Customer Ratings & Reviews
- Model:
- NS-CF43SS9
- SKU:
- 6173901
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the mini fridge's perfect size, decent freezer room, and ample interior space. They also appreciate its amazing cooling performance and quiet operation. However, some customers have expressed concerns about the condition of the fridge upon arrival and frost buildup.
This summary was generated by AI based on customer reviews.
Frustrated
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received defective product, sweat on the back wall. Received replacement product also sweat on the back wall plus cosmetics damage due to shipping. We follow every step from the instruction to handle and install. Give feedback twice to Best Buy since 7/12/2020 but still no respond from Best Buy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thank you for writing a review for our freezer. I am really sorry to know that you are experiencing this situation with our product, I understand that it can be really disappointing when the shipping is a factor for these devices to work the best way possible. If you need personalized assistance, please get in contact with us in the link below, our agents will be more than glad to help you out.
Aldair O.
www.insigniaproducts.com/contact-us
Not worth bringing home
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was not worth bringing home, I bought it July 26,2022 , It went out November 14,2022 , the warranty was only good for 50 days so wasted My money
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Ann1,
Thank you for taking the time to review our Insignia™ - 4.3 Cu. Ft. Mini Fridge with Top Freezer - Stainless steel. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Horrible Experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was dented and received zero support from customer service.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We sincerely apologize for the inconvenience you experienced with your purchase. It deeply concerns us to hear about the dented item and the lack of support you received from our customer service team. Providing excellent support is paramount to us, and we understand the importance of promptly addressing issues like these. Please allow us the opportunity to make this right for you. We would appreciate it if you could reach out to us directly with your order details so that we can swiftly resolve this matter and ensure your complete satisfaction. Thank you for bringing this to our attention, and we look forward to restoring your confidence in our products and service. Keith | Insignia Support https://www.bestbuy.com/site/insignia-4-3-cu-ft-mini-fridge-with-top-freezer-and-energy-star-certification-stainless-steel/6173901.p?skuId=6173901
Disappointed
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer stopped working after 6 months. Waste of money
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Taurus18, thank you for taking the time to leave a quick review of the 4.3 Cu. Ft. Mini Fridge with Top Freezer. I am sorry to read that you are having issues with your freezer, please feel free to contact us at 1-877-467-4289 so we can perform troubleshooting and/or review your warranty.
Duban M- Insignia support
INSIGNIAPRODUCTS.COM/CONTACT-US
It does the job but...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water inside the walls from day 1... Either as water it as ice
No, I would not recommend this to a friendTerrible faulty seal on door
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator leaks constantly, has horrible condensation build-up in the refrigerator because the door doesn't seal properly. I'm so mad I missed the return date for this. I hate it, it was a waste of money and now I'll have to spend more money to somehow fix it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, madasheck.
I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation whit this Top-Freezer Refrigerator since it should be sealing correctly. Please reach us at https://www.insigniaproducts.com/contact-us where we will gladly help you with this.
Cesar G. - Insignia Support
I trusted you guys
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped getting cold 2 years later. I cant get best buy to come out and get it for me to bring back to the store because they dont do that bi am unable yo bring it down the stairs. I am an elite member and this is how they treat me
No, I would not recommend this to a friendThe fridge is a nice size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.However the drawer was cracked to pieces. It was taped to fridge.
No, I would not recommend this to a friendRefrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bottom drawer came broken, never replace it from best buy
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you so much for taking the time to review our Refrigerator. Please accept my apologies to see you're experiencing a difficult time with the unit. For you to get the correct assistance we are more than happy to assist you over this line 877-467-4289 for us to provide you with your warranty needs.
-Arin. A
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
refrigerator sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.refrigerator sucks does not keep cold air. nothing stays cold
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - AM/FM Radio Portable CD Boombox with Bluetooth - Silver/Black, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. You may send us an email BestBuyBrands@bestbuy.com for further assistance. We'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support
very noisy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very noisy, very noisy, very noisy, very noisy, very noisy, very noisy
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RenanG,
Thank you for taking the time to review our Insignia™ - 4.3 Cu. Ft. Mini Fridge with Top Freezer - Stainless Steel. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Bad fridge
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stoped working after 3 months of use. Get warranty
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi 5star,
Thank you for writing a review about our Insignia™ - 4.3 Cu. Ft. Mini Fridge with Top Freezer - Stainless Steel . We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Products
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
No good frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer did not work, All my ice creams melted really disappointed
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Byron,
Thanks for taking the time to connect with us about your concern with your Insignia™ - 4.3 Cu. Ft. Mini Fridge with Top Freezer - Stainless Steel. We deeply care about the performance of our products and I would like to further review your situation. In the case that you still have this, feel free to contact my team for further help.
Dina || Insignia Support || https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt work well. The fridge does not cool. All food went roughten
No, I would not recommend this to a friendWaste of money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator never got cold returned after three days
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 4.3 Cu. Ft. Mini Fridge with Top Freezer! We know how frustrating is that the unit not cooling. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your complaint.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Tim
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mini fridge is excellent but the crap I had to go though to get it sucks. I will not buy from Best Buy again!!!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 4.3 Cu. Ft. Mini Fridge with Top Freezer. We’re glad to hear that you find the mini fridge excellent. We appreciate your feedback about the purchasing experience and understand your concerns. Your input is valuable to us, and we’ll take it into consideration as we strive to improve our products and services. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-4-3-cu-ft-mini-fridge-with-top-freezer-and-energy-star-certification-stainless-steel/6173901.p?skuId=6173901
Not impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I waited to write this review brought this in March for my husband. Three times i have noticed water puddle around front leg of refrigerator. This is my first time buying this brand so not impressed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Katie.
I would like to express my concern about your experience with this Mini Fridge. We deeply care about the performance of our products and I would like to further review your situation. This is why I kindly ask you to reach us at https://www.insigniaproducts.com/contact-us
Cesar G. - Insignia Support
poor quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.stopped working after 5 months of use, called the manufacturer and still waiting on a resolution
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I’m sorry to hear about your experience with the Insignia™ 4.3 Cu. Ft. Mini Fridge. It’s frustrating when a product doesn’t perform as expected, especially after only a few months of use. Waiting for a resolution can also be inconvenient. It's important that products are reliable, and your feedback highlights the need for better quality assurance and customer service. I hope that the manufacturer resolves your issue quickly. Thank you for sharing your experience—it’s helpful for others considering this product. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-4-3-cu-ft-mini-fridge-with-top-freezer-and-energy-star-certification-stainless-steel/6173901.p?skuId=6173901
Hassel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You guys delayed my delivery and then dropped it off 2 weeks later in the rain and promised I would recieve a giftcard for inconvenience but still nothing
No, I would not recommend this to a friendPoor cooling power
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer works great but the fridge part stays @ 50 even on the lowest setting. If you want anything in there other than drinks you might want to get another fridge for food.
No, I would not recommend this to a friend