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Customer Ratings & Reviews

Your price for this item is $699.99
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The comparable value price is $999.99

Customer reviews

Rating 3.8 out of 5 stars with 135 reviews

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Rating by feature

  • Capacity

    Rating 3.8 out of 5 stars

  • Dry Time

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers recognize the 4.4 Cu. Ft. 16-Cycle Stackable Electric Dryer's quick drying time and compact size as significant advantages, frequently praising its efficiency and decent capacity for a ventless model. Positive feedback also highlights its quiet operation and ease of use, although some users mention needing to regularly empty the water reservoir. The dryer's ventless design and stackable feature are also frequently cited as beneficial.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 135 reviews
  • Pros mentioned:
    Size

    Rated 1 out of 5 stars

    Damaged

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received damaged after waiting 15 days for delivery. It was obviously dropped. Customer service keeps making me call back saying the status has not updated in their system. However online the status shows delivered. Very frustrating!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad customer service. Never show for installation.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your customers service is really bad. They naver show for installation.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Spend a little more money and get a better washer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Don't waste your money on install. They never showed up and ended up doing it ourselves, including carrying it upstairs. Terrible customer service. I plan on returning the items.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Bonnie,

      Thank you for writing a review about our 4.4 Cu. Ft. 16-Cycle Stackable Electric Dryer with Ventless Drying - White. We know how frustrating it is regarding the service that you experience. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Ritchie |Insignia Support
      https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Lack of Support

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m trying to understand why my water Reservoir isn’t filling up with water. Best Buy installed the dryer for me a few days ago and no one from the geek squad or help desk team is able to assist me with my question. The manual states the water reservoir must be emptied after each drying cycle. If the support team could assist, I would greatly appreciate this as I just spent 1.5 hrs on the phone with no answer and had to schedule an apt to review my machine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great side washer or dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small size washer and dryer, perfect for my laundry room , large variety of settings, no need for a dryer vent, and good price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this product, just over a year later and the heat pump has gone. Appliance repair stated it was one of the worst built dryers he's ever seen and that it will cause anyone numerous problems in the future. If you do purchase, make sure you buy extended warranty or protection.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback regarding the Insignia™ 4.4 Cu. Ft. Stackable Electric Dryer. We sincerely apologize for the issues you've encountered and understand how frustrating it can be when an appliance doesn't perform as expected.

      We take your concerns seriously, and it’s important for us to maintain high standards of quality and reliability in our products. Your experience is valuable to us, and we will certainly pass your feedback along to our product development team for further review.

      In the meantime, we recommend reaching out to our customer service team to discuss your situation in more detail. They may be able to offer solutions or provide assistance regarding any potential repairs or warranty options available to you.

      Thank you again for your feedback, and we hope to have the opportunity to restore your confidence in our products. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Waste of time and money !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a whole month since my purchase and because Best Buy can’t locate a stacking kit I am unable to use the product.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi,

      The stacking kits is a part of attachments in dryer, could you please look for it inside drum? If cannot find it, call us via 877-467-4289. BBY-ExBrand_Insignia

  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    WORST DRYER

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst dryer ever! It didn't last 3 months! It burned from the inside, very odd.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi MariaD,

      Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.

      Insignia Support,
      Renee BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Excellent price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price for a ventless dryer! Will save us alot of time not having to install a vent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installation was very professional and thorough. The unit wroks as well as expected and fit the space very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peru nice over all

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice quality. It looks very high quality. And the kitchen looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than i thought.The only problem is kinda small.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't buy unless you need a ventless

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lots of issues. lent builds up quick even if you clean every time. Also issue with the pully system and belt.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't dry clothes

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this dryer because it wasn't doing the one thing a dryer is expected to do, dry clothes. I tried on every cycle and with multiple types of loads and things still weren't getting dried. Just as a test, I put in a single damp (not wet) hand towel. After nearly 2 HOURS on the "towel" setting it came out still damp. Completely unacceptable. Stay away from this product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fine product that does the job reliably. Would recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product; great quality and packaging. Functions just as expected.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible third-party service, returned item

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible brand customer service (not best buy) and also terrible third-party service company with no knowledge or experience working or repairing an electric dryer.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're sorry to hear about your experience with our customer service and the third-party service company. Your satisfaction is very important to us, and we appreciate you bringing this to our attention.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Don’t buy it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is useless. Everytime I put clothes in this dryer, the lint light comes on. Then the dryer stops Even though there is no lint in the lint tray. I returned it for another name brand.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Wilda,

      Thank you for the review. We do apologize if the product did not work.

      Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.

      Renee,
      Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Cold dryer, Wet clothes

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer does not get hot enough to dry clothes in a reasonable time frame

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi,

      Thank you very much for taking the time to review our Electric Dryer. I am sorry to read about this unit not getting hot enough to dry your clothes in a reasonable time. However, this is not a common situation on our dryers.

      Please follow the Contact Us link at the bottom of this response, we will assist with your warranty support needs and we will check for further options in this matter for you.

      Adolfo M. - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia