Customer Ratings & Reviews
- Model:
- NS-42F201NA23
- |
- SKU:
- 6495088
Customer reviews
Rating 4.6 out of 5 stars with 4150 reviews
(4,150 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent Quality at Low Cost
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had the Insignia 42-in Class F20 for 4 weeks and now feel comfortable offering my opinion. First of all, delivery was fast and the packaging is very sturdy/secure. Once out of the box, attach the feet, put it where you want it, plug it in and turn it on. Simply follow the instructions on screen and you’re good to go. Personally, I’ve never worked with the FireTV platform but forced myself to use it exclusively for the first 2 weeks. In my opinion, there’s too much junk on the screen (Ads and Sales Pitches) and personalization is limited. And, if you value your privacy, I suggest that the very first thing you do is search the internet to find all of the FireTV settings that you need to turn off under the FireTV ‘Preferences’. After turning off all of the intrusive FireTV settings, I pulled out my 8 year old Roku box, plugged it into HDMI1, downloaded my streaming apps and all is good! I’ve had HDTV’s that cost over 5 times as much as this and I believe that the Insignia 42-in Class F20 display quality is as good if not better. I believe that the sound is above average. I’m sure that it could be better with a sound bar and woofer but, as is, it is very good. If you have a digital music and/or video collection, I would suggest downloading the VLC for Fire app, load you music/videos to a flash drive and enjoy. If I didn’t already have 5 other HDTV’s, I’d definitely buy another 1 or 2 of these right now.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv and great price. Good quality and not heavy
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
A real good, plane and simpel TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a older Sony internet tv but it was so hard to navigate around to different channels. The Amazon Insignia Fire TV makes it so simpel and it is quick and easy. I just ordered an Insignia Sound bar for it as I am hard of hearing and am looking forward to it and even make it more special. Would recommend it to anyone for all the advantiges it has.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We're so glad to hear that the Amazon Insignia Fire TV has made things simpler and more enjoyable for you, especially compared to your previous setup. It's great to know the ease of navigation and quick performance are making a difference. We hope the Insignia Sound Bar enhances your experience even further and brings even more enjoyment. Your recommendation means a lot to us.
Keith | Insignia Support
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Perfect tv for bedroom!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv! It has a beautiful picture and the set up was easy. Great price too!
I would recommend this to a friend Rated 5 out of 5 stars
My Bedroom TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful television with an awesome price and the size fit perfectly where I needed it. This was purchased a little over a year ago. It was a Christmas gift for our bedroom. It still works perfectly and the color is fantastic. Easy to operate. I'm getting ready to upgrade my living room TV.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t really think the tv was going to be all that great until i got it home and had it all hooked up, it was perfect! Picture was clear, sounds was great ! It was a great purchase and perfect size for my bedroom!
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality, Price
Rated 5 out of 5 stars
Easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price. Pristine image and easy to download all the apps we enjoy.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. Good picture quality. All the features I was looking for.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re glad to hear that the TV offers the picture quality and features you were looking for, all at a great price. It’s always rewarding to know our products are delivering value and meeting expectations.
Keith | Insignia Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Exceptional Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up, apps are easy to upload. Quality is excellent. From the sound to picture quality.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review! We're thrilled to hear that you're enjoying your Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. It's great to know that the setup was easy and that you're impressed with the sound and picture quality. Enjoy your viewing experience!
- Shiela | Insignia Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Great for my garage. Great picture and and easy to set up.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for the great review! We're so glad to hear you're enjoying your Insignia™ 42" Class F20 Series Full HD Smart Fire TV. It’s awesome to know it’s a perfect fit for your garage setup, with a great picture and easy installation—just what we love to hear! If you ever need assistance or have any questions, we’re always here to help. Ivy | Insignia Support
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Amazing value, great features for the price point.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really impressed with the quality, and value of this TV for the price. Ive bought a lot of cheaper tvs TCL, etc. For spare rooms / bedrooms. This one has really good sound quality for the price. Picture is pretty good, and the fire TV is pretty smooth not very laggy. Would definitely buy one again.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Good TV, good price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price—I do not like having 80 inch TVs so this was a good compromise
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great TV Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great television (TV) for my Family Room/Sun Room. The TV was easy to mount and works great! The picture and sound quality ... top notch.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're thrilled to hear that our Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV is a great addition to your Family Room/Sun Room. It's wonderful to know that the TV was easy to mount and that you're enjoying the top-notch picture and sound quality. If you have any questions or need further assistance, please don't hesitate to reach out. Patricia | Insignia Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Insignia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Insignia™ 42” F20 Series LED Full HD Smart Fire TV from Best Buy and I’ve been quite impressed with its performance. The 42-inch size is perfect for my small living room, providing a clear and bright picture without dominating the space. Picture Quality: The Full HD resolution delivers crisp and vibrant images. The colors are rich and dynamic, making my movie nights more enjoyable. However, I noticed a slight lack of depth in darker scenes, but it’s not a deal-breaker considering the price point. Smart Features: The built-in Fire TV interface is a huge plus. The integration with streaming services like Netflix, Hulu, and Amazon Prime Video is seamless, and the user interface is intuitive and easy to navigate. The voice remote with Alexa support is also a neat feature, allowing for convenient voice commands. Sound Quality: The speakers are decent for everyday TV shows and news, but for movies and music, the sound lacks depth. I plan to add a soundbar in the future for a more immersive audio experience. Design and Build: The design is simple and sleek, fitting well with my modern decor. The build quality is solid for its price range. The setup was straightforward, and mounting it was hassle-free. Connectivity: With multiple HDMI and USB ports, I had no issues connecting my gaming console and Blu-ray player. The Wi-Fi connectivity is stable,⬤
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice small living room size with great color definition.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, BargainHunter! We're glad to hear that your Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV is the perfect fit for your space and that you're enjoying its vibrant color definition. Your feedback is truly appreciated and helps highlight the great features of this TV! Jeth|Insignia Support.
- Pros mentioned:Picture qualityCons mentioned:Volume
Rated 4 out of 5 stars
Smart TV No instructions
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV has good picture but volume isn't consistent. I use an antenna not paid service. It wants to be signed into Amazon or a service. Haven't found a way to use sleep function or anything else. Every time I turn it on I have to use an old remote to get any channel. If I had written instructions then maybe then I might like it & know how to operate it. Being the feet are at ends cannot turn for best view. If I realized that beforehand I wouldn't have purchased. Now need a wall mount & person to do it.
No, I would not recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Terrific TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and decent sound for a terrific price! Was super easy and quick to set up! This is the second smart Insignia we’ve bought And they’re a great deal
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your positive feedback, Trekker! We're thrilled to hear that you're enjoying the great picture quality and sound of your Insignia TV, and that the setup was quick and easy. It's wonderful to know that this is your second Insignia smart TV and that you find them to be a great deal. We appreciate your support! Jeth | Insignia Support.  https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088
- Pros mentioned:Picture qualityCons mentioned:Connectivity
Rated 4 out of 5 stars
Decent product for price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound and picture quality both great. Have problems connecting to phone to mirror screen
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re glad to hear that you’re enjoying the sound and picture quality. We appreciate you pointing out the screen mirroring issue as well—reliable connectivity is important, and we’re always working to improve the overall experience. Your input helps us continue to enhance our products and support. – Keith | Insignia Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
FireTV is great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We like the Insignia FireTV. This is our second one but a bit smaller. It makes it so easy to find something to watch. Not only streaming but the local channels as well. We almost bought a third one. Might still. This one is perfect for our patio with a storm box on it. Great for football parties, movie nights and watching concerts on the patio. Happy with our purchase.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for the wonderful feedback. We're thrilled to hear that you're enjoying your second Insignia FireTV and that it's making it easy to access both streaming content and local channels. It sounds like the setup on your patio is perfect for all kinds of entertainment—from football parties to movie nights and concerts. We're glad it's been a great addition to your home, and we truly appreciate your continued support.
Keith | Insignia Support
- Pros mentioned:Size, Smart tv
Rated 5 out of 5 stars
Lovely starter tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A perfectly wonderful smart tv. Fits perfectly in my nyc 2 bedroom apt! It came super fast and in great condition! Was a breeze to set up it was great!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are delighted to hear that you find the smart TV wonderful and that it fits perfectly in your NYC apartment. It's great to know that it arrived quickly and in excellent condition, and that the setup was a breeze. Your insights are valuable to us as we strive to improve our products.
Keith | Insignia Support

















