Customer Ratings & Reviews
- Model:
- NS-MLA461MG3
- SKU:
- 6410918
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the durability and length of the 4' / 6' / 10' Lightning to USB Braided Charge-and-Sync Cables (3 Pack), with many praising its long-lasting quality and convenient length options. The price point is also frequently cited as a significant advantage. However, some customers have reported issues with USB compatibility and occasional connection problems. Overall, the positive feedback on durability, length, and value outweighs the relatively few negative comments.
This summary was generated by AI based on customer reviews.
Poor quality cable
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor cable construction. The connectors broke in less than 40 days. Will not recommend this brand to anyone.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
I am so sorry to hear that your experience with our Insignia™ - 4' / 6' / 10' Lightning to USB Braided Charge-and-Sync Cables (3 Pack) - Moon Gray has not meet your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We would love to check this situation further with you, so please feel free to contact us, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Don’t buy this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’d give it 0 stars if I could. It’s hit or miss if it’ll charge my phone. Sometimes it’ll stop charging in the middle of the night.
No, I would not recommend this to a friendDoes NOT work with iPhones!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does NOT work with iPhone like it says it does! Three people in the family all have different iPhones and it does not work with any of them. Tried all different usb plugs. Will return for sure!!
No, I would not recommend this to a friendWORST THING EVER
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NO STARS…….IT BROKE AT THE TIP WHERE YOU INSERT INTO YOUR APPLE DEVICE FOR CHARGING…..LUCKY IT DIDN’T BREAK INSIDE MY IPAD.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 6' Lightning to USB Charge-and-Sync Cable - Moon Gray, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support
Hard to charge...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sync Cable will not charge my phone unless I remove the cover. I will not recommend.
No, I would not recommend this to a friendI dont recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They don’t last long at all. Two cable stopped working out of nowhere after about three weeks
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RodrigoM,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Renee,
Insignia Support
Lightning end melted!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightning end of cord got hot and melted when not plugged into device. Best Buy replaced it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 6' Lightning to USB Charge-and-Sync Cable! I'm very happy to know that Best Buy replaced your cable when the end of cord got hot and melted. Please feel free to contact us at the link below if you need further assistance.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Item new but not working what so ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT RECOMMEND this product! None of the cords I bought works! So very much disappointed!!! I’ll it 0(zero) stars but I have click on 1 star or else it won’t let me continued.
No, I would not recommend this to a friendno it’s not a good buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this charger don’t work and got it june 20 and now it’s july 2 and no longer charges
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Roberta,
Thank you for taking the time to review our Insignia™ - 4' / 6' / 10' Lightning to USB Braided Charge-and-Sync Cables (3 Pack) - Moon Gray, I understand how exciting a new purchase can be and how upsetting it is when things don't work as expected, that's why I would kindly ask you to contact us if you ever encounter another issue with your Devices, we'll be more than happy to provide any needed assistance.
Insignia Support
Shella
www.insigniaproducts.com/support
Not as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cord wasn’t material I expected. Not as durable as desired
No, I would not recommend this to a friendHorrible
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible, makes the phone heat up. I tried on multiple phones, all of them heated up.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Addy. Thank you for writing a review about our Insignia USB Charge and Sync Cable. I apologize that this cable makes the phone heat up even you tried to other phone and the same issue on it. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.insigniaproducts.com
Didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Long cord never worked. If I wanted to pay $40 for just two cords I would have gotten the apple brand. Now I have to deal with the hassle of return. Just pay for the name brand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We know that you wish to make sure that your devices are charged when you need them and so, please know that you can contact us on the link below, and we will gladly help assist you.
Viri E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Not good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Failed a long long time ago. The connection was very finicky.
No, I would not recommend this to a friendDon’t purchase
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned item. Did not stay in place to charge my phone
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MrAwesome. Thank you for writing a review about our Insignia Charge and Sync Cable. I apologize that this charger did not stay in place to charge your phone. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Slow charger
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slowest charger ever. I’m really disappointed in this product.
No, I would not recommend this to a friendBuyer Beware
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could rate it a zero I would charging port dislodged from the cord 10 days past return date. I should have bought a genuine Apple cord.
No, I would not recommend this to a friendExpensive and Not Worth It
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't even last a month. Bought it to use in the car for carplay.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 6' Lightning to USB Charge-and-Sync Cable! We know how frustrating is that your cable stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Broken immediately
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All three cables came already semi-broken and could work with some finagling, but completely died within 2 months. Not the deal you think it is.
No, I would not recommend this to a friendPoor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cable worked great for the first week and a half, then it started not to fully charge, then wouldn't charge at all. I will not trust this brand again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thank you so much for your review on our 6' Lightning to USB charger cable, I truly apologize that you have to go through this, I know it can be really frustrating. In this instance I would like you to get in contact with our support team so they can further assist you in this matter. Please follow the link bellow, our agents will be happy to help you.
Roberto E.
www.insigniaproducts.com/contact-us
didn’t work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.did not work at all, terrible experience. would not recommend
No, I would not recommend this to a friend