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Customer reviews

Rating 4.6 out of 5 stars with 4159 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 4,159 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know what it is about tv’s but unless you want your home to look cheek, there is no need for an expensive tv. I bought this going on two years now and it’s working great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great TV. I definitely recommend for anyone who streams frequently. The picture is so clear and the tv is easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great secondary TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV and works as it should. The integration of fire TV is great. I likely wouldn't use it as my main TV but as a secondary one in my bedroom it's fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really great and it has a very clear picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    My Insignia Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase of the 42" Insignia Smart Fire TV a very was a good one. My first impression was not to get this name brand, However, this purchase turned out to be a good one. The picture, sound, size, are all wonderful. I am enjoying the TV very much.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Insignia new TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good TV. The color and sound are good. I don't like the small legs that hold the TV and the remote is difficult for someone with big fingers. For someone who isn't tech savy, set-up was confusing and I don't like having to reset the channel every time I turn it on.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Solid quality. Reliable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one of these I have purchased. Reliable, sound and picture are pretty decent for the price. Easy to use with the built in apps on the remote. Great value. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great tv for the price! Beautiful picture, easy to use remote!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great TV but the picture died on two insigni tvs

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is great, it’s easy to navigate apps etc, but I do have a few complaints. First off this tvs picture became all weird within a couple of months to where you couldn’t watch it at all, so I got another and within a year I woke up one day turned it on and only had sound with a black screen. Cust service was nice and had me try a few tricks but sadly it didn’t work. I was an idiot for not getting the extended warranty as I was literally a month and a half pass the OG warranty. One last complaint was the sound, on some shows you’d have to crank up the volume to like 40- others are loud at 20. All in all this IS a good TV, you just need to get the extension so you can be sure to get a new one in case the picture dies. I don’t have the luxury to pay a lot for a tv so for the lower budget tvs this is a good one.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Mochi79,

      Thank you so much for taking the time to share your detailed feedback on the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. We truly appreciate your insights, and it’s wonderful to hear that you enjoy the picture quality and find navigating the apps easy.

      However, we’re genuinely sorry to learn about the issues you’ve encountered with the picture and sound. We understand how frustrating that must be, and your experience matters greatly to us. Please know that we are committed to addressing these concerns and will take your feedback into serious consideration as we strive to enhance our products.

      If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help and want to ensure you have the best experience possible. - Emman | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Insigna is a wonderful TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy operation. The pictures are really clear.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that you find the picture quality great and the operation easy. It's wonderful to know that the clarity of the pictures meets your expectations. Your satisfaction is important to us, and we are pleased that our product delivers the quality you were looking for. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Insignia Simplicity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up! Fantastic picture, easy to install additional apps and electronics. Just in time for the holidays

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback on the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV! We're thrilled to hear that you found the setup easy and that you're enjoying the fantastic picture quality. It's great to know that installing additional apps and electronics was a breeze, just in time for the holidays. If you have any other comments or need further assistance, feel free to reach out. Enjoy your new TV! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088 BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to use reliable smart TV. That is the best entry-level money you can buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a bedroom TV that had half of the screen going dim. I decided to buy this as a replacement and couldnt be happier for the price, features and picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Everything i hooed for

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because it has a great picture for the price and you can talk to the remote to navigate through channels and apps way faster i also like the games you’re able to play on it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Good Quality TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV for the Price. Installed easily and picture quality is good.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback on the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV! We're pleased to hear that you found it to be a good value, easy to install, and that you're happy with the picture quality. If you have any other comments or need assistance, feel free to reach out. Enjoy your new TV! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great image quality and love the sounds. Great tv for an affordable price!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that you are enjoying the image quality and sound of the TV. It's great to know that you find it to be an affordable and valuable purchase. Your satisfaction is important to us, and we are committed to providing high-quality products that meet your expectations. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    42” Insignia TV w/Alexa dot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this insignia TV. Purchased it for a guest room and it fits in fantastically. The picture and sound quality are great. The Roku is so simple to program and use. I also put a fire stick on the TV and I just love utilizing Alexa with this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is the perfect size for our bedroom. The color and picture are incredible. Insignia makes a great TV - this is the 3rd one we’ve purchased! I highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    nice quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy set up...very nice tv. My grandkids are so very happy with the new addition to their bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    A television with great features.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A TV with great features, for its price and size I recommend it, I use it to play with my Xbox and watch movies and it is perfect.

    I would recommend this to a friend