Customer Ratings & Reviews
- Model:
- NS-BC2ZSS8
- SKU:
- 5947339
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers find value in the 42 Bottle or 114 Can Built-in Dual Zone Wine and Beverage Cooler's temperature control, dual zones, and capacity for both wine bottles and cans. Many appreciate its size, appearance, and the included lighting features. However, some customers note that the unit can be noisy, and there are concerns regarding the warranty and the effectiveness of the locking mechanism. The ease of use and overall performance are also frequently highlighted.
This summary was generated by AI based on customer reviews.
Terrible products, very limited return window
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right side stopped cooling 1 day after return period ended. This is a very expensive purchase and now we are completely out the money. I don’t think I’ll be buying anything at Best Buy ever again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Terryoke!
Thank you for sharing your experience with our Beverage Cooler! We know how annoying is when a product stops working. Please allow us to assist you further in this situation! Please feel free to contact us at the link below to get assistance with your unit.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This cooler only worked the initial day, yes one day. Was not satisfied at all. The right side did not cool at all. Returned.
No, I would not recommend this to a friendLooks great, but never worked
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product looks good in the showroom and online but it never cooled properly. I've been waiting since May for a replacement or some kind of resolution but they are out of stock. Not happy and would not buy again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello AdamBo, I appreciate the time you have taken to leave a quick review of the cooler. I am sorry to read that the unit is not cooling and you are unable to get a replacement. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Crying Dog
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sounds like a crying dog when the compressor comes on. Got a replacement and the second one does the same thing. Very unpleasant sound. I guess it works if you don't care about torturing your ears.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the Beverage cooler. I am sorry to read that you are having issues with the compressor. Kindly contact us to be able to check further to your case.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Really wanted this to work!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have paid more attention to the previous reviews. Mine lasted a few weeks before it stopped cooling on both sides. Very disappointed and mad that I have to load this thing up and take it back.
No, I would not recommend this to a friendWorse Customer Service and Bad Item
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item started leaking water less than 1 year. Had the Geek Squad protection and they expect you to bring this 100lb item back to the store for service b/c it's less than 18 cubic feet.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the beverage cooler I am sorry to read that you had a very bad experience when applying the warranty. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Do not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.37 degrees is the lowest temperature setting. Both sides are set at 37 and already the right side is hardly cooling at all. Love the style, but very disappointed in the purchase.
No, I would not recommend this to a friendWine Cooler
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far cannot complain about this item. Would highly recommend this product. Again it is defaulting to poor. Would give it a good rating.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi QueneB,
Thank you for taking the time to review our Insignia™ - 42 Bottle or 114 Can Built-in Dual Zone Wine and Beverage Cooler - Stainless steel. Thank you so much for giving our product a good review. We will continuously working to improve more of our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
The Worst
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only got it for 2 months, and it already stop working. I can't believe it, and I dont know what to do with it now. I'm very disappointed in this product, and it was not cheap
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I apologize for the experience that you had with this Beverage Cooler. I would like to further review your case so we can find alternatives for your product. Please reach us at https://www.insigniaproducts.com/contact-us where we will happily assist you.
Cesar G. - Insignia Support
Wine Frig.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in November of 2020 and in June 2022 it has quit working and out of warranty. So not impressed.
No, I would not recommend this to a friendBarely work for two years before dying
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two of these for our new home a little Over two years ago. Both died (failed to cool) within a week of each other.
No, I would not recommend this to a friendNever gets to 39 degrees
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I set up a wireless thermometer in the middle racks and the lowest it got was 42 degrees.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello John, I am sorry to read that you are having some issues with the wine/beverage cooler. We would love to assist you, please contact us to provide you with the best and proper resolution.
-Grace Insignia Support
https://www.insigniaproducts.com/contact-us
Horrible can’t keep both sides cold
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible, only keeps one side cool. Can’t run both side low even though the settings says it can. Do not buy.
No, I would not recommend this to a friendVery disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This wine cooler is horrible. I could not fit bottles in it. The space is too tight for any bottle. I have right now only five bottles because is too narrow.
No, I would not recommend this to a friendJUNK COMPLETE AND UTTER JUNK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give a zero star rating I would have!!!! ITS ONLY USE WOULD BE A GOOD BOAT ANCHOR
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello SteveO,
I appreciate the time you have taken to leave a quick review of the wine cooler. I am sorry to read that you are having some issues with the unit. Kindly contact us to check all the possibilities.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Do not waste your money on this product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working completely. Waste of money . Does not cool at all and the lights do not come on.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello.
I apologize for the inconvenience that you have experienced with our wine cooler, please let us try to correct this situation. I will leave a link down below where you can find the information needed to contact our agents, I can assure you that they are really kind and knowledgeable.
Carlos O - Insignia support
https://www.insigniaproducts.com/contact-us
Terrible.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful. Didn’t even make it 2 years before it would no longer get cold.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the beverage cooler. I am sorry to read that the unit is no longer cooling. Please contact us if you have any questions or concerns.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Not eorking
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it never worked or cooled. few weeks after purchase stopped completely
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Onder,
Thank you for taking the time to leave a review of the Beverage Cooler. I am sorry to read that you have some issues with the unit. I understand that this may be frustrating. Please contact us to be able to assist you further.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Looks great. Doesn't work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plugged it in. Everything lights up. It doesn't get cold.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Marc,
Thank you for informing us of your beverage cooler not getting cold. This does not seem like normal behavior and as I know how important this is for to get solved, please contact us at the link below so we can provide you with an accurate solution.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
- Pros mentioned:Dual zone
Piece of Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this item and it looks nice and modern and we liked the dual zones. There are not a lot of beverage refrigerators to choose from, mostly wine coolers. The first one we bought would not go below 50 degrees, returned it and got another, same problem. Due to having a hole in our kitchen for a refrigerator, tried one more time. This one did get down to correct temperatures but neither power button worked. Since we don't regularly turn off our refrigerators and just being tired of the whole thing, we kept this one. It worked fine for 1 year and 2 months and then one side quit working. Just past the warranty. Of course Insignia just said sorry and go buy another one. Ironically I just drank an ice cold beer out of my in laws 75 year old garage refrigerator. So frustrating how they only make junk now and companies won't stand behind their products.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Shannon,
Thank you for taking the time to review our 42 Bottle or 114 Can Built-in Dual Zone Wine and Beverage Cooler. I understand the unit stopped working and that can be disappointing. My recommendation here would be that if any product is not working at 100% from the start then you should consider a warranty claim to avoid issues down the road. I know that you have already contacted us, but if you have any more questions or concerns we would be happy to assist you.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
