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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4150 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 4,150 reviews
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Not really good sales

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sold me a discounted tv said it was in perfect condition which it wasn’t it had like an off framing at the top which shows light at the top. Couldn’t bring it back cause my kids other tv broke and I took this home to them as a surprise and felt bad to take it back. However the picture is good I guess and sound is alright not really the happiest about it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter’s Room Overall great purchase I like he fact that I can connect thru my phone airplay.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice tree

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for price and options. Put this tv in my covered rainproof porch and working very.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I LOVE LOVE LOVE this TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE LOVE LOVE this TV. It's got a sharp crisp color.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got here fast works great. No problems with tv came In great shape

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. it was a purchase for the bedroom. Very little use but good quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sweet Little TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put this up in our outside patio. So far, we love it. It looks good. The sound quality will do, but we connected to another speaker via Bluetooth. It’s got some bass now. All the smart features seem to work well. All the apps we use worked perfectly. The price was good too. We caught it on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv so much! Everything I need in 1 tv!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product,goos quality,good pictures, good everything

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Fabulous

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really amazing tv..for the prize it is fabulous

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Nice buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv with many options and different apps to view

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t bought a new TV in 15 years and wanted something that could work with my streaming platforms. This meets all of my needs for such an affordable price. Extra plus if you are a prime member.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Vizio Tele

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the clarity of the tv and its worth the price o was happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer with a great new Insignia tv!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great television providing a fantastic array of viewing choices with a clear perfect reception! The price was a great deal and the delivery prompt! I couldn't be happier with my decision to buy from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works surprisingly well, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV not expecting a whole lot because of the price, the TV I had did a update and made it difficult to watch antenna and was very slow in smart mode between the remote and the TV it was useless, I’m very satisfied with the performance of my new TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for 3 weeks, not even a full month. And the picture on it went out today when I was using it. The sound was fine, the screen is lit up, but the screen is black. Disappointed because I bought it at full price too! I’ll change my review if they step up and fix it. When it was working, it was good. Bright, almost too bright, and the sound was good. But it shouldn’t be breaking after only 3 weeks, especially when it hasn’t even been moved since I put it up!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback regarding your Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. We sincerely apologize for the inconvenience you’ve experienced with the picture quality, especially so soon after your purchase.

      We strive to deliver high-quality products, and it's disheartening to hear that your television has not met your expectations. We understand how frustrating it can be when a product fails to perform as intended, and we appreciate that you enjoyed the bright picture and sound quality while it was functioning properly.

      We encourage you to reach out to our customer support team for assistance. They can help you troubleshoot the issue and guide you through the warranty process if needed. Your satisfaction is important to us, and we want to ensure that you have a positive experience with our products.

      Thank you again for your feedback, and we hope to resolve this matter to your satisfaction. BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase. I love open box options! Most of my appliances have been purchased through open box items. It definitely helps me save a lot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best tv ever.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv all my tv’s in my house are from Best Buy and the same brand and I wouldn’t trade y’all for the world of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FireTV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase and the sales person was knowledgeable and answered all my questions and concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Loved!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect, super cozy, the volume is super loud. It also comes with free Apple TV for 6 months and many more factors. Super good product. I recommend it 100%

    I would recommend this to a friend