Customer Ratings & Reviews
- Model:
- NS-BC2ZSS8
- SKU:
- 5947339
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers find value in the 42 Bottle or 114 Can Built-in Dual Zone Wine and Beverage Cooler's temperature control, dual zones, and capacity for both wine bottles and cans. Many appreciate its size, appearance, and the included lighting features. However, some customers note that the unit can be noisy, and there are concerns regarding the warranty and the effectiveness of the locking mechanism. The ease of use and overall performance are also frequently highlighted.
This summary was generated by AI based on customer reviews.
Very nice fit. Need to get used to the drawers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice fit. Need to get used to the drawer system
I would recommend this to a friendDual zone means one side warm, one cold.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As others have mentioned, if you want to keep both sides of this unit cold, do not buy. I have bought and returned 2 units, and am on the 3rd. They have all had this issue. It will not keep both sides below 40 degrees at the same time. I’ve finally given up with the hassle of dealing with Best Buy, and have swapped a cheap dorm refrigerator into that spot. Drinks actually stay cold that way.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Not what I expected
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cooling function is good. Design is poor. Shelves don't pull out difficult to see drinks available. Legs don't level well
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Aldo.
I am definitely aware that this situation with your Wine and Beverage Cooler can be frustrating. In an ongoing effort to provide the best possible experience with your product, I would really love to provide you with alternatives for it. This is why I kindly as you to reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you.
Cesar G. - Insignia Support
- Cons mentioned:Warranty
Unit sucks
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One side already went out after 18 months and apparently warranty is for only 12.
No, I would not recommend this to a friend Just bought it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not on use just yet. Waiting on kitchen remodeling to end.
I would recommend this to a friendShort life
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been 3 months and the right side has already stopped working, Geek Squad will be out next week.
No, I would not recommend this to a friendBeverage Center
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has not worked sonce I bopught it. The manufacturer I am having a hard time returning, my Pacifica Rep is helping me now.
No, I would not recommend this to a friendRight side stopped working after 11 months
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never really worked well for beer. Just doesn't get cool enough. Then the right side stopped working completely. Had to bring it back to Best Buy where they decided not to replace it, rather send it out for repair. That was two weeks ago. I'll probably get it back in time for the one year warranty to expire. People in the store are nice. The product is a $600 paperweight.
No, I would not recommend this to a friendDoes not last long
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well the first year and now it keeps cool not cold
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi PatioStero!
Thank you for taking the time to review our Insignia - 42 Bottle or 114 Can Built-in Dual Zone Wine and Beverage Cooler - Stainless steel, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Poor quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in the product. We purchased and the cooling unit stopped working. Got a replacement and then that one stopped working within two months. Very disappointed in this product. I was so excited to finally have a mini fridge that was large enough and had a great look. This one was exactly what I wanted-minus the not cooling part.
No, I would not recommend this to a friendDon’t buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in December. No longer cooling. Warranty number in owners manual and posted in review responses is not valid. Very poor design. Standard wine bottles will not only not fit 3 across but the shelves are so close together standard wine bottles will not fit vertically. Horrible design, awful product
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, thank you for taking the time to leave a quick review of the 42 Bottle or 114 Can Built-in Dual Zone and Beverage Cooler. I am sorry to read that you are having issues with your product, please feel free to give us a call at 1-877-467-4289 so we can review your warranty together.
Duban M- Insignia support
INSIGNIAPRODUCTS.COM/CONTACT-US
Mrs.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only owned this beverage fridge for a little over 3 weeks and the left side doesn’t get as cold as the right side. Both should be capable of the same temperature. Now, I have to return it to Best Buy for a new one after spending nearly an hour on the phone for warranty/customer service.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the wine and beverage cooler. I am sorry to read that you had issues with one side of the unit. Kindly contact us if you are having the same issue.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Too noisy and does NOT hold temperatures
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this...Annoyingly noisy, runs most constantly and does not hold temperature set ( deviates by up to 10 degrees). Poor quality except it looks decent from front. Suppose if you didn't care about temperature fluctuation fair value . Sure it's easy to use by doesn't work as expected.
No, I would not recommend this to a friendI have issues with the door from day 1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The door does not close properly from the day I opened it and i dont know how to get it fixed
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time to write us your comments.
I understand that a new product is an exciting purchase to just be ruined by a malfunction this doesn't seem right. We would like to follow your situation. Please get in contact with us over this line 877-467-4289, we would be more than happy to assist you.
-Arin. A
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
Good for keeping things at 53 degrees... No thanks
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm on the second unit and it's a lemon also, left side 43, right side is 53, both are set at 37 and not opening the doors for 24 hours. Garbage, do better Best Buy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
I am very sorry to read that you are experiencing these issues with your Wine and Beverage Cooler. This does not seem like normal behavior so I will like to suggest to get in touch with us at the contact link below so we can help you get this solved.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Worst beverage unit ever
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than 1 star rating for the product and the overall service. After 15 months died. Can’t be serviced and Best Buy doesn’t stand by their product. Avoid this one and buy a better product from a better company
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, thank you for taking the time to leave a quick review of the Dual Zone Wine and Beverage Cooler. I am sorry to read that you are having issues with your product, please feel free to get in contact with us at 1-877-467-4289 so we can take a look at some troubleshooting steps with you and take a look at the warranty.
Duban M- Insignia support
INSIGNIAPRODUCTS.COM/CONTACT-US
Ehhh
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked awesome at first then only one side only started working .
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thanks for taking time of your day to share a review about your beverage cooler. We are sorry to read about this bad experience you had with your cooler. We really want to assist you with this issue, so please contact us by clicking the link below to address this issue as soon as possible.
https://www.insigniaproducts.com/contact-us
Marcos O. - | Insignia Support |
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator does not hold as many bottles of wine as advertised.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, I apologize for any inconveniece this has brought to you. The unit can hold up to 42 (750mL) bottles of wine accommodated. Please contact us if you have any questions or concerns. Grecia M. | Insignia Support https://www.insigniaproducts.com/contact-us
Poor Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this item for a month are not cooling, now I have to make this effort to call the manufacture for possible repair very disappointed. Talking about spending thousands of dollars at Best Buy.
No, I would not recommend this to a friendWhat a waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a piece of garbage, it never got cold enough and one side stopped working altogether within the first year. I called support they said there was nothing they could do. 3 years later it completely stopped working.
No, I would not recommend this to a friend
