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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4150 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 4,150 reviews
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Perfect bedroom Tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my tv nice size love the fact I can download apps right on it perfect for a bedroom

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful feedback! We're delighted to hear that you love your TV and find it the perfect size for your bedroom. It's great to know that you enjoy the convenience of downloading apps directly onto it. Your satisfaction is our top priority!

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Best TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a tv for my daughter’s room, this one is perfect! Not too big, great picture for the price, and you can add It to Alexa! Great tv for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Good TV for Price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV at a low price point. We currently use it outside in the screened in porch in Arkansas with temps ranging from 0-100 degrees F. So far no issues, picture is great, I rated high for the low price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Nice Nice Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to have everything built in and not need the Firestick anymore. The picture and sound are excellent. Downloads for apps is very simples and smooth. Nice TV for my bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    A nice television for a great price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice television, the price was excellent and the picture quality is great! I was happy with the ease of set-up and mounting was also not difficult.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Gift for mom

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is very reliable. It has a great picture, sise viewing angles are crisp and it’s easy to navigate, even for seniors. My mom is 71 and she loves it. Thank you guys.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great tv for the price! Beautiful picture, easy to use remote!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 3 out of 5 stars

    Murphy's Law

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leave it to me to get one that had issues. No sound was coming out of TV fresh out of the box. Great picture quality, super easy to connect to Wi-Fi and connect your Amazon account, but no sound. Did a factory reset and it got me nowhere. Also reached out to Geek Squad via chat to attempt prevention of having to return in store since I'm on the 3rd floor, I wasn't wanting to lug it down the steps again but I was left with no other option. Returning was a breeze and customer service in store was great. Upgraded to the 43" 4K Insignia Fire TV and made sure it had sound before I left the store this time.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted an inexpensive smart TV for DVDs and internet. Love the free apps! Also has Bluetooth and works with my Google Pixel earbuds. Actually the sound is more like movie theatre quality through the buds which is great since I'm not using a sound bar. Great TV at a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    GREAT TV AT A GREAT PRICE!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and very user friendly! Highly recommend the Insignia Fire Smart TV's!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your enthusiastic feedback! We're thrilled to hear that you love the beautiful picture and user-friendly features of the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. Your recommendation means a lot to us. Enjoy your new TV! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Not bad for a Store Brand TV!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV to go in the living room of my house because the TV I did have was an Old Tube TV that finally died. I primarily have this TV on all during the day while I'm gone for work. I did manage to watch several sporting events (Superbowl and NBA Finals) on this TV and the picture and brightness were perfect! The only hassle I ran into was the TV finding my router which to be honest in helping other people with their TVs seems to generally be an issue it just takes a little time and patience. Outside of that for a TV that is not a part of the big manufacturers like Sony and Samsung for the price that I paid for this TV which was on sale this is and really good TV!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know what it is about tv’s but unless you want your home to look cheek, there is no need for an expensive tv. I bought this going on two years now and it’s working great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very happy with this purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this purchase. It was super easy to set up and has a great picture. I paired Bluetooth headphones to the TV and the sound comes through great on that. The menu interface is also pretty easily customizable/easy to navigate. In terms of storage space for apps, I have eight different video apps downloaded and I have a 1.5 gig out of 4 left, so if someone has a ton of video apps they want to download they might have space constraints but it has definitely been enough of space for my purposes. Overall highly recommend!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback regarding your recent purchase of the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. We are thrilled to hear that you are very happy with your television and that you found the setup process to be straightforward.

      It's great to know that the picture quality has met your expectations and that you were able to pair your Bluetooth headphones with ease. Customizable menu interfaces can enhance user experience, and we appreciate you highlighting this feature.

      We understand your concerns about storage space for apps and appreciate your insights on this aspect. It’s great to hear that the available storage is sufficient for your usage.

      Thank you once again for your recommendation. Your feedback is invaluable to us, and we look forward to serving you again in the future! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great secondary TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV and works as it should. The integration of fire TV is great. I likely wouldn't use it as my main TV but as a secondary one in my bedroom it's fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Definitely a good TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a bedroom TV. This was the right size, and there was no need for 4k and definitely no need for a 4k stream to compete with our other Internet uses. On sale it was the same price as the non-smart Insignia TV of the same size and resolution. We own a couple of Roku TVs and some "dumb" TVs with Roku, so this was our first foray into FireTV. The setup was fairly easy, but took a while to get all the software updates it wanted. But that's just a one-time thing. The interface is fine. If I had one little gripe it would be the boot time is longer than say our Roku TVs. To me the Roku interface is better but maybe that's because I'm more used to it. Was able to put Hulu and Netflix on, so that's all we really need. Picture and sound quality are very good. Wall mounted fine 200x100 VESA.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Office TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this TV in my office. The two speakers produce very good sound. I added my Direct TV stream app to the menu which saved me from buying another Roku device, which is why I bought a smart (Fire) TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    nice quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy set up...very nice tv. My grandkids are so very happy with the new addition to their bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great affordable TV for guest room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect tv for our guest suite. It is the right size and was easy to setup. Having Amazon FireTV built in allows you to access any streaming service easily without additional devices.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    My new tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my tv. Coming from an 32in tv. It’s bigger and the picture is bright. I was getting a 40in but I didn’t realize they had a 42in until I saw it online. I was also able to get this tv on the Black Friday sale. I like the fire tv so I wouldn’t have to plug up my Firestick.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Steve

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, sound, price ,light weight . Easy to set up

    I would recommend this to a friend