September and the freezer is already broken. Doesn’t freeze anything anymore. I didn’t know in the beginning, and my meats all spoiled. I have contacted Insignia/Best Buy 5 times in a week regarding my valid warranty and not one person has helped me with my warranty or of anything for that matter. Very poor and rude customer service and lie a lot.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 4.3 Cu. Ft. Mini Fridge with Top Freezer! We know how frustrating is that your unit stopped freezing. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Works fine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine but gets condensation build up on the inside of the fridge & needs to be wiped down often.
No, I would not recommend this to a friendAverage product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average product, there is humming noise coming and going in few days of plugging in, I guess you get what u pay.
I would recommend this to a friendNoisy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The compressor is noisy. Can't stand it, going to return this afternoon. I've tried to put an acoustic absorbent pad behind but it doesn't help. Everything is good other than the noise. The package is nice, no dent at all. wires look nice.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thank you for reviewing our Freezer/Refrigerator. I am sorry to read it did not work as expected for you. This is not a common situation with this unit. We appreciate your feedback regarding the noise on it, this help us to build better products for you.
We remain at your service.
Adolfo M. - Insignia Support
https://www.insigniaproducts.com/contact-us
Good fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the fridge, but gave 3 stars because I had to replace the first one I got due to a loud high pitched sound coming from the compressor.
I would recommend this to a friendAverage so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oh, but can't get freezer cold enough without freezing stuff in refrigerator
No, I would not recommend this to a friendFridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was amazing at first over time went out nice brand but over time stops producing
No, I would not recommend this to a friendMeh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was good, however, it didn’t get very cool and water ran down the back of it inside.
No, I would not recommend this to a friend- Pros mentioned:Freezer
Horrible purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this mini fridge for my daughter's dorm. Upon opening the crispier drawer is cracked. I notified best buy. Then plugged fridge up for 2 days, the freezer would coll but the fridge never got cold. I called insigna, was told i woulr have a resolution in 5 days, im on day 8 no resolution. Calling again today.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Keshia.
I understand that you left us this review because this device plays an important role for you. We would like to see if there is something special we could do for you. Contact me via email on the link below my signature and describe the issue on detail so we can fully evaluate what happened.
Charles V. - Insignia Support
https://www.insigniaproducts.com/contact-us
Piece of Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator was purchased on 1/26/24, was delivered on 2/2/24, and quit working over the weekend on 3/9/24. I purchased it for my office. Not only did everything spoil over the weekend, now I have to deal with a return?! What a piece of junk. Save your money. Hopefully Best Buy will handle it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 4.3 Cu. Ft. Mini Fridge. We appreciate your feedback and understand the frustration that can come with unexpected issues. Your comments are valuable as they help us enhance our products and services. We hope your situation is resolved quickly and that your next experience with us is much more positive. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-4-3-cu-ft-mini-fridge-with-top-freezer-and-energy-star-certification-stainless-steel/6173901.p?skuId=6173901
Product works fine but was dinged in shipment.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like product but it was damaged in shipment. Damage not noticeable until it was unpacked.
I would recommend this to a friendhopefully the second time is the charm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second one of these frigidaires that I have gotten. Had to swap the first one out cause it quite working
No, I would not recommend this to a friendANGRY CUSTOMER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a hard time getting this order here as first one was lost. When this one finally arrived, it was damaged in freight. Was compensated some for inconvenience of not getting the first one. I forgot about calling in until after return time and the lady said we can only do one adjustment per order. I pointed out to her that adjustment was for not getting the first one but I guess she was to dense to understand. WILL ONLY BUY FROM THEM IF I CAN'T GET IT SOMEWHERE ELSE. Already canceled one order
No, I would not recommend this to a friendfridg
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the compressor broke after a few months. hoping Best buy will replace it
No, I would not recommend this to a friend