Customer Ratings & Reviews
- Model:
- NS-BC2ZSS8
- |
- SKU:
- 5947339
Customer reviews
Rating 3.8 out of 5 stars with 444 reviews
(444 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers find value in the 42 Bottle or 114 Can Built-in Dual Zone Wine and Beverage Cooler's temperature control, dual zones, and capacity for both wine bottles and cans. Many appreciate its size, appearance, and the included lighting features. However, some customers note that the unit can be noisy, and there are concerns regarding the warranty and the effectiveness of the locking mechanism. The ease of use and overall performance are also frequently highlighted.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Dual zone
Rated 4 out of 5 stars
Works great for us
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are not winos but we enjoy good wines. We also enjoy 187 ml cava and prosecco wines much less beer and soda pop and bottled water. The price is right. Service, if needed is provided in house by BestBuy. Delivered and installed by Bestbuy staff. We have had it for three months and love it.
I would recommend this to a friend Rated 5 out of 5 stars
Nice unit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great unit really good quality and great looking
I would recommend this to a friend- Cons mentioned:Noise level
Rated 1 out of 5 stars
I've had mine for 45 days and its starting to fail
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it 6 weeks ago with Best Buy extended warranty. First the right side zone was not getting cold. Turned that zone off. Called Best buy. They told me they can't send anyone out. I would have to bring it in. So decided to wait until I got some help from a friend to load it in the car. It's heavy!. But now, the left side zone has failed as well. I'm well past the 30 day return, so can't even return it. So now I'll have get it loaded in my car and take it to the nearest best buy and wait until it gets repaired. Also, this unit is exceptionally loud. Bad product and bad extended warranty service from Best Buy. We bought 3 other appliances at Best Buy during the time I bought this beverage fridge. Now I'm wondering if I've made a mistake.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! Thank you for sharing your experience with our beverage Cooler. Please let us help you with this situation by contacting us, and we will do everything in our hands to assist you.Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
- Pros mentioned:Temperature control
Rated 5 out of 5 stars
Perfect fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It fits perfectly, runs excellently, has two sides with different temp, and is safe to keep your grill meet until is ready to cook. On the other side, the beer to go with
I would recommend this to a friend - Cons mentioned:Warranty
Rated 1 out of 5 stars
Don't waste your money on Insignia
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on July 8, 2020. December of 2023 the fridge stopped working. I replaced the PTC Starter and still did not work. Called Insignia and there is only a 1 year MFG Warranty so nothing they were willing to do. Personally, I think this should last more than this. I like the fridge but will be buying a different brand and I suggest you do as well.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Wish it would get colder
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just doesn’t get cold enough. Never as cold as the reading. One side worse than the other
No, I would not recommend this to a friend- Cons mentioned:Noise level
Rated 1 out of 5 stars
Inconsistent operation on 2 units!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Initially we had a problem getting one delivered that didn't have dents in it so took the second try only because the dent was hidden by my cabinets and I was allowed to add extended warranty. Unit looked great but only worked well on the left side. The right side just failed to cool consistently. If I turned the right side off for a while then on, it might operate for a while but eventually fails. Exchanged the unit and the replacement did the same (and ran louder). I'm now special ordering a Whynter.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time to leave a review of the Wine and Beverage Cooler. I truly apologize for all the inconvenience that this brought to you. I understand that this was upsetting due to you expected to have the unit working without any dents. But if you still have the unit please contact us to be able to check all possibilities. Grecia M. | Insignia Support https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Complete waste of money right out of the box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would NEVER recommend buying this unit. I purchased two new cooler units from Best Buy. Both were defective in several ways right out of the box. The following problems were immediate. 1. No power button functioned. That's 4 power buttons that don't work right out of the box. 2. One unit the led light turns itself off almost immediately after its turned on. 3. All zones do not cool to the actual temperature set. The coldest they get is 48 degrees when set to 37 degrees 4. One of them actually periodically adjusts it's temp. on it's own. Set to 37 and it resets itself to 60.. There is not one thing properly functioning on these coolers.
No, I would not recommend this to a friend- Cons mentioned:Warranty
Rated 2 out of 5 stars
Worked well until it didn't.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine while under 2yr warranty . It quit in year 3. Had built in so now i cannot get a replacement.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi GrammaJ!
Thank you for taking the time to review our Insignia 42 Bottle or 114 Can Built-in Dual Zone Wine and Beverage Cooler, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Rated 2 out of 5 stars
MISSING PART & GETTING RUN AROUND
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is installed. We are having an issue with one small piece to the left door missing that keeps it straight & level. We called Best Buy & Insignia. They actually told us to call the number we were calling & as the connection got worse & worse (clearly on their end) they were saying YOUR connection is bad. Instead of sending is the $1 part, which we'd pay for to not unistall & repack the fridge for return... they want us to return the fridge. HELP!!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Bets,
We're sorry for the inconvenience and really appreciate you taking the time to provide the additional details regarding your missing part. The part has now been sent to you. If you have any other questions or ever need anything else regarding your unit, please do not hesitate to contact us at https://www.insigniaproducts.com/contact-us
Elizabeth R. - Insignia Support
Rated 2 out of 5 stars
Only one side works
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have the fridge for less than a month, at the beginning, one side was not “as cold” as the other side even thought I had both sides set to 37 degrees (lower setting). Now one side does not work at all, and the power button does not work on either side. I am calling best buy to return it.
No, I would not recommend this to a friend- Cons mentioned:Noise level
Rated 1 out of 5 stars
IT IS LOUD...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything you have will pale in comparison to db this thing puts out. It is ridiculously loud for its' function. A standard refrigerator 3 times its size emits less noise. I can hear it 20 feet away.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time to leave a review of the beverage cooler. I do apologize for the inconvenience that this has caused to you. Please contact us to be able to check further options. Grecia M. | Insignia Support https://www.insigniaproducts.com/contact-us
Rated 2 out of 5 stars
Nice when it workes
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice when it worked. Died at exactly three years. Wont buy again.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not recommended
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased first unit. In 4 months it stopped working. Returned for replacement. It did not work right out of the box. Very inconvenient since the closest Best Buy is 1 hour away. Best buy and the Geek Squad were VERY HELPFUL WITH THE REFUND NO PROBLEMS THERE.. I purchased another brand refrigerator.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello rpl3m,
Thank you so much for giving us your intake on this product, it brings joy to my eyes to see that the cooler is living up to expectation.
If you need help with anything at all please contact us at Insignia at 877-467-4289.
Brian C. Insignia Support
- Cons mentioned:Noise level
Rated 1 out of 5 stars
Insignia fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Make lots of noise and the right side (right door) is always warm or room temperature at best.
No, I would not recommend this to a friend Rated 1 out of 5 stars
Do Not Buy this Fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this in July—each side would run warm from time to time. We put out own thermometer in the fridge and each side wouldn’t get colder than 50 degrees even though we set it on 37 degrees. Had Geek Squad come out—they said to exchange it for a new one. We did that and now are 5 days into the new one and it wont get below 60 degrees. Do not buy it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Wine Warmer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for about 2 weeks, exchanged for a new one, after Best Buy and “Insignia” (aka geek squad) made the process nearly unbearable. that one worked about 2 weeks before it too would just produce warm air. Returned after another grueling experience with Best Buy, do not buy this, if I could leave 0 stars I would. Spend the little extra money on a real brand.
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have returned this beverage cooler twice, because both times after about 1 month the one side does not stay cold. Best Buy was good about returning it, but it is a pain to empty and load into the car each time. I am very unhappy with this product, I would not expect this, considering it was not cheap.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible product and Geek Squad service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge stopped working after 2 weeks. Saw the poor reviews and thought I had outsmarted them by getting the extra warranty through Geek Squad but the joke was on me. Turns out they claim this is "carry-in" so you are forced to haul your 300 pound refrigerator to the store to get a replacement. What a pain. Typical terrible Best Buy service and definitely not recommended.
No, I would not recommend this to a friendRated 1 out of 5 stars
Died after 3 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped cooling entirely after 3 years. It’s not like it’s our everyday fridge, so should have lasted much longer than that.
No, I would not recommend this to a friend










