Customer Ratings & Reviews
- Model:
- NS-MM541S23
- SKU:
- 6510533
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 4-in-1 15W Wireless Charger's high-quality build, sleek design, and ease of use for multiple devices. Many appreciate its MagSafe compatibility and the convenient cooling fan, although some find the fan noisy or persistently on. The charger's compact size is also a plus for many users. However, a few customers noted concerns about the magnet strength and occasional battery life issues.
This summary was generated by AI based on customer reviews.
Great for about 90 days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product worked for about the first 90 days. After that, all the charging pads on the base stopped working. Now all that works is the phone charger on the post and the watch charger. Save your money.
No, I would not recommend this to a friendApple Charging station
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is the perfect charging station for all Apple products
I would recommend this to a friendBad Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While I was really impressed with the fit & finish of this product, I bought the 1st unit on Nov 5th 22, it failed on Dec 27th 22. I returned it and purchased a second unit on Dec 30th 22. It died on Jan 25th. In both cases the turbo/fan function turned on by itself and would not shut off, I tried unplugging it overnight, still wouldn't shut off even when no device was on the charger. The button also became non-responsive. Now I'm stuck with this faulty product as Best buy says the return period ended on Jan 14th. I used to have an extended return period until BestBuy killed the Elite program ( thanks for that best buy). At a time when brick-and-mortar retail is struggling to survive in an online retail world, BestBuy seems to be running full tilt toward obsolescence.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi StevenL,
Thank you for sharing your experience with our Insignia™ - 4-in-1 15W Wireless Charger with MagSafe for iPhone 14/13/12 series + Apple Watch + AirPods + other Qi-enabled Devices - Silver. I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation with this Wireless Charger since it should be working correctly. Please reach out to us through the link below where we will gladly help you with this.
Dina || Insignia Support || https://www.insigniaproducts.com/
- Cons mentioned:Fan
Needs recall
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As many have mentioned, “turbo” button breaks very quickly and sticks this charger into turbo mode with a loud fan going. Unable to pull button out and cant see any screws for disassembly etc. for a fix.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RJW2,
Thank you for the review. I do apologize if you did not like the product. For us to fix the issue please give us a call at 888-237-8289.
Insignia Support,
Renee
- Cons mentioned:Fan
Disappointing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted this to work but within a month the fan wouldn't turn off and the charger for ipods stopped working. Disappointing to find one that works well. The search continues...
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RobertM,
We apologize that this wireless charger only works in a short period of time. It is important for us to know your feedback so we can continue to improve the quality of this product. If there is anything that we can assist you with, please contact us at 1-877-467-4289 for further assistance.
Insignia Support
Lea
https://www.insigniaproducts.com/
- Cons mentioned:Fan
Beware !!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked for about 3 week than the fan turned on by itself would not stop . And the two bottom chargers stopped working could not charge my air pods. Had to return it . Would not recommend this product
No, I would not recommend this to a friend Bad Quality Open Box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as an open-box which said it was in good condition. However, when I opened the box, the apple watch charger was broken and defective. Best Buy would not even honor an exchange and did not give me another one.
No, I would not recommend this to a friendJunk after 4 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed in this product to say the least! It was great until it wasn’t. I bought it in early March, so 4 months ago in both bottom pads have already stopped working. When I spend.$149.00 for a charging unit I expect it to last longer then 4 months. Upon reading more reviews tonight this seems to be an ongoing issue yet. Best Buy continues to sell them with no return options after 14 days…..
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello RobC,
It has come to my attention that you were not fully satisfied with the purchase of your Insignia™ - 4-in-1 15W Wireless Charger with MagSafe for iPhone 14/13/12 series + Apple Watch + AirPods + other Qi-enabled Devices - Silver. I'm sorry that the product didn't meet your expectations, as Insignia always strives for the best customer experience. We will do everything in our hands to assist you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
https://www.insigniaproducts.com/support
- Cons mentioned:Fan
Opened Box
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought “opened box” item that was supposed to have been vetted for issues. AirPods charger does not work. Cooling fan will not shut off. Not a good experience.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Insignia™ - 4-in-1 15W Wireless Charger with MagSafe for iPhone 14/13/12 series + Apple Watch + AirPods + other Qi-enabled Devices - Silver! We understand how annoying is that your Wireless Charger is not working properly. We would love to assist you further! Please feel free to contact us at the link below.
Insignia Support
Shella
www.insigniaproducts.com/support
Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk. In less than two months the base chargers (phone and AirPods) stopped working. The fan stays on and there's a constant red light at the center of the base station. I unplugged it and plugged back in several times and nothing. The top phone and watch charger work fine, it's the base chargers that quit working. I DO NOT recommend paying this amount for less than 2 months of use.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello KeithC,
Thank you for sharing your experience with our Insignia™ - 4-in-1 15W Wireless Charger with MagSafe for iPhone 14/13/12 series + Apple Watch + AirPods + other Qi-enabled Devices - Silver. I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation with this Wireless Charger since it should be working correctly. Please reach out to us through the link below where we will gladly help you with this.
Dina || Insignia Support || https://www.insigniaproducts.com/
- Cons mentioned:Fan
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked exactly 1 month then the fan would stay on constantly without anything on the charger passive charger doesn’t work anymore either.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 4-in-1 15W Wireless Charger. We're glad to hear that it functioned well for you initially, and we truly appreciate your feedback regarding the fan and charging capabilities. Your insights are valuable to us as we strive to enhance our products and customer satisfaction. We hope you find a solution that meets your needs moving forward! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-4-in-1-15w-wireless-charger-with-magsafe-for-iphone-15-14-13-12-series-apple-watch-airpods-other-devices-silver/6510533.p?skuId=6510533
Terrible product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t deserve 1 star. 1st purchase- opened box, plugged in, and the power button didn’t work and 2 bottom charges didn’t work. I looked up reviews and everyone said same thing. Took 1st back and exchanged for another one. 2nd purchase- got home, plugged in, and same problem after 6 hours of ownership. Took back and got a refund. Staaaaaaay away from this one!!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your experience with the Insignia™ 4-in-1 15W Wireless Charger. We genuinely appreciate your feedback, as it helps us gain insights into our products. We're committed to providing quality experiences for our customers, and your input is invaluable in our ongoing efforts to enhance our offerings. If you have any further suggestions or thoughts, we would love to hear them! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-4-in-1-15w-wireless-charger-with-magsafe-for-iphone-15-14-13-12-series-apple-watch-airpods-other-devices-silver/6510533.p?skuId=6510533
Charger not consistent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It diesnt consistently charge when phone placed on the charger. At times you have to reposition the phone on tge charger to get charger to work. The woukd not buy again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are sorry to hear about the issues you are experiencing with the charger. Your comments are important to us, and we will use them to improve our products and services. We appreciate your patience and support. Keith | Insignia Support
Not worth it at all
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return it after two weeks as it stopped working. During the two weeks it was intermittent in its function. I am extremely disappointed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Dear TheDMDad, we apologize for the inconvenience you experienced. We take your feedback seriously and will address the issue promptly. - Carl | Insignia Products
4-in-1, but 2 don't work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes for this device, since it would meet my charging needs. However, I've had it for less than a month and the entire base appears to be non-functional. Neither of the charging pads are working and the mode switch seems to be stuck "on", so I cannot turn off turbo mode.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our 4-in-1 15W Wireless Charger with MagSafe for iPhone 14/13/12 series + Apple Watch + AirPods + other Qi-enabled Devices - Silver,
we're very sorry to read you are experiencing this issue with one of our products,
please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Irene
www.insigniaproducts.com/support
Expensive paperweight
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible device. Not only slow charges, But it is also inconsistent and stops charging the watch
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ - 4-in-1 15W Wireless Charger, Tagg. We sincerely apologize for the issues you're experiencing with slow charging and the inconsistent charging of your Apple Watch.
We recommend contacting ourInsignia customer support team (877-467-4289) as soon as possible. They can assist you with troubleshooting steps, warranty information.
We appreciate you bringing this to our attention and value your feedback. We will share your concerns with the relevant teams to help improve the quality and reliability of our products. - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Didn’t work as advice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item did not work fully. The MagSafe charger and the Apple Watch charger worked, but the two qi wireless charging pads on the base did not work at all. So I’m returning it. I may have just got a defective unit but for $150.00 it should work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
We do apologies for what happen, for any question you can contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Irene
www.insigniaproducts.com/support
Doesn’t work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your money. Stops charging within 2 weeks and I missed the return window by a day so I couldn’t get my money back.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Lauren, we apologize for any frustration you encountered. We’re committed to improving, and your feedback helps us do better. - Carl | Insignia Products
Wax
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bottom piece won’t charge. I only had for two months. With out
No, I would not recommend this to a friendBuy the Belkin
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quickly broke, already returned this one to the store.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ - 4-in-1 15W Wireless Charger. I'm sorry to hear that you experienced issues with the product and had to return it. This is not the experience we aim to provide.
We take full responsibility for the inconvenience caused. If you have any further questions or need assistance with another product, please don't hesitate to reach out. We're here to help and ensure you find a solution that meets your needs. Thank you for giving Insignia a try, and we appreciate your patience. Rolf | Insignia Support https://www.bestbuy.com/site/insignia-4-in-1-15w-wireless-charger-with-magsafe-for-iphone-15-14-13-12-series-apple-watch-airpods-other-devices-silver/6510533.p?skuId=6510533