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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3225 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are positive about the durability and length of the 4' / 6' / 10' Lightning to USB Braided Charge-and-Sync Cables (3 Pack), with many praising its long-lasting quality and convenient length options. The price point is also frequently cited as a significant advantage. However, some customers have reported issues with USB compatibility and occasional connection problems. Overall, the positive feedback on durability, length, and value outweighs the relatively few negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 3,225 reviews
  • Rated 1 out of 5 stars

    Liquid Detected in Lightning Connector

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had them about a month before I started to get a notification that said "Liquid Detected in Lightning Connector". These are the only cables that say that, all the Apple cables are fine.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Man Down

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 10’ cord was the failed within a couple weeks of buying it. If it wasn’t for the 4’/6’ cords this would’ve been a worthless purchase.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for writing a review about our Insignia™ - 4' / 6' / 10' Lightning to USB Braided Charge-and-Sync Cables (3 Pack) - Moon Gray. We would love to check this situation further with you, I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.


      Insignia Support
      Louise
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Didn't last very long

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I realize these things are not produced to last long. Most of them fray way to easy. This one the connector piece to the phone went bad after the first month

    No, I would not recommend this to a friend
  • Cons mentioned:
    Usb

    Rated 1 out of 5 stars

    Error message when used

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a month of use, I Keep getting a dialogue box indicating cord is not an approved apple accessory.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our Lightning to USB Charge-and-Sync Cable! We understand you are experiencing issues with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Don’t get

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great all for a week at most and is starting to degrade in its ability to charge without being in some funky angle.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the lightning cable. I am sorry to read that you are having issues with the cable only weeks after the purchase. Kindly contact us to be able to check all options.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Unsatisfactory

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is Worn , doesn’t work consistently. Loose at the join.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We apologize for the inconvenience you have experienced with the product. We understand how frustrating it can be when it doesn't work consistently and is loose at the join. Your satisfaction is important to us, and we are committed to addressing these issues to improve the quality of our products.

      Keith Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Nick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable works as intended at the beginning. But it is broken and no longer useful after a few months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It’s useless.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy it. The lightning end of the cable does not quite fit so it must be pushed to one side or your phone will not charge. It’s maddening when you discover your phone did not charge and you needed it too.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Purchased 13 days ago and it stopped working

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor product - I would return but box got thrown away. I spend a lot of money at Best Buy and this is really annoying.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! We know that you expect your cable to charge your products and to last longer, so please contact us on the link below and we will gladly check for available options for you.

      Viridiana E.
      Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not even keep charging after a month heavy duty but very slow charging then stopped

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JaylanW,
      Thank you for taking the time to review our Insignia™ - 4' / 6' / 10' Lightning to USB Braided Charge-and-Sync Cables (3 Pack) - Moon Gray, we're very sorry to read you are experiencing this issue with one of our products. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT.
      Chelsea
      Insignia Support
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The longest charger broke. The silver tab that inserts into your device is loose & doesn’t work. It broke about 3 days after they were delivered.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to review our 4' / 6' / 10' Lightning to USB Braided Charge-and-Sync Cables. I understand one of them broke and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Worthless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked for awhile, but after a month or so they stopped working entirely and i had to replace them AGAIN

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Jacky,

      Thank you for the feedback. We would like to extend our sincerest apologies if we did not meet your expectation towards the product.Rest assured we are working to improve this product. For any questions,do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us.

      Insignia Support,
      Merjorie
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not for tablets

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work sometimes but only on phones. We have a hard time keeping tablets charged with these cables

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two of the cables already have shorts. My cheap cord from 5 and below lasted longer.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, thank you for taking the time to leave a quick review of the Lightning to USB Braided Charge-and-Sync Cables. I am sorry to read that you are having power issues with your product, please feel free to contact us at 1-877-467-4289 so we can review your return/exchange policy together.

      Duban M- Insignia support
      INSIGNIAPRODUCTS.COM/CONTACT-US BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Very poor quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor quality, does not work for more than a month

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, YasirA. We understand your frustration with the short lifespan of the Insignia™ - 6' USB-A to Lightning Charge-and-Sync Cable. We apologize for any inconvenience this may have caused. For assistance with this issue, please contact our Insignia customer support team (877-467-4289) for further support. - Mae | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Unhappy customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought a TV signed up to get credit card was told i would have a 200.00 credit went back to get credit expired was not told at the time there was expiration date won't be shopping there any more. time frame was about 85 days angry customer and spreading the word

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello MarkM,

      Thank you very much for taking the time to review our Insignia - 6' Lightning to USB Charge-and-Sync Cable - Moon Gray. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Insignia Support
      Alvin
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable stopped working a week after purchase, store wouldn’t take back

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Chester. Thanks for taking the time to review our Lightning to USB Charge and Sync Cable, we are really sorry to read that you experienced this situation with this product, please let us assist you in this by contacting us, so we can get the best solution available for you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stopped working within a week of getting it, and I am very disappointed.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the lightning cable. I am sorry to read that the unit stopped working. Kindly contact us to be able to check all options.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Junky

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look fancy with the braided wire but the quality is no better than the non braided they sold before.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the lightning cable. We appreciate the feed back of the quality, kindly contact us if you have any questions or concerns.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Ms.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not pleased, I thought it was the real Apple iPhone charger…. I should have read description better though wonderful salesman agreed it is proper one. It keeps making sounds when it is charging and I try to use my phone. Strange…. Thank you.

    No, I would not recommend this to a friend