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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4150 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 4,150 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Light Weight Great Screen Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the screen quality is great. I was able to unpack the tv by myself. I put the feet on and stood it up. Set up wasn’t difficult with the WiFi connection. It’s been great. You can set a timer for it to turn off.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Price

    Rated 4 out of 5 stars

    Gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, price is really affordable, good quality playing video games

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV for everyone room

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great display! Vivid color! Perfect for kids room for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Perfect for a Teenager

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV with all the essential apps!!! Basically like having a fire-stick but easier to navigate. Perfect fit for my 13 year old daughter's room at a great price.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi KristenB! Thank you for your feedback! We're delighted to hear that the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV is a perfect fit for your daughter's room and that you find it easy to navigate with all the essential apps. If you have any more thoughts or need assistance, feel free to reach out. Enjoy the new TV! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088 BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Clinton G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture with fantastic color and great sound works perfectly with remote and alexes is great and very helpful Fire TV like this one is would stress free and easy to access and would highly recommend this product to anyone looking for great entertainment center

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Excellent Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is perfect. As a smart tv there so many surprises when I logged into it. YouTube, HULU, Netflix, live TV, even an app for music videos. And the sound quality is super efficient even without a soundbar. The TV is super light and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best prices

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this TV. BestBuy has the best prices on every appliance and smart device. The associate helped me choose the best option for me and my family. The delivery was prompt and not damaged. Love this store and this TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as advertised. Easy to set up picture quality good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great price for value

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had wonderful picture quality, easy to use remote, and great features. Great price for the value

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're delighted to hear that you are pleased with the picture quality, ease of use of the remote, and the great features of the product. It's wonderful to know that you find it a great value for the price. Your satisfaction is our top priority, and we appreciate your support. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia™ - 42" Class F20 Series LED Full HD Smart

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t be more impressed with the INSIGNIA 42-inch Class F20 Series Smart Full HD Fire TV! The picture quality is crisp and vibrant with stunning Full HD 1080p resolution, bringing movies, shows, and sports to life with rich, vivid colors. The setup was incredibly easy, and I love the seamless integration with the Fire TV interface — it's fast, responsive, and user-friendly.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your glowing review! We're thrilled to hear that you're impressed with the Insignia™ 42" Class F20 Series Smart Full HD Fire TV. It's wonderful to know that the picture quality, ease of setup, and seamless Fire TV interface have exceeded your expectations. We appreciate your feedback and hope you continue to enjoy your viewing experience. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv love all the built in apps! The picture quality is amazing Would recommend love this brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A lot of bang for the buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Insignia televisions. This one was a very good deal. I was looking for a 30"initially, but I saw this one for less. I love Insignia tvs colors. They are so vibrant and lifelike. Alexa is a good feature also. I had trouble getting the color adjusted initially; but after some use everything was fine. I guess it just needed time to adjust. In spite of the pros for this tv, unfortunately it quit after 11 months of service. First the picture went out and then the sound. Best Buy sent someone from Geek Squad to my residence (something I didn't expect) and I was extremely pleased that I didn't have to take this in myself due to the size. The technician was very friendly and knowledgeable and was a great help with getting a replacement. He did thorough testing to ensure my tv couldn't be repaired before suggesting a replacement. I appreciate the service Best Buy gives and this is the 2nd Insignia tv that I've purchased from them. I've owned the other one for 5 years now with no problem.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your thoughtful and detailed feedback! We're so glad to hear that you’ve enjoyed the vibrant and lifelike colors of your Insignia TV and found Alexa to be a useful feature. It’s great that you were able to find such a good deal and that the TV initially met your expectations.

      We’re sorry to hear about the issue you experienced after 11 months, but we’re pleased that Geek Squad was able to assist you promptly and professionally. It’s reassuring to know the technician provided excellent service and helped with a smooth replacement process. Your continued support means a lot to us, and we’re happy to hear your other Insignia TV has served you well for five years.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Smart tv

    Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV for its price . It’s a perfect fit for a small to medium room , easy to install and the app is available to use . Even a caveman can do it . This TV I think will last for a long time , since I have an over ten years old Of same brand and still working .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    great picture!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy to set up. Came with a lot of channels. It looks great in our second bedroom when we installed it with a pull out wall mounting.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We’re thrilled to hear that you’re enjoying the great picture quality and easy setup of your new TV. It’s wonderful that it came with a lot of channels and looks fantastic in your second bedroom with the pull-out wall mounting. If you have any more thoughts or need assistance, feel free to reach out. Enjoy your viewing experience! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Smart tv

    Rated 5 out of 5 stars

    Great purchase for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good quality for the price. easy to set up, easy to use. The only think I would have preferred is a center stand instead of legs on the edges. A center stand is easier to fit onto a variety of dresser sizes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv still unopened

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still in box. Got it for my mom cause she said her tv stopped working. Come to find out nothing is wrong with her tv. So this tv is still in box not opened. I assume its good but truth is i haven't used yet. When i do ill let you know and update review.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great tv for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. Full feature. Easy set up and good sound. Great picture as long as you view from near the center. The color and picture deteriorate quickly when viewed from an angle. I use it in a small office. I wouldn't recommend for a larger room where several people will be watching from a wider angle.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Performance

    Rated 5 out of 5 stars

    An Excellent Value TV!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for price! Sometimes will freeze up and load things properly or there will be a glitch that affects sound. However resetting the TV easily fixes these glitches. Great picture!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your thoughts on our Insignia 42" Class F20 Series LED Full HD Smart Fire TV. We're glad you're enjoying the great picture and value for the price. We apologize for any inconvenience caused by the occasional freeze or glitch, and we're glad to hear that resetting the TV resolves the issue. Let us know if there is anything we can do to help. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088 BBY-ExBrand_Insignia

  • Pros mentioned:
    Smart tv
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV for our Bedroom, which is rather large. It’s the perfect size for it. I also bought it to prepare ourselves to move away from cable TV. One of the things I don’t like is the remote doesn’t light up, so hard to use at night sometimes when you can’t read the buttons on it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Grwat quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is very sturdy. Setup, installation of apps, and controls were very easy. The picture quality and volume are also clear and ceisp for this size tv. Ive bever owned a fire tv, but downloading new apps, settings, and menu setup are all very simple. Would purchase another!

    I would recommend this to a friend