Customer Ratings & Reviews
- Model:
- NS-CF43SS9
- |
- SKU:
- 6173901
Customer reviews
Rating 4.6 out of 5 stars with 4289 reviews
(4,289 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the mini fridge's perfect size, decent freezer room, and ample interior space. They also appreciate its amazing cooling performance and quiet operation. However, some customers have expressed concerns about the condition of the fridge upon arrival and frost buildup.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Frost
Rated 1 out of 5 stars
not a good fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i got this 2 weeks ago 2 dents in the bottom door frost in the back of the fridge and it making a loud noise when i close the door
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the mini fridge. I am sorry to read that you are having multiple issues with the unit. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
- Cons mentioned:Condition
Rated 1 out of 5 stars
Dented mini fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When we took it out of the box we noticed several dents and a ding on the top corner.I do believe this was caused during shipping.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
Thank you so much for writing a review for our 4.3 Cu. Ft. Top Freezer Refrigerator, we truly appreciate your feedback and I personally would like to apologize for the experience that you're going through, I know it can be really frustrating, however I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow
Roberto E.
www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Drips water
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had it for 1 year and honestly it was good for about 1 month and now I have to purchase a new fridge because it drips a lot of water on the inside and outside.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 4.3 Cu. Ft. Mini Fridge, GiselleG. We're glad to hear that it served you well initially and appreciate your feedback on its performance over time. Your insights are valuable to us as we strive to improve our products and services. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-4-3-cu-ft-mini-fridge-with-top-freezer-and-energy-star-certification-stainless-steel/6173901.p?skuId=6173901
Rated 2 out of 5 stars
meh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's dinged up and makes farting like noises, it's really annoying. Doesn't get that cold either.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi wizzard95,
Thanks for taking the time and effort to leave a review with our Insignia™ - 4.3 Cu. Ft. Mini Fridge with Top Freezer - Stainless steel. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Rated 2 out of 5 stars
Missing Item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.missing 1 of bottom foot pegs. please send a peg thank you! this refrigerator wabbles without it!
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this in June. The freezer immediately quit working. It works some of the time, but often I opened it up to find water all over. Cannot keep food in it. I had it replaced in September. Same problem happened immediately.
No, I would not recommend this to a friendRated 1 out of 5 stars
DO NOT BUY THIS UNIT
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer frosted immediately when plugged in. I followed all the directions and it still happened. When the freezer door was opened you could actually hear the sound of the frost forming. I would have given it zero stars if that were possible. Customer service was also extremely poor.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
I would like to express my concern about your experience with this Mini Fridge. We deeply care about the performance of our products and I would like to further review your situation. You can reach us at the link below.
Dina | Insignia Support |  https://www.insigniaproducts.com/contact-us
Rated 2 out of 5 stars
Not getting cold
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will give it some more time but don’t seem to be getting cold, even with it turned to max coldness.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello.
Thank you for writing a review for our mini fridge. I apologize for all the trouble that you are
experiencing with this product, I know that this can be really frustrating for you. In this case
I would really like you to give us a chance to correct this situation.
Please follow the link below and contact our team, they will be more than glad to help you out.
Carlos O - Insignia support.
https://www.insigniaproducts.com/contact-us
Rated 2 out of 5 stars
No so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is not really good even setting 4 made to much ice
No, I would not recommend this to a friendRated 1 out of 5 stars
Refrigerant Leaked Out After Only One Week of Use.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mini fridge and freezer is quite nice. Only problem is that the refrigerant leaked out after only a week of use. The manufacturer added a foul smelling compound in the refrigerant lines so that users can easily detect a leak. The three occupants of the dorm where this item was installed all got sick from the leaking gas. The other problem is that the manufacturer did not warn of this condition in their user manual. Very Bad Form in my opinion. I give this item and the manufacturer and retailer a failing grade.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not happy.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is faulty from day one, the control not working. Any item placed in fridge, become so iced. Placing a glass drink in fridge will break it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback regarding your experience with the fridge. We appreciate you taking the time to highlight the concerns you've encountered, particularly with the controls and cooling performance. Your insights are important to us, and we always strive to enhance our products based on customer experiences. If you have any further comments or details, we would love to hear from you! Jeth | Insignia Support.  https://www.bestbuy.com/site/insignia-4-3-cu-ft-mini-fridge-with-top-freezer-and-energy-star-certification-stainless-steel/6173901.p?skuId=6173901
Rated 1 out of 5 stars
Don't purchase this one
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived defective...condensation builds up inside the unit no matter what setting. Contacted Insignia directly and spent 1.5 hours on the phone. They are now sending out a replacement unit but that was not coordinated well either and I have spent an additional hour on the phone. This is probably the last purchase I will make with Best Buy online and it is definitely the last Insignia product I will own....straight garbage
No, I would not recommend this to a friendRated 2 out of 5 stars
Great refrigerator for a single person.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I initially bought this because we needed a new refrigerator. However I didn't realize it was a mini fridge, until we received it from FedEx.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
I understand you are were expecting a bigger appliance, I know this is probably frustrating for you. For the next purchase you make with us, you can always contact us at this link below so we can make sure you have the features you desire.
Thank you for your feedback!
- Arin A.
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Please Avoid it!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1. Noisy!!! I live in a studio and it is too noisy which I cannot sleep at night. The ref is very heavy and after you take out from the box, there is no way to put it back. 2. The part inside of ref is broken!!
No, I would not recommend this to a friend- Pros mentioned:Freezer, Size, Space
Rated 5 out of 5 stars
Perfect Mini Fridge with top freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this mini Fridge. It's the perfect size for my office. I love that it comes with top freezer and ice cube tray. It didn't take a lot of space. All I had to do was take it out of the box and plug, no tools needed. Works perfectly.
I would recommend this to a friend Rated 2 out of 5 stars
unusually tall for its size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok, but it is unusually tall for its size and capacity! ended up leaving it in the garage
I would recommend this to a friendRated 1 out of 5 stars
Died After ONE Year!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had this in the basement to keep sodas in and after one year almost to the day, it completely died! Piece of junk!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your experience with the Insignia™ 4.3 Cu. Ft. Mini Fridge. We appreciate your feedback and are glad to hear that you were utilizing it in your basement for storing sodas. Your insights are important to us as we continuously strive to enhance our products. We hope you continue to explore our range of appliances in the future! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-4-3-cu-ft-mini-fridge-with-top-freezer-and-energy-star-certification-stainless-steel/6173901.p?skuId=6173901
Rated 1 out of 5 stars
Stops working!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well it worked well for about a day. Came home an open the fridge to water and warm contents. The light worked but the cooling did not. Do not waste timenon this as i am very mad i have to drag this back to the bestbuy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 4.3 Cu. Ft. Mini Fridge. We genuinely value your feedback and are committed to improving our products and services. Your comments will be shared with our team to help us enhance the quality and reliability of our offerings. If you have any further suggestions or need assistance, please feel free to reach out. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-4-3-cu-ft-mini-fridge-with-top-freezer-and-energy-star-certification-stainless-steel/6173901.p?skuId=6173901
Rated 2 out of 5 stars
Insignia Top Freezer Refrigerator
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this frig is the worst purchase. It freezes too much inside just like a freezer
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jenny!
Thank you for sharing your experience with our Top-Freezer Refrigerator! We know how frustrating is that your fridge is freezing! We would love to assist you further in this situation, so please feel free to contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
- Cons mentioned:Frost
Rated 1 out of 5 stars
Insignia Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing to write home about. Its small. But it has a lot of moisture inside and has frost in the freezer.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that your unit has moisture and frost. This could be because the door is not closing properly, the gaskets on the door don't seal, or if some hot food is being placed inside the unit before it cools down. My best advice would be for you to contact us so we can help you with this situation. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
















