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Customer Ratings & Reviews

Your price for this item is $5.99
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Customer reviews

Rating 4.7 out of 5 stars with 3225 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are positive about the durability and length of the 4' / 6' / 10' Lightning to USB Braided Charge-and-Sync Cables (3 Pack), with many praising its long-lasting quality and convenient length options. The price point is also frequently cited as a significant advantage. However, some customers have reported issues with USB compatibility and occasional connection problems. Overall, the positive feedback on durability, length, and value outweighs the relatively few negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 3,225 reviews
  • Rated 1 out of 5 stars

    Defective or very poor quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. It did not last a month. The lightning part actually came out of the end of the cord and was stuck in the phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Irregular charging - charges sometimes and doesn't other times.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Poorquality,

      Thank you for taking the time to review our Insignia™ - 6' Lightning to USB Charge-and-Sync Cable - Moon Gray. I understand you found it uncomfortable to use since it is charging irregularly and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any more questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Cords

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not compatable with iphone products sales people should not be allowed to fasly get customers to purchase merchandise

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke in a week . Snapped off in my port. Got a new one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hub

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No lighting seen since day 1 for the price should have no quirks

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi TameraW,

      Thanks for taking the time and effort to leave a review with our Insignia™ - 6' Lightning to USB Charge-and-Sync Cable - Moon Gray. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.

      Insignia Products
      Lisa
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t fit securely and often loses connection. Cannot recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Return for a refund

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thin metal piece that plugs into your phone is extremely weak and thin and it broke off the first time I used it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible buy. Charger broke less than a week now I have to take the time off to go out my way to purchase another.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, there.

      I am definitely aware that this situation with your Charge-and-Sync Cable can be frustrating. In an ongoing effort to provide the best possible experience with your product, I would really love to provide you with alternatives for it. This is why I kindly as you to reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you.

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Failed to Charge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable failed to charge my iPhone. Check both connection points and still no indication it was charging my phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not original they don’t charge my iPhone nor my EarPods

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 6 and 10 ft cords did not work.... I returned them the next day. Hopefully it was just a bad batch.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Charger don’t charge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That cord stopped charging my phone after 2 weeks. I don’t have my receipt or packaging to return

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, thank you for taking the time to leave a quick review of the 6' Lightning to USB Charge-and-Sync Cable. I am sorry to read that you are having power issues with your cable, I know how frustrating this can be when trying to enjoy your product. Please feel free to contact us at 1-877-467-4289 so we can take a look at the warranty policy together.

      Duban M- Insignia support
      INSIGNIAPRODUCTS.COM/CONTACT-US BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Uncharged

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought and used only at night n it did not last at all!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No thank you

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works when it feels like, sorry I wouldn’t recommend this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told it was a fast charger and it’s not, it takes forever to charge my phone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for the first hour than hit or miss if it wants to charge or not. Usually not.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Teri!

      I understand the feeling when things don't go as planned. Allow me to remind you that all our products have a 1-year (365 days) of manufacturer's warranty, so please let us assist you in this by contacting us, so we can get the best solution available for you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Works BUT too short.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works but it is too short to be effective when plugged into a wall.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Neil,

      Thank you for reviewing our lighting USB charge and sync cable. I am sorry to know that this cable did not meet all your expectations, but I really appreciate
      your feedback, I assure you that we will continue working to improve our products.

      In case that you have questions please contact our team in the link below.

      Carlos O - Insignia support.

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Does not fit

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought it for I phone 7 plus with otter case Unfortunately did not fit

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NA

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable barely charges phone. Keeps popping out of charging port

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad connector

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    End that connected to phone broke off in 5 months.

    No, I would not recommend this to a friend