Customer Ratings & Reviews
- Model:
- NS-CF43SS9
- SKU:
- 6173901
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the mini fridge's perfect size, decent freezer room, and ample interior space. They also appreciate its amazing cooling performance and quiet operation. However, some customers have expressed concerns about the condition of the fridge upon arrival and frost buildup.
This summary was generated by AI based on customer reviews.
Nice size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not get things very cold. Beverages are not as cold as they should be.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Top-Freezer Refrigerator. We know how frustrating is that it is not cooling enough and we are sorry for this situation. Please allow us to assist you further by contacting us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Good Fridge-Damaged
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was delivered and once unpacked there was a large dent in the front door.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for letting us know about your refrigerator arriving damaged. I can imagine how much frustration this may cause, so please get in touch with us at the link below so that one of our agents can provide you with an accurate solution as soon as possible.
Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us
Would not recommend Best Buy in S. Elgin or this f
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service was extremely poor, and the freezer was dented all along the doors when I opened it. It works ok, but it is loud. Definitely not worth the money.
No, I would not recommend this to a friendFridge not working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer has started thawing can no longer keep frozen items in it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Fridge,
Thank you for your feedback. For further assistance, please contact Insignia 1-877-467-4289
Insignia Support
Lea
https://www.insigniaproducts.com/
Freezes everything in fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All Drinks freeze in the fridge. I bought it while we Are having our kitchen remodeled . I can’t wait to get rid of it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
We understand you are displeased with the unit, since it has a manufacturing defect. Please allow us to validate the unit and reach our customer service team.
-Arin A.
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
Mini Fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died on month 13 of purchase date. Would not buy again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ 4.3 Cu. Ft. Mini Fridge with Top Freezer. We're sorry to hear that it stopped working after just 13 months.
We take full responsibility for this issue and want to help you find a solution. Please reach out to our customer support team for assistance with troubleshooting steps or alternative options that might better suit your needs. Your satisfaction is important to us, and we appreciate your patience as we work to resolve this matter.
Thank you for bringing this to our attention, and we hope to provide you with a better experience in the future. -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-4-3-cu-ft-mini-fridge-with-top-freezer-and-energy-star-certification-stainless-steel/6173901.p?skuId=6173901
Big mistake
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Told salesman it was for garage. Salesman didn’t tell us refrigerator shuts off in heat or cold. Two days after delivery refrigerator shut off and good spoiled
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Richard,
I personally would like to apologize for the experience you have been through with our Insignia™ - 4.3 Cu. Ft. Mini Fridge with Top Freezer - Stainless Steel. We would love to check this situation further with you! Please feel free to contact us at at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
disappointing, crisper pools dripping water
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.if i put the thermostat on 1, which is the warmest setting, and where i would keep it as it's plenty cold in fridge and freezer, but water will run down the inside back of fridge part and puddle in the crisper drawer. with the it on 2, the next warmest setting, the water will freeze on the inside back fridge wall.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi wayv,
Thank you very much for taking the time to review our Mini Fridge with Top Freezer. I am sorry to read the fridge is not working the way it is supposed to and there is water running through the inside back of the fridge.
Please follow the Contact Us link at the bottom of this response, we will assist with your warranty support needs and we will check for further options in this matter for you.
Adolfo M. - Insignia Support
https://www.insigniaproducts.com/contact-us
- Cons mentioned:Condition
Terrible product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had 2 of these sent both were damage. Very disappointed.
No, I would not recommend this to a friend Buyer beware
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than 1 year of ordering and I am typing this after throwing away food from a dead unit. I checked the site, says 1 year warranty on Insignia products, which is fortunate for them I guess. If you do pull the trigger I would invest in a warranty, which is a sad state of affairs when paying several hundred dollars for a product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Josh, We appreciate you taking the time to provide your feedback about our Mini Fridge. I know that it is an unfortunate situation, but please let us help you by contacting us, so we can check your Product and get some alternatives to get this situation solved and improve your recent experience. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Fridge not working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is not good at all, the items in the fridge section is getting either frozen or soggy. Tried to reach customer care but no resolution.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 4.3 Cu. Ft. Mini Fridge. We appreciate your feedback and understand how important it is for your fridge to maintain the right conditions for your items. Your insights will help us continue to improve our products and services. If you have any more thoughts to share, we’re always here to listen! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-4-3-cu-ft-mini-fridge-with-top-freezer-and-energy-star-certification-stainless-steel/6173901.p?skuId=6173901
Office fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item continues to make a humming noise. I was hoping it would go a at but it has not.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the inconvenience you're experiencing with the humming noise from the item. Persistent noises can be quite bothersome, and we understand your frustration. Your feedback is valuable, and we'll use it to investigate the issue further and improve the quality of our products in the future. If you need assistance with troubleshooting or if there's anything else we can do to help, please don't hesitate to reach out to us. We apologize again for any inconvenience this has caused and appreciate your understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-4-3-cu-ft-mini-fridge-with-top-freezer-and-energy-star-certification-stainless-steel/6173901.p?skuId=6173901
No wonder it was on sale
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes odd noise all the time , but biggest problem is the freezer without touching any settings and doors tightly shut , food will be frozen almost too solid one day and melted the next. Ice cream for example will melt inside wrapper and too frozen to eat it next day
No, I would not recommend this to a friend1 st and 2nd damaged
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received 1st and it was damaged & 2nd damaged also
No, I would not recommend this to a friendDefective twice returning it to the store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Water running down the back if fridge. Got another one same exact thing happened. Will be returning the newer one also. Total nightmare. No customer service to call back. Returning it to the store. Have to rent a truck to return.
No, I would not recommend this to a friendNo power cord!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge did not have a power cord! Had to carry it up three flights, find this out and go back down to exchange. What the heck!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 4.3 Cu. Ft. Mini Fridge. We appreciate your feedback regarding the absence of a power cord and understand how inconvenient it must have been to navigate the exchange process after carrying the fridge. Your insights are valuable in helping us improve our product delivery and overall customer experience. We genuinely appreciate your patience and understanding in this matter. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-4-3-cu-ft-mini-fridge-with-top-freezer-and-energy-star-certification-stainless-steel/6173901.p?skuId=6173901
Wish I had purchased another mini fridge.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer works great, but refrigerator section does not keep anything cold.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about the issue you're experiencing with the refrigerator section of your appliance. It's essential that both the freezer and refrigerator compartments function correctly to meet your needs. If you haven't already, we recommend checking the temperature settings to ensure they're properly adjusted for both sections. Additionally, make sure there's proper airflow inside the refrigerator, avoiding overcrowding and allowing space for air to circulate. If the problem persists, it may indicate an underlying issue that requires professional assessment and repair. Please don't hesitate to reach out to our customer support team for further assistance or to schedule a service appointment. We're here to help resolve this matter and ensure your satisfaction with our product. Keith | Insignia Support https://www.bestbuy.com/site/insignia-4-3-cu-ft-mini-fridge-with-top-freezer-and-energy-star-certification-stainless-steel/6173901.p?skuId=6173901
Delivered to wrong apartment
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Despite there being a sign directly above where they left the package directing them to the rear building and also having the delivery special instruction on the order. If my son had not been here I could have never gotten it across the courtyard and up the stairs. With rain to boot. Very disappointed with OnTrac
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello CaliRose22,
Thank you for taking the time out of your day to give us our review on this product. I understand that the situation that you are in is a very delicate situation and I can assure you that this should not have happened, if have you any other issue please contact us as soon as possible.
https://www.insigniaproducts.com/contact-us
Brian C. Insignia support
Dented luxury
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this refrigerator, received 4 in a row damaged from the BB Warehouse. The store manager was amazing to work with. He was more frustrated than I was. I went through every available product & still don’t have a fridge.
I would recommend this to a friendBroken Shelve
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.And they want you to return the whole refrigerator...terrible idea!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Nick,
Thank you for taking the time out of your busy schedule to leave a review of the top-freezer. I am sorry to read that the shelve arrived damaged. I do apologize for the inconvenience, kindly contact us to check all possible options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us