Customer Ratings & Reviews
- Model:
- NS-MLA461MG3
- SKU:
- 6410918
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the durability and length of the 4' / 6' / 10' Lightning to USB Braided Charge-and-Sync Cables (3 Pack), with many praising its long-lasting quality and convenient length options. The price point is also frequently cited as a significant advantage. However, some customers have reported issues with USB compatibility and occasional connection problems. Overall, the positive feedback on durability, length, and value outweighs the relatively few negative comments.
This summary was generated by AI based on customer reviews.
Didn’t last two months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall very poor quality. One of them didn’t last two months.
No, I would not recommend this to a friendLooks good, doesn’t last
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The longest cable stopped working in less than a month
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Mike,
Thank you for your feedback on the Insignia™ Lightning to USB Braided Charge-and-Sync Cables. We're sorry to hear that the longest cable stopped working so quickly. This is not the experience we want for our customers. Please reach out to our customer support team so we can assist you with a solution. Patricia | Insignia Support
Odor drives down rating
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cords work fine, but packaging and cords had mildew smell.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi KDawg,
We're sorry for the smell of the product. Your feedback is important for us to improve the quality of our product.
Insignia Support
Lea
https://www.insigniaproducts.com/
Mildewed cables
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smells like it was in a flood. Really bad mildew smell
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi BigD,
Thank you for taking the time to review our Insignia™ - 4' / 6' / 10' Lightning to USB Braided Charge-and-Sync Cables (3 Pack) - Moon Gray. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Poor quality - don’t buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of this product was extremely poor. Less than two weeks after purchase, the flash part of the charger broke. I am not even when to mishandle or abuse chargers. Not impressed at all. Especially since it broke right before we had a horrible storm and we’re without power. I would not recommend at all.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thanks you very much for taking the time to review our Charge and Sync cable. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Don’t buy. Only Worked 7 1/2 months.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this on May 30, 2023 and it is already not working. I’ve tried multiple plugs and it doesn’t work anywhere. Total waste of money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AliciaB!
Thank you very much for taking the time to review our Insignia™ - 6' USB-A to Lightning Charge-and-Sync Cable - Moon Gray. I know that this could be an unfortunate situation that it only worked for 7 1/2 months, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Irene
For more information about your product please visit https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Meh
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work well, lasted only a week before it started losing connection.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Juan,
Thank you for taking the time to review our 6' Lightning to USB Charge-and-Sync Cable. I understand it didn't work well and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us at your earliest convenience.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
iPhone charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are ok but don’t last very long. They go out quickly
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thank you very much for taking the time to review our Lighting to USB Braided Charge-and-Sync Cables (3Pack). I am sorry to read these cables are not lasting as long as expected. I know how inconvenient this must be for you.
If the cables just stopped working and they are not damaged, please follow the Contact Us link at the bottom of this response, we will assist with your warranty support needs and we will check for further options in this matter for you.
Adolfo M. - Insignia Support
https://www.insigniaproducts.com/contact-us
Charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately this charger didn't last any longer then any of the rest.
No, I would not recommend this to a friendBad chargers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only charged one of two iPhones. I will not purchase again
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thank you very much for taking the time to review our Lightning to USB Braided Charge-and-Sync Cables (3 Pack). I am sorry to read these cables are not working properly for your purpose.
Please follow the Contact Us link at the bottom of this response, we will assist with your warranty support needs and we will check for further options in this matter for you.
Adolfo M. - Insignia Support
https://www.insigniaproducts.com/contact-us
Don’t buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been 2 months since I purchased these and the longest cable no longer charges. It’s just outside Best Buy’s return window. Save your money and buy something else.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ Lightning to USB Braided Charge-and-Sync Cables. We’re sorry to hear about the issue with the longest cable no longer charging. Your feedback is important to us, and we’ll use it to improve our products. If you have any other comments or suggestions, we’d love to hear them. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-4-6-10-lightning-to-usb-braided-charge-and-sync-cables-3-pack-moon-gray/6410918.p?skuId=6410918
broke after three weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After using it for three weeks the end of one of the chargers came out when I was unplugging from my Ipad. I had to use a pair of tweezers to remove it from Ipad charging port.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi reader,
We're sorry for your experience, please know that your feedback is important to help us improve the quality of our product.
Insignia Support
Lea
https://www.insigniaproducts.com/
Donot recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnot work as intended. I will not recommend. Very lose cable
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback about the Insignia 6' USB-A to Lightning Charge-and-Sync Cable. We value your input and appreciate you highlighting your experience with the cable fit. Your insights are important to us as we aim to improve our products and ensure a better experience for our customers. Thank you for being a part of our community! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-usb-a-to-lightning-charge-and-sync-cable-moon-gray/6410862.p?skuId=6410862
Car charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not happy with this product. It constantly gets tired up in knots
No, I would not recommend this to a friendFloor clerk gave me wrong item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I asked the tech at the store for help finding usb c to lightning adapters and he gave me these. Waste of money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JacobP,
Thank you for writing a review about our Insignia™ - 4' / 6' / 10' Lightning to USB Braided Charge-and-Sync Cables (3 Pack) - Moon Gray. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Products
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Don’t purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This gets a short in it very easily I wouldn’t recommend
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the lightning cable. I am sorry to read that you are having issues with the cable. Kindly contact us to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Worst Best Buy ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service is trash at this location. This Best Buy is the worst one ever
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi StephanieD! I am truly sorry to hear about your negative experience with our customer service at this location. It is disheartening to learn that your visit was less than satisfactory, and I can understand how frustrating that must have been for you. Please know that this is an isolated issue, and we will make note of your feedback to ensure that we improve our services for all customers going forward. Your feedback is invaluable to us, and we appreciate you bringing this to our attention. We apologize for any inconvenience this may have caused and are committed to addressing this issue to provide a better experience for you and others in the future.
JC | Insignia Support https://www.bestbuy.com/site/insignia-6-usb-a-to-lightning-charge-and-sync-cable-moon-gray/6410862.p?skuId=6410862
Don’t get it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had these for about 2 weeks. There are 2 being used at the moment and 1 already isn’t charging right. I have to play with the end for a bit for it to charge any device. As if it was already used and abused. And it wasn’t even cheap either.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for reaching me back! We understand how disheartening is when a product stops working. Please allow us to assist you further! Feel free to contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Wish I could give it zero stars
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cable stopped work after a week. No matter what power source you plug this cable does not charge an iPhone. Of course I already threw away the receipt and packaging. This is worst insigna product I have ever owned.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 6' Lightning to USB Charge-and-Sync Cable. I understand it stopped working and that can be frustrating. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Product review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to get a month use of this product before it stopped working.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Aaliyah,
Thank you for taking the time to leave a review of our Insignia™ - 6' USB-A to Lightning Charge-and-Sync Cable. I know it can be dissatisfying that its not working as expected. We would love to further check this with you. You can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285