Customer Ratings & Reviews
- Model:
- NS-42F201NA23
- SKU:
- 6495088
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.
This summary was generated by AI based on customer reviews.
Best deals on tv's
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy was awesom wro show me how and what i needed to stream for my first time.i only have a jet pack for up in the mountains,and now i can see the news which has been about 30yrs in this house.love alexa and my tv!
I would recommend this to a friend- Cons mentioned:Performance
I HATE IT
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazon tries to shove their product down your throat and buries everything else many layers deep. This TV will always start up on Amazon, even though you closed on a different channel. I hate it. I was unable to adjust the picture quality xcept for backlighting. Brightness, contrast etc. were greyed out, could not be adjusted. UNACCEPTABLE. I hate it. And when you shut down the computer, this thing does not go on standby. It starts a darn screensaver from pictures on your computer! UNACCEPTABLE. Also, this TV somehow uploads tons of data to the router - SPYWARE. I HATE IT! I'm sending this back.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your thoughts about the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. We appreciate your insights on the user experience, as understanding different perspectives is vital for ongoing improvement. Your feedback regarding the interface and functionality is noted, and we are committed to continually enhancing our products to better meet customer expectations. Thank you for taking the time to express your views! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088
Insignia smart tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a birthday gift for my kid, it was time to upgrade and I caught it on sale so big win win .
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Keys, thank you for your review! We’re thrilled to hear that the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV made a great birthday gift for your kid. It’s wonderful that you were able to catch it on sale—definitely a big win-win! If you have any other questions or need further assistance, feel free to reach out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088
Love BestBuy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great and it works well. The delivery was hassle-free.
I would recommend this to a friendSorry Sony But You’ve Been Replaced
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While I have typically only bought Sony Bravias, they are just too costly. The Insignias have all the essential features I need for a fraction of the price.
I would recommend this to a friendExcellent Product Great Value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product for an amazing price! We love using the voice control button on the remote! It’s so much easier than typing stuff in letter by letter!
I would recommend this to a friendGreat TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv through and through. Only issue I had was freezing from tine to time but I couldn't eliminate my wifi connection as being the actual issue.
I would recommend this to a friendGood buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product as described great price fast delivery pleasant ease of experience
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review of the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. We're delighted to hear that the product met your expectations and that you found the price great, delivery fast, and the overall experience pleasant and easy. Your satisfaction is important to us, and we're glad to have provided a positive experience. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Cons mentioned:Performance
Cheap Flatscreen malfunctioned
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 2 of these in March 2025. Both are mounted the other one works fine. Mine is just a black screen with sound now and It is only July. I do not appreciate paying so much for only 4 months of tv. This is not normal for a device to malfunction so quickly.
No, I would not recommend this to a friend Great TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my TV! Has everything I need and the remote is awesome. I like the voice feature on remote. Took legs off and put it on a base to save room. Best value ever!
I would recommend this to a friendHAPPY watching!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV for my daughter and her first apartment. She loves it. Best Buy always has the electronics I want and need.
I would recommend this to a friendGreat tech installer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installer was great on both visits! Thankssss so much for being so professional and on time both visits.
I would recommend this to a friendGreat TV for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Used for my bar area. Not sure I would use as my main set as picture quality is not quite on par with higher priced sets, but does exactly what I need and has Fire TV.
I would recommend this to a friendVery nice affordable tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the tv it works great i even like that it shuts itself off if it sits idle on a screen to long thats a nice feature
I would recommend this to a friendAmazing tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv especially for my little ones entertainment. Best purchase I've ever made.
I would recommend this to a friendWhat a great tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love love this tv nice size perfect and cozy thanks Best Buy
I would recommend this to a friendIts okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t seem to be compatible with my TV provider without purchasing more equipment!
I would recommend this to a friendTv purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works great. Was easy to install. Price was good.
I would recommend this to a friendGreat!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect Tv for my garage game room! Even has a Tiktok app.
I would recommend this to a friendInsignia
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best purchase so far from this store. Everything's up and working
I would recommend this to a friend