Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
NS-40D510NA19
SKU:
6261176
Your price for this item is $139.99
Clearance
The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 1109 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.2 out of 5 stars

  • Sound Quality

    Rating 3.5 out of 5 stars

  • Brightness

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the 40" Class LED HDTV's excellent picture quality and reasonable price. Many are pleased with the easy setup process, while gamers appreciate its suitability for gaming consoles. However, some customers have concerns about the TV's smart features, low volume, remote control issues, short lifespan, and washed-out colors.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,109 reviews
  • Rated 3 out of 5 stars

    Good TV for your teenagers bedroom!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda on the small side but serves the need. Definitely not a gaming/video tv but perfect for watching TV.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for my garage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfect for what I bought it for which is for workout and exercise videos in my garage

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Functional

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality lacking but picture is adequate. Basic tv good for secondary use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for price

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for the price has more hdmi ports then the more expensive tv’s

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great price, but picture is just ok.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, but disappointed. I was replacing my Sanyo tv which had a fantastic picture, and thought this tv would be about the same. The Insignia is good if you sit directly in front as opposed to the side. Also, the 2 legs for the stand sit crooked and not sure how to fix it. Still a good price.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Lynne.

      I understand this TV was not ideal for you. However, the behavior you are describing with the stand here does not seem right at all. If the TV is sitting unstable it could be dangerous to keep it that way. Let us check if there is something special we could do for you, please, give us a call at 877-467-4289 for further orientation on this.

      Charles V. - Insignia Support
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it would be better then my insignia 720 that I love but it wasn't

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality and color not that good you get what you pay for.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok Tv.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price pretty much speaks for itself, you pay for what you get.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good television for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tv for the guest room and it has worked great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great tv for kids rooms

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this tv were a smart tv it would be way better for my kitchen!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Durable enough for a 4 year old to use.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Brutal picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t be fooled by other reviewers. You get what you pay for. The picture blurs anytime there is a fast movement. This would be a good TV for a child who doesn’t know any better. Save your money. It has poor color and simply looks washed out.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Kaleel,

      Thank you very much for your review. I am certainly sorry to read the product is not working at its best for you.

      Please contact us at Insignia at 877-467-4289 for your warranty support needs and we will help get you back up and running.

      Adolfo M. - Insignia Products BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Didn't work for me

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed TV. Worked for a few days went out. Returned it and Bought Vizio. The Vizio Optical Port did not work so I returned it also. Finally bought a 4K Vizio 40 inch from Costco. So far so good. Because "electronics" don't seemed to be as reliable as in the past I always purchased the 5 year extended warranty. Bestbuy has exceptional warranty and service so if you buy anything electronic. Get the extended warranties.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not really a good TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is cheap and the picture fades too often. It would be good for a college dorm room.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Dave.

      I understand the picture quality of the TV was not ideal for you. We would like to hear your comments and elaborate on how the picture "fades" on the TV. Please, give us a call at 877-467-4289 for specific troubleshooting on your particular case.

      Charles V. - Insignia Support
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Wasn’t to happy.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited about the Black Friday savings but when I got home I realized that it wasn’t a smart TV. I wasn’t to happy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Keeps resetting

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope someone from Insignia or BestBuy support answers this because here is what is happening. Every time I turn the TV on all the settings are reset. In order to use it I have to use the remote to change all the settings to what I want and make it usable. I would not recommend this TV to anyone at the moment, but I could change my mind if this problem is corrected.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello

      I know how frustrating it may be for our electronics to not work correctly andto not receive the proper support is truly unacceptable, so I will like to recommend to get in touch with us at: 877-467-4289 for any warranty needs you may have.

      Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Horrible.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought TV for my son. Ordered online and picked up at store the same day. Got home hooked tv up and starting setting it up. Turned tv off and it would not come back on. Tried several different things and it wouldn’t work. Best Buy location was extremely rude when I called. Took tv back next day and got my money back.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Christina,

      Thank you so much for providing us with your review on this TV, it pains me to hear that you are having these type of issues with it. I can assure you that this is not normal and it needs to be repaired. Please contact us at Insignia at 877-467-4289 so that you can receive the proper help you need.

      Brian C. -Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Don’t Buy

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had 1 year and TV doesn’t work, please help!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality, Price, Tv size

    Rated 5 out of 5 stars

    Great TV for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a simple 40” TV at a reasonable price. The Best Buy app pointed me to the Insignia (their house brand). For $150 I was somewhat leery, but my suspicions were put to rest after I turned on the unit. It has a very sharp picture and required no adjustments to the color. I attached my Roku streaming device and have zero complaints.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello!

      It's such a nice thing to read your nice comments about this TV, we are glad to read that you are enjoying your TV and even more to know that this TV met your requirements! Remember that we remain at your service, so if you have any question feel free to contact us at 877-467-4289, between 8 am to 9pm, Central Standard Time.

      Hector S. - Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    works good but parts were missing.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No immediate help from tech support in ,,,where-ever-astan. Just a run around. Not a very good deal in the end at all.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Dave.

      Allow me to apologize due to the lack of attention you received. The situation you are describing seems unacceptable. If the TV was NOT purchased as Open Box it should come complete. Please, do me a favor and contact us via EMAIL on the link below my signature so we can fully evaluate the situation and reach a proper determination.

      Charles V. - Insignia Support
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia